CCAC Navigator (Reg FT)
CCAC Navigator (Reg FT)
Dean of Student Development
: College Wide
This position will remain
open until filled. However, in order to ensure consideration for an
interview, please submit your completed application, cover letter
and resume by no later than January 3, 2022. The College cannot
guarantee that application materials received after this date will
be considered or reviewed.
CCAC offers an exceptional benefits package.
Highlights include an excellent health plan with very low
out-of-pocket expense network option, generous time off and holiday
pay, a 403b retirement plan with up to 10% employer match or other
options through the State's retirement defined benefit pension
system, free employee parking, public service (student) loan
forgiveness eligible employer, and employer paid benefits including
group life insurance, short-term and long-term disability
insurance, and flexible spending accounts.
Work Hours (for hourly positions):
Monday - Friday
8:30 am - 4:30 pm. Additional hours, including evening and weekend
hours, may be needed to meet the needs of the department.
Admin 11 - $39,096
Job Open Date:
Job Close Date:
Provide support, assistance and
education to students to help them navigate and utilize supports
external from the college to improve academic performance, term to
term retention, and graduation rates.
Requires bachelor's degree in Social
Work (master's preferred) or related field and two years social
work/case management experience in various environments; experience
with students in a post-secondary education institution
(preferred). Successful candidates must have strong written and
oral communication skills as well as a valid Pennsylvania driver's
license and reliable transportation.
Ask. Listen. Solve.
Identify students whose academic success is at risk due to an
essential/basic need that is not being met. Help identified
students to navigate the various community and college resources to
assist with those needs.
Implement proactive measures to help identify students whose
basic needs are not being met and help those students with
resources. This includes collaborating with DHS (Department of
Human Services) to identify students as they enroll, as well as
education and promotion with campus partners, faculty,
administrators and outside agencies. Develop, promote and
facilitate educational sessions to inform students of services
Collaborate with college administrators to ensure that students
are supported in a comprehensive and holistic fashion. Refer
students to internal college services and guide them through campus
policies and processes as needed (ex. Counseling Services,
Advising, Supportive Services, Success Coaches, Learning Services,
Career Education, etc).
Maintain comprehensive case management records and
communication strategies that ensures follow-up, evaluation, and
feedback to students and key stakeholders for each case. Provide
accurate records of interactions with all students and data for
internal and external compliance requirements.
Utilize partnership with DHS to identify DHS clients who enroll
or may benefit from enrolling at CCAC to support student success
and retention. Be a conduit to identifying student needs and
facilitating interactions which will result in improved student
outcomes. This includes identifying trends in student needs and
development of strategies to proactively address them in the
Initiate and maintain contact with identified students,
including regularly-scheduled group and individual meetings,
maintaining communication on reporting data to the Enrollment
Serve as a liaison with campus and community stakeholders,
providers and agencies. This includes attending training, meetings
and informational meetings with community agencies and campus
departments to stay up to date on resources that are available to
Maintain regular communication with key partner agencies.
Serve on Campus CARE teams and assist with intervention as
Participate in appropriate professional development activities
as well as college meetings and committees.
Submit reports and serve on relevant committees as required or
Perform other related duties as required or assigned.
Current criminal record/child abuse
clearances will be required if offered the position and in order to
be employed at the College. The three clearances are Pennsylvania
Child Abuse History Clearance, Pennsylvania State Police Criminal
Records Check, and Federal Bureau of Investigations (FBI) Criminal
Background Check. The College has provided instructions on how to
obtain these clearances and are available
Effective November 1, 2021, as a
condition of employment, all new employees of Community College of
Allegheny County must be fully vaccinated against COVID-19 and
provide proof of their vaccination or have received an approved
exemption to be an employee. Prospective employees who are offered
a position can request an exemption from this vaccine requirement
for religious or documented medical reasons. Exemption requests
will be reviewed for approval on a case-by-case basis by the Office
of Human Resources.
To view the full job posting and apply for this position, go to: