IIT Manager for Client Support Services

About the University of Georgia

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

About the College of Pharmacy

The University of Georgia College of Pharmacy offers pharmacy and pharmaceutical sciences degree programs that are among the best in Georgia, the southeast, and the nation. UGA’s College of Pharmacy provides a superior curriculum taught by nationally-recognized faculty members in an experiential, research-based environment. Simply put, this is the right place to prepare for a career in pharmacy and pharmaceutical sciences. What sets us apart, however, is the family atmosphere that has become a part of our culture. Our students, faculty, staff, and alumni share a unique bond because of the inclusiveness, character and personality of the college.

Position Summary

This is an Information and Instructional Technology (IIT) Manager position for the College of Pharmacy. This position is responsible for leading and managing technical teams providing support for the College’s distance education programs and end-user technical support for faculty, staff and students located in Athens, Augusta, Gwinnett, Albany, and Savannah. This position works in collaboration with the College’s Instructional Design team to ensure classroom technical design, infrastructure and support delivery aligns with pedagogical design. The position should be proficient in the areas of technology implementation, technology installation, and end-user support for administrative and instructional areas. Working closely with the Senior Director of IIT, this individual is responsible for evaluation, tactical planning and implementation of technology for a unit, department or the entire college. This position is responsible for the identification, selection, and application of appropriate technology resources to support the unit of responsibility and the University goals for instruction, research, and public service. Solutions managed or implemented by this position will meet University standards for design, security, and delivery to meet or surpass University IT Audit standards. The individual in this position should have an aptitude for researching various types of technology and recommending the most appropriate solution for the situation.

Duties/Responsibilities

• Leads and manages the Client Support Services unit for the College of Pharmacy for all five campuses (Albany, Athens, Augusta, Gwinnett, and Savannah).
• IIT Management
• Instructional Design

for more details regrading this position, please visit the posting @ https://www.ugajobsearch.com/postings/252469 

EEO Policy Statement

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).