Requisition ID: req3569
Job Title: Learning Support Specialist II - English
Department: Academic Affairs
Location: Delaware Campus
Employment Type: Staff
Employment Status: Part-Time Professional
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Non-Exempt
Compensation Type: Hourly
Compensation Range: 18.00 - 20.50
The Learning Support Specialist II (LSS2) performs the duties of a
professional tutor. The LSS2 will tutor in-person and is expected
to work with students, either one-on-one or in small groups to help
them attain a deeper and more substantial command of the assigned
subject matter. The LSS2 must be able to work with multiple
students and with other tutors present, in a shared tutoring space.
The LSS2 will communicate with the department regarding individual
student progress and needs. This position is responsible for
generating reports from tutoring software and sending them to
his/her supervisor. The LSS2 must have a strong command of the
subject matter and be able to communicate it effectively to
students using a variety of methods and teaching tools.
Core Competencies Required
Professionalism, Managing Work, Continuous Improvement,
Customer/Student/Employee Focus, Collaboration
ESSENTIAL JOB FUNCTIONS
Supplements students’ understanding and command of the course
material for which the students are seeking assistance, outside of
class. Tutors for advanced level courses in discipline area of
expertise only. Helps students to develop and apply appropriate
learning and study skills. Meets with students at appointed
Maintains documentation of all tutoring sessions. Generates
department reports for tutoring and maintains documentation of
department tutoring interactions. Provides course instructor(s)
with communication/information that can be used to facilitate
student learning of course content. Advanced use and implementation
of the College’s tutoring software.
Continuous Learning & Mentoring
Maintains a thorough knowledge of the course material, as well as
multiple instructional methodologies, to accommodate various
student learning styles. Attends tutor training sessions.
Provides support to LSS, LSS1, Peer Tutors & Supplemental
Instructional Leaders. Assists with technical support of tutoring
software and reports.
Diversity, Equity & Inclusion
Fosters and maintains a safe environment of respect and inclusion
for faculty, staff, students, and members of the community.
Recognizes diversity of campus students/staff/faculty and supports
them in a respectful and courteous manner.
Other Duties & Responsibilities
Holds special study sessions upon the request of instructors,
students, Departmental Tutoring Coordinator, or Department
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential job functions described in
this position description. While performing duties of this job, the
employee regularly exhibits digital dexterity when entering data
into computer. The employee regularly stands and sits for extended
periods of time, and occasionally walks. Employee converses
verbally with others in person and by telephone. Vision demands
include close, relatively detailed vision when focusing on a
computer screen. Employee occasionally lifts or exerts force of up
to 10 pounds when moving files, boxes and other materials.
Normal office and classroom working environment.
Knowledge, Skills and Abilities: Knowledge of: planning and
scheduling; computers, software, including cloud applications, to
include Microsoft Office applications (Work, Excel, Outlook,
PowerPoint); Advanced Subject-matter knowledge; learning
techniques; College curriculum and expectations of students; best
practices in tutoring students in advanced degreed programs;
tutoring programs, and platforms utilized in the classroom. Skill
in: verbal and written communications; maintaining good public
relations; customer service; conflict resolution; general typing;
application of job software programs; time management and
organization; communicating with a diverse student body; mentoring
and providing support for teammates. Ability to: maintain
confidential and sensitive information; engage a variety of
tutoring strategies with appropriate sensitivity to students’
learning styles; work with students from diverse social and
academic backgrounds and who have special learning needs; become
proficient at and implement tutoring software utilized in the
department; take appropriate initiative and accept responsibility
within the job parameters.
Bachelor's degree in English or a related field. Two (2) or more
years of teaching and/or tutoring of writing experience in a higher
education environment. State Motor Vehicle Operator's License or
demonstrable ability to gain access to work site(s).
Preferred Qualifications: Experience teaching at Columbus