Assistant Director of Events and Experience, Admissions

Assistant Director of Events and Experience

The Admissions Office at the University of Montana invites applications for an Assistant Director of Events and Experience . This position is responsible for the vision, development, and execution of engaging, innovative admissions events that harness excitement about the University of Montana (UM). The Office of Admissions at UM is a fast-paced, high-performing, goal-oriented environment that seeks to engage prospective students, their families, and other stakeholders in events that showcase the exceptional quality UM provides in events on-campus, off-campus and virtually. The individual assigned to this position will be a motivated self-starter who can work independently without close supervision, lead a team in an effective and professional manner, and work collaborative across the university. The person occupying this position must supervise the campus visit program and staff. The individual in this position will also supervise Admissions student workers (about 20 in total) to provide recruitment support, execute initiatives and ensure exceptional customer service, including within the Student Enrollment Call Center. This position reports to the Director of Admissions.

Essential Duties and Responsibilities:

• Develop, implement, and evaluate recruitment and admission events, specifically, plan, coordinate, and implement engaging virtual and on-campus events that that effectively communicate the vibrancy of UM.
• Identify opportunities, coordinate and execute group campus visits that meet the specific needs of the visitors.
• Ensure all events meet or exceed the expectations of prospective students, their families and campus partners through a commitment to innovation and execution.
• Serve as project manager for the all logistics of planned events.
• Comprehensively analyze data from all aspects of events to determine effectiveness of events and quantify tangible returns on investment in an effort to drive holistic programmatic improvements.
• Collaborate with IT on the creation and continued improvement of a seamless event registration and reporting process through the CRM.
• Ensure a user-friendly visit registration and follow-up experience for students, families, and groups.
• Collaborate with Marketing on the creation of pre-and post-event communications, presentations, signage and materials.
• Monitor and report on event budgets.
• Serve as a key member of the Office of Admissions team and support all areas of the admissions process, as needed
• Co-lead the Advocate program of 40+ student volunteers for Admissions, the President's office, Marketing and other high profile UM stakeholders.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

Position Details

• Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
• Starting salary for this position is $55,000 – $62,000 per year commensurate with qualifications.

Required Skills

• Demonstrated skills required to read, understand, analyze, interpret, evaluate and apply federal/state/university rules, regulations and policies.
• Excellent written and oral communications skills.
• Exceptional computer skills and ability to effectively utilize commonly used office equipment and software.
• Skills and ability necessary to effectively plan and effectively execute both large-and small-scale public events.
• Highly developed interpersonal skillset in order to be able to effectively work with colleagues and frequently interact with the public.
• Ability to deliver outstanding customer service to a highly diverse population of students and their families.
• Highly developed organizational skills.

Required Experience

• Bachelor's Degree and three (3) years relevant experience or an equivalent combination of training and experience.

Preferred Qualifications

• Five (5) years of progressively responsible and relevant experience
• Willingness and ability to work nontraditional hours (including weekends, evenings, and holidays) when needed, as determined based upon business need.

About UM and the Admissions Office

The University of Montana is flagship, research institution with more than 9,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.

The mission of the Admissions Office/New Student Services is to attract, support and enhance student enrollment at the University of Montana by providing quality information, services and complete financial options to make the enrollment process efficient, accessible and student centered.

To learn more about the University of Montana, please visit the links below.

• University of Montana
• Video: Mission First, People Always
• UM on YouTube

Criminal Background Investigation is required prior to Offer of Employment.
In accordance with University policy, finalists for this position will be subject to criminal background investigations.
ADA/EOE/AA/Veteran's Preference.
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
References *References not listed on the application materials may be contacted; notice may be provided to the applicant.
Testing Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility. All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Applications being accepted and continue until the position is filled.

Please submit the following application materials via "New Resume/CV" button below.

*Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

• Letter of Interest – addressing the stated required skills for the position
• Detailed resume listing education and describing work experience
• Three (3) professional references - Names and contact information

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular