Systems Analyst, Sr. - W. P. Carey School of Business - Technology Services

The W. P. Carey School Technology Strategy and Operations (TSO) team is a unique collective of analysts and technologists whose purpose is to advance EduTech for the School in partnership with faculty, researchers, staff and our enterprise partners throughout ASU.  We build trustworthy partnerships, innovative and sustainable technology solutions, and expand technical proficiency throughout the school as W. P. Carey and its partners continue to grow. The TSO team plays a key role in proactively furthering the academic, research, and community missions of ASU.

We are looking for a Systems Analyst Sr.  As a member of the Systems Analyst team, the System Analyst Sr. performs professional-level work in the design, development, implementation, operation and maintenance of computer and business systems throughout the School.  The successful candidate is comfortable in a collaborative environment partnering with Business Analysts and enterprise partners in the development and deployment of technology solutions.  They have documented success in deploying solutions responsive to the need that are scalable and sustainable.  As a contributing member of the Academic Instruction and Academic Research product teams, will primarily work on projects to launch academic course offerings in AWS, Citrix, AppStream on a semester by semester basis, deploy servers for research by partnering with our enterprise research office, and designing proactive systems to manage technology associated with research and instruction. 

Essential Duties

The Academic Instruction Product Team is responsible for efforts focused on everything related to the delivery of instruction from hardware in classrooms to preparation of content which can range from multimedia outputs to cloud (AWS) technical solution used by the students in their course work.
 
The Academic Research Product Team is responsible for efforts focused on deployment and support of the tools needed for academic research and grants. 

Within these product teams the successful candidate: 

• Performs the design, development, implementation, operation and maintenance of computer and business systems to meets user needs
• Uses applications software such as distributed network systems, database management systems, Web page development tools, desktop publishing tools, and presentation tools to meet user needs
• Coordinates with other information technology organizations including the central IT organization to ensure optimal use and efficiency of computer and related resources
• Collaborates and teams with others on a variety of technology and technology support projects
• Develops and improves user systems procedures, and prepares systems documentation
• In the review of existing systems and processes, applies the techniques and principles of process and procedure reengineering in the design and development of new systems and process
• Establishes and maintains effective communications with customers, other technology specialists, and vendors about services
• Assists in the development of long-range goals and short-range objectives
• Writes and/or updates detailed user documentation and manuals for operational applications, including data flow illustrations; distributes or arranges distribution of system documentation

Minimum Qualifications

Bachelor's degree in Information Technology or related field AND four (4) years experience providing information technology services; OR, Eight (8) years experience providing related information technology services, OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Certificates from recognized programs that indicate mastery tools and techniques relevant to the assignment may substitute for up to six months of experience.

Desired Qualifications

• Experience with computer programming languages (SQL, PHP, Python, PowerShell, HTML5, and/or Bash, ColdFusion)
• Experience with AWS, Azure or Google Cloud platforms. Certification in AWS is preferred
• Knowledge of AWS, cloud networking concepts such as Virtual Private Clouds, Security Groups, Routing Tables, Subnets and Internet Gateways
• Experience of principles of Infrastructure as code, CICD, and version control tools (Git, Jenkins, Terraform)
• Experience managing and supporting servers (virtual, physical, cloud based) throughout the life cycle from deployment to end of life
• Experience managing a computing environment including various types of endpoints, security administration, and application deployment methods
• Experience of database concepts (MySQL, Postgres)
• Experience of database management tools and applications

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, standing and walking; frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 50 pounds; regularly required to work in cramped and enclosed areas and exposure to variations in temperature when deploying equipment. Regular review of completed tasks.

Department Statement

The W. P. Carey School of Business at Arizona State University is one of the largest business schools in the United States with more than 15,000 students and 100,000 alumni worldwide. From our world-renowned faculty representing six continents to thousands of outstanding students who join us every year, the W. P. Carey School welcomes diversity and encourages global thinking. The W. P. Carey School is internationally recognized for its leadership in business education, groundbreaking research and innovation, and renowned faculty, making us one of the top-ranked business schools in the country. Learn more at wpcarey.asu.edu. 

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

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Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.