Community Service Specialist I

Community Services Specialist I
(Community Services Specialist I)

Compensation and Benefits

Anticipated Hiring Salary: $3,120 per month

Full classification Salary Range: $3,120 - $4,501 per month

• This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Job Summary

Community Service Specialists are uniformed, non-sworn employees who provide a variety of public relations, technical, clerical and enforcement related functions. Under the general supervision of the Parking & Transportation Manager and/or a Lieutenant, and under the lead of a Community Service Specialist II, the incumbent will support the mission of the University, the Fresno State Police Department and the Traffic Operations division.

Typical work assignments may fall within one or more of the following areas:

• Security Services: Patrolling campus on foot, bike or vehicle to protect the campus community from such hazards as fire, theft, vandalism, trespassing and other crimes; checking, opening and securing campus facilities; and coordinating and testing campus alarm systems.

• Parking Support: Enforcing parking rules and regulations through issuing and selling parking permits, patrolling parking lots and issuing citations for parking and other standing violations as appropriate, directing vehicle and pedestrian traffic during peak hours, special events and emergencies, assist with processing revenues collected by parking permits and citations, assist with alternative transportation programs.

• Campus Community Support: Assisting with the physical logistics for campus special events and emergencies, providing general information and assistance to the public, providing escort and citizen assistance, providing transportation for persons with disabilities.

Key Qualifications

• Working knowledge of: applicable university policies and procedures, methods, practices, and terminology used in public safety communications and ability to learn to use applicable public safety related equipment and systems
• Excellent communication and interpersonal skills
• Ability to:
  • Work day, night, weekend and holiday shifts
  • Detect and respond appropriately to potential hazardous or crime situations
  • Observe and recall details and incidents
  • Act and resolve parking and traffic problems
  • Write standard incident reports in a clear and concise manner
  • Handle sensitive situations with tact and responsibility
  • Perform simple arithmetic computations
  • Read and write at an appropriate level
  • Establish priorities and determine deadlines
  • Learn and understand policies and procedures
  • Understand and carry out written and oral instructions
  • Assist students, staff, faculty, and the general public by providing information as requested o Work independently under general supervision o Establish and maintain effective working relationships with faculty, students and staff from diverse ethnic, cultural and socio-economic backgrounds

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• High school diploma or equivalent
• Three to six months of directly related work experience performing similar duties as outlined in the general assignment
• Possession of a valid class “C” California Driver’s License and a demonstrated good driving record. (Any job offers made will be contingent upon proof of good driving records as determined by a check for violations recorded with the Department of Motor Vehicles. As a condition of continued employment, incumbents selected must successfully complete Defensive Driving Courses as prescribed by University regulations related to driving any vehicle on state business.)

Department Summary

Our goal is to provide you with safe and reliable access to our campus. We are dedicated to maintaining accessible, attractive and safe parking facilities.

Our objective is to manage parking resources efficiently, emphasizing customer service, so that students, faculty, staff and visitors are able to park without difficulty and lawfully.

Our transportation demand management objectives are to develop and maintain commuter programs, promote transportation alternatives, mitigate traffic congestion and reduce parking demand.

We are always exploring new ideas and methods to improve our existing parking and transportation system, and we welcome any suggestions that you may offer. Please take advantage of the information provided on this web site and the services we offer so you can make the most of your campus experience.



Deadline & Application Instructions

Applications received by April 27, 2022 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.



Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

Vaccination Interim Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@csufresno.edu .

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

Advertised: 13 Apr 2022 Pacific Daylight Time
Applications close: