Senior Business Solutions Analyst

Job Vacancy Announcement

Position Information

Position Title

Senior Business Solutions Analyst

Position Type

Staff

Department

ERP Applications and Solutions

FLSA

Exempt

Union/Non Union

Non Union

Full Time or Part Time

Full Time

Grade

15

Salary Range

Hiring Salary Range

$71,897 - $79,087/Annually

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Under the direction of the Director, ERP Solution Services provides functional guidance in the operation of the College’s application systems. Serves as team leader for the Business Solutions Analyst group and promotes a synergistic team environment. Perform analytical tasks and activities related to developing and maintaining application systems to include conducting analyses of business processes and functions, developing system and application program requirements, developing specifications, and testing and implementing them in collaboration with users and technical staff. The Senior Business Solutions Analyst establishes efficient and effective processes related to Ellucian products and Third Party applications.

Minimum Qualifications

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Computer Technology, Management Information Systems or related field.
• Minimum of 4 years of experience in business analysis, business relationship management IBRM ), systems analysis, project management, or related field.
• Minimum of two years supervisory experience required.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of application software and the relationships that exist between different modules.
• Ability to lead a team with minimal supervision.
• Creative problem-solving skills for translating problems to solutions.
• Understanding of the complexity of an integrated ERP system functionality and the relationship with associated systems.
• Strong communication and analytical skills
• Formal training experience and/or database management expertise is preferred
• Dedication to providing excellent client service is essential
• Strong presentation, communication, organization and analytical skills

Criteria

Criteria : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

• Supervise and evaluate Business Solutions Analysts.
• Functions as team leader for the Business Solutions Analysts group and promotes a synergistic team environment.
• Guides users in optimizing the use of the Ellucian Products and Third-Party applications.
• Collaborates with colleagues to develop and implement custom solutions meeting the Users functional business needs.
• Develops and/or assist with requirements specifications, working with colleagues and Users.
• Leads and/or conduct definition and analysis of business requirements, procedures and problems to develop effective solutions, and to troubleshoot and resolve issues that arise in various business processes.
• Coordinates the testing of system solutions, User acceptance signoff and assist with production implementation.
• Creates, assists, and executes test plans with Users to confirm that technical solutions meet specifications and quality assurance.
• Conducts one-on-one and user group planning sessions and provides training covering features and functions of application systems.
• Develop effective functional and technical procedural documentation.
• Informs and coaches users about best practices in higher education and functional business operations.
• Research and documents data workflows, logical business processes and interfaces in conjunction with functional area use and best practices.
• Assists with identifying and coordinating software update changes, testing and production implementation.
• Performs other related duties as assigned.

Job Requirements

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions

OTHER REQUIREMENTS

• Must be able to work Monday thru Friday, 8:30 a.m. – 4:30 p.m.
• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

No

Posting Detail Information

Posting Number

PGCC178411/12

Open Date

02/21/2023

Close Date

Open Until Filled

Yes

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Effective August 8, 2022, Prince George’s Community College’s current vaccine mandate will expire for students, faculty, and staff. Select exceptions may apply. Face coverings will be voluntary campus-wide, including in classrooms and instructional spaces. Although the College will no longer require new employees and students to be vaccinated as a condition of employment or instruction based on current public health conditions, COVID -19 vaccines and boosters are strongly recommended.

Application Status ; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation
Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Which of the following best describes your level of completed education? (Education details must be included in your application.)
   • Master's Degree or above from an accredited college/university
   • Bachelor's Degree from an accredited college/university
   • Associate's Degree from an accredited college/university
   • One to two years of college credit (30 credit hours is equivalent to one year)
   • Less than 30 credits from an accredited college/university
   • High School Diploma or GED
   • None of the above
2. * Do you have two years supervisory experience?
   • Yes
   • No
3. * Do you have a minimum of 4 years of experience in business analysis, business relationship management IBRM), systems analysis, project management, or related field?
   • Yes
   • No
4. * Please be advised that as required by the 1986 Immigration Act, candidates must be prepared to present acceptable documentation showing identity and that you are a U.S. Citizen or an alien who is authorized to work. It is the college's policy that PGCC does not provide sponsorship for prospective employees. Will you require sponsorship to work in the United States?
   • Yes
   • No
5. * How did you hear about this employment opportunity?
   • HERC
   • HigherEd Jobs
   • Hispanic Outlook
   • Indeed
   • Personal Referral
   • PGCC Website
   • Social Media (LinkedIn, Twitter, Facebook)
   • The Chronicle of Higher Ed
   • The Washington Post
   • Other: Please indicate below
   • Educause
6. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

1. Letter of Recommendation 1
2. Certifications - See Minimum Qualifications for type
3. Other