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ASL Interpreting and Captioning Coordinator (part-time)

Framingham State University
Massachusetts, United States
$22.00 - $25.00
Posted Date
Apr 14, 2022

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Position Type
Administrative, Business & Administrative Affairs, Affirmative Action & Equal Opportunity
Employment Level
Employment Type
Part Time
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Company Description:

Framingham State University is a vibrant comprehensive liberal arts institution located in the MetroWest suburbs of Boston, which integrates an academically challenging liberal arts education with workforce preparation programs. Founded in 1839, FSU enrolls about 4,000 undergraduates and 1,200 graduate and professional students. FSU offers 35 bachelor's degrees with 55 specialized concentrations, 63 minors, and 26 master's degree programs, in a highly personalized teaching environment. Our community takes pride in empowering student success by providing a superior education, leading research and innovation opportunities, and a strong first-year experience.

At FSU, we are deeply committed to inclusive excellence, encouraging a supportive, diverse and collaborative learning environment, and providing culturally relevant education. We are honored that our commitment earned FSU six Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and that we are the only public institution in Massachusetts recognized in 2018, 2019, and 2020. FSU is designated as an emerging Hispanic-Serving Institution by the Hispanic Association of Colleges and Universities and also belongs to the Howard Hughes Medical Institute (HHMI) Inclusive Excellence community, providing national leadership in science education and exploring strategies that will lead to more inclusive science education. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Principal Bagnall found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at

Job Description:


Under the direction of the Associate Director of Equal Opportunity, the part-time ASL Interpreting Coordinator is responsible for the scheduling and monitoring of all interpreting requests for American Sign Language (ASL), Communication Access Realtime Translation (CART), and other live captioning services for d/Deaf and Hard of Hearing faculty at Framingham State University. The Coordinator works directly with freelance interpreters, interpreter agencies, and FSU employees to ensure interpreters and captionists are secured for assigned appointments.

The position is anticipated to start in July 2022.




Associate Director of Equal Opportunity


  • Coordinate the scheduling of ASL interpreters and Communication Access Realtime Translation (CART) services for FSU faculty.
  • Monitor faculty ASL interpreting/captioning service requests and verify information to process requests and billing.
  • Meet with new d/Deaf and Hard of Hearing faculty members to discuss and understand needs for ASL interpreting and captioning.
  • Liaise directly with faculty members to understand specifics of requests, individual needs and preferences, gather prep materials for interpreters and captionists, and confirm assigned interpreters and captionists.
  • Record and track faculty ASL interpreter preferences.
  • Utilize internal processes to schedule interpreters, record information, and communicate with staff and managers, which may include the use of a ticket management system.
  • Coordinate the scheduling of interpreting teams and captionists and substitutes as needed.
  • Ensure accurate documentation and record keeping of interpreter and captionists requests.
  • Complete timely documentation of interpreter and captioning requests such as response times, updating interpreter and captionists calendar, and notification of interpreter(s) and captionists secured for assignments.
  • Review policies, forms, and processes for faculty ASL interpreting and captioning requests for accuracy and efficacy and recommend changes to Associate Director of Equal Opportunity.
  • During non-peak scheduling periods, develop training and education on ASL interpreter and captioning services.
  • Report concerns from faculty, staff, interpreters, and agencies to supervisor for trend tracking and assistance in resolution of concerns.
  • Attend meetings as instructed.
  • Identify and participate in departmental performance improvement projects and goals.
  • Plan, organize, and prioritize work while utilizing time effectively to accomplish desired results.


Position may eventually work predominantly through telework but must be available to come to the FSU campus for training, to gain familiarity with the campus and institutional culture, and as needed for occasional meetings. Must be present during working hours on Microsoft Teams and available by FSU email and phone extension.

Schedule is expected to be 18 hours/week. Scheduling is flexible within business hours, M-F 8:30am-5pm, but employee must be available at least three days per week and proactively communicate schedule changes to supervisor and other constituents.



  • Excellent customer service skills
  • Excellent computer skills with knowledge of Microsoft Office.
  • Ability to organize time and establish priorities.
  • Excellent interpersonal skills and superior ability to work with individuals and groups.
  • Able to manage multiple projects and meet strict deadlines.
  • Intersectional cultural sensitivity and demonstrated ability to work with and engage across diverse backgrounds and identities.
  • Excellent attention to detail and highly organized


  • Associate degree or higher
  • Coordinator/scheduling experience or skills
  • Experience working with d/Deaf and Hard of Hearing community
  • Knowledge and understanding of d/Deaf culture
  • Familiarity with ASL interpreting field
  • Proficiency with ASL
  • Knowledge of ADA standards and practices
  • Experience with/knowledge of higher education instructional environment and academic culture
  • Flexibility to shift scheduled working hours weekly based on interpreting assignment schedule

Additional Information:

This is a part-time, non-benefited, contract position, not to exceed 18 hours/week. The hourly pay rate is $22-25/hour, commensurate with experience and qualifications. The position is anticipated to start in July 2022.

It is the policy of Framingham State University that all employees be vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by FSU, to be verified after a verbal offer of employment has been accepted, and before employment begins. Prospective employees may submit a request for a medical or religious exemption to the COVID-19 vaccination requirement to Human Resources. Furthermore, FSU employees must wear a mask inside certain campus spaces.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

Application Instructions:

Candidates must apply online by submitting:

  • Cover Letter,
  • Resume,
  • Equity and Inclusion Statement*,
  • Names and contact information for three (3) professional references.

*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.

For best consideration, application materials must be received by May 2, 2022. However, applications may continue to be reviewed until the position is filled.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or


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