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Director of Retention

Lasell University
Massachusetts, United States
Salary Not specified
Posted Date
Apr 20, 2022

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Director of Retention

Lasell University is accepting applications for a newly created Director of Retention position. The Director will report to the Dean of Student Success and will be responsible for analyzing, monitoring, and improving the retention of undergraduate students. The director will collect, analyze, and synthesize quantitative and qualitative data for the purposes of implementing innovative practices and strategies around retention and student success. The Director will work closely with Academic and Student Affairs, Institutional Research, Enrollment Management, and Financial Aid and will provide strategic vision and leadership to the University.

Lasell seeks faculty and staff who appreciate the value diversity brings to a campus community and are eager to foster an inclusive environment at the University. Employees who represent the various areas of diversity of our student body are key contributors to our strategic vision and are encouraged to apply.

Core Duties:

  • Provide strategic direction in order to create a seamless structure to support retention and persistence practices;

  • Monitor undergraduate advancement toward degree completion and graduation rates in order to develop a comprehensive plan for improving student retention and graduation rates, and to report this information each semester to all units and personnel involved in retention efforts;

  • Serve as a liaison between Academic and Student Affairs, Enrollment Management and other units to build opportunities for collaboration and persistence partnerships;

  • Demonstrate and support outreach strategies that contribute to the engagement and development of students from a range of backgrounds, particularly those from minoritized populations (e.g., Pell-grant recipients, first generation college students, LGBTQ+ students, and students of color).

  • Collaborate with various constituencies on campus to create, support, and assess initiatives and programming designed to increase retention and graduation rates;

  • Establish targeted strategies, initiatives, and programming for first generation, underserved, and minoritized students, Pell-grant recipients, high achieving students, international students, such as mentoring, team building, navigating college sessions, special housing, and other co-curricular activities;

  • Demonstrates and support effective intercultural engagement among employees and students and foster an inclusive atmosphere.

    Required Qualifications:


  • Bachelor's degree required. Master's degree or PhD in Higher Education, Advising, Counseling, or related field preferred.

    Experience, Skills, and Knowledge

  • Three years' experience working in higher education required; experience with retention efforts preferred

  • Excellent organizational, communication, interpersonal, and creative problem-solving skills

  • Ability to work individually and to collaborate well with high-level administrators, faculty, and staff

  • Strong understanding of admissions, financial aid, registrar and records, student accounts, and student support services

  • Ability to collect, analyze, and synthesize quantitative and qualitative data for the purposes of implementing innovative practices and strategies around retention and student success

  • Ability to appropriately budget for and monitor the financial cost of new retention initiatives

  • Current knowledge of evidence-based best practices related to retention and student success

  • Demonstrated commitment to a culturally and socio-economically diverse learning environment

  • Ability to utilize required technology and systems; familiarity with Slate, Power Campus, and Starfish preferred

    Given Lasell's commitment to fostering an intellectually enriching and inclusive educational environment, our expectation is that the successful candidate will demonstrate competence and sensitivity in leading, managing, and advising employees and students who are broadly diverse with regard to various aspects of identity, such as race, ethnicity, ability status, socioeconomic status, sexual orientation, gender identity and expression, nationality, and religion.

    Lasell University offers a competitive salary and benefits package for eligible employees. This includes but is not limited to outstanding time off benefits, health, dental and vision insurance, a 403B with a matching contribution after one year of service, tuition benefits and more.

    Interested candidates should upload a letter of interest, resume and the information of three (3) references using the forms below. Review of resumes will begin immediately, and applications will be accepted until the position is filled.

    Lasell University requires all employees to be vaccinated and to provide the documentation upon the start of employment. Lasell also provides individuals the opportunity to request a medical or religious exemption.

    Lasell University is committed to equal opportunity in every aspect of hiring and employment. Lasell proactively reviews its policies and practices to assure that decisions with respect to every dimension of employment are made without regard to age, color of skin, disability, gender expression and identity, genetic predisposition, marital status, national origin, race, ethnicity, religion, sex, sexual orientation, veteran's status, status as a victim of domestic violence, and all other protected groups and classes under Federal and State Laws and executive orders.

  • To apply, visit

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