Data Analytics Specialist (17791)

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At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.

Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.

Learn more about American University by clicking here .

Summary/Objective

The Data Analytics Specialist provides analytical and administrative support to the Director of Data Analytics and to the Director of Alumni Relations. The position works extensively within the various CRM systems and would be required to pull data as requested and enter updates as needed. The Data Analytics Specialist provides support in completing external ranking surveys and managing alumni bio information. Assist with the preparation of materials needed for the compilation of data updates and contact information, reports on alumni contacts, invitations, and RSVPs.

Essential Functions

Data Analysis/Entry-Update alumni information and managing specific CRM/Excel files associated with student, career, admissions and alumni records. Transcribe rankings surveys into Excel for dissemination to campus partner departments. Assist with developing processes to streamline entry and overall data collection. Analyzes relevant datasets to extract trends and other meaningful insights. Assists in the preparation of charts, memos, and tables that help to communicate trends and insights to constituents across the school. Helps to validate and ensure the integrity of data used for rankings and alumni outreach.

Special Project Assistance- Assist with special projects, as needed, under the direction of the Director, Data Analytics and the Director, Alumni Relations. Projects will include, but not be limited to, managing ranking survey deadlines, finding lost alumni, sitting in meetings, capturing notes on specific action steps, transcribing documents to different file formats, maintaining calendar of alumni events, etc.

Administrative Support- Provide administrative support to both Directors such as preparing mailings, reconciling purchases, making nametags, etc.

Other duties as assigned

Work Environment

• This position reports directly to the Director of Data Analytics with a dotted line reporting relationship to the Director, Alumni Relations. This position requires interaction with DAR (Development and Alumni Relations) and AU Office of Information Technology staffs.

Position Type/Expected Hours of Work

• Full Time
• Specialist A
• Non-Exempt
• This is a union-eligible position

Required Education and Experience

• Four-year college degree or equivalent and a minimum of 1-2 years of experience or the equivalent in education, training or experience preferably in an analytical role.
  
  
• Strong sense of responsibility, good managerial and organizational skills, and exemplary customer service skills.
  
  
• Ability to manage multiple tasks simultaneously and to work effectively with diverse constituencies.
  
  

• Ability to work in a highly collaborative, dynamic, and entrepreneurial environment.
  
  
• Strong written, verbal, and interpersonal skills.
  
  
• Working familiarity with Microsoft Office, particularly Microsoft Excel.
  
  

Preferred Education and Experience

• Experience working in a higher-education setting.
  
  
• Experience with (or an aptitude for learning) open-source data analytics packages (e.g., Python, R, SQL, etc.).
  
  
• Familiarity with CRMs (e.g., Donor-Advance, Microsoft Dynamics, HubSpot, Raiser-Edge, etc.)
  
  
• Familiarity with survey tools (e.g., Qualtrics, SurveyMonkey, Cvent, etc.).
  
  

Additional Eligibility Qualifications

• Hiring offers for this position are contingent on successful completion of a background check.
  
  
• To ensure the health and safety of our community AU requires COVID-19 vaccinations for faculty and staff. Click here to learn more about our health and safety directive .
  
  

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite.Click here to learn about American University's unique benefit options .

Current American University Employees

If you are a current employee at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC