Academic Services Officer I

Wayne State University
Michigan, United States
Salary Not Specified
Posted Date
Apr 15, 2022

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Position Type
Administrative, Academic Affairs, Other Academic Affairs, Student Affairs, Academic Advising & Academic Support Services, Counseling
Employment Type
Full Time
Position Information

Posting Details

Posting Number

Position Title
Academic Services Officer I

Number of Vacancies

02 - College of Education

Primary Department
H0250-Teacher Education

Working Conditions
Wayne State University requires all students, faculty and staff to be fully vaccinated against COVID-19 with limited exceptions. Learn more at:

Wayne State University is a premier, public, urban research university located in the heart of Detroit where students from all backgrounds are offered a rich, high quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity, and inclusion creates exceptional educational opportunities preparing students for success in a diverse, global society. WSU encourages applications from women, people of color and other underrepresented people. WSU is an affirmative action/equal opportunity employer.

Normal office environment

Essential Functions (Job Duties)
Communicate effectively and accurately academic and nonacademic requirements, policies, procedures of the BBE, ESL and World Languages Program.

Maintain continuous advising relationships with students; effectively engage students in broad discussion from Initial college preparedness through career planning; monitor and communicate using university systems, social media, small group, and face-to-face sessions as appropriate.

Work collaboratively with administrators, staff and faculty to stay current about college policies and practices for the application process, enrollment procedures, articulating a plan of work, developing a strategy for monitoring and tracking progress and intervention as needed.

Consult about advising, student progress and needs, program, community, and college activities.

Represent the BBE, ESL and World Language program and act as liaison with other units; participate in meetings and work as a member of a team.

Advise prospective and current undergraduate students; provide a comprehensive suite of advising services; advise potential and current students on admission, graduation, and certification.

Conduct Information sessions and provide academic advising on the main campus and at extension centers.

Plan, develop, evaluate and maintain up-to-date transfer guides and articulation agreements.

Coordinate program retention and success efforts. Assist in Program area recruiting efforts as needed, represent department at regional high school and community college programs and at college recruiting events; coordinate special programs.

Verify requirements for certification, graduation.

Continuously develop knowledge of best practices, policies and procedures, technological tools, etc.

Facilitate orientation sessions and/or orientation courses for transfers, and other student populations.

Other duties as assigned.

Unique Duties

Bachelor's degree in education, counseling, or related field.

Must be available to work evening and weekend hours as requested.

Must have own transportation.

Ability to quickly assimilate extensive knowledge of a complex nature.

Ability to relate well and establish rapport with students, other staff, faculty, parents, and community.

Time management, organization, communication: written and oral, Interpersonal, computer/Banner skills, work in a team setting, creativity.

Working knowledge of social media.

Knowledge of best practices in academic advising.

Preferred Qualifications
Previous experience in higher education/non-profit setting (desired).

Testing Requirements
Not Applicable

Test Scheduling

Job Type
Fractional Time

Job Category
Faculty and Academic Staff

Duration of Posting

Fiscal Year of Job Open Date

Job Open Date
(When job is posted in the system)

Job Close Date
(or until suitable candidate is found)
Until Suitable Candidate is Found

Is this position reposted?

Reposting Reason:
None (New Posting)

Application Information

Background Check Requirements
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting to work. If you are offered employment, the University will inform you if a background check is required.

Instructions for submitting your application:

Represented Position Message

Funding/Salary Information

Salary (Minimum)
(Non-Academic Only)

Salary (Hire Max)
(Non-Academic Only)

Salary (Maximum)
(Non-Academic Only)

Hourly Rate
(Non-Academic Only)

Salary Range
(Academic Only)

Is Position Bump Ineligible?
(Non-Academic, Represented positions only. Select 'No' for Academic. Select N/A if Non-represented.)
**NOTE: If 'Yes' is selected, then this is a Bump Ineligible Position (BIP). The person who bids or hires into this 100% grant funded position has no bumping rights upon grant expiration or in a reduction of force.

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