Telephone Interviewer - Part-time

Hiring Department

Health Management & Informatics

Job Description

Contact the general public by phone or other means of data collection to conduct interviews using a computer-assisted telephone interviewing (CATI) software for a variety of social projects.
Follow appropriate procedures of data collection during interviewing process. Use effective tactics to try to convert possible refusals to completion of interviews.
Maintain professional behavior in interviewing people from all walks of life. Carefully follow the rules of conducting an unbiased interview and make sure no personal opinion during the interviewing process shall be shared with prospective respondents.
Accurately document all outcomes of a telephone attempt to help management to record operational statistics including number of completed interviews, refusals, and callbacks.
Assist in pre-testing new survey projects by reviewing the survey questionnaire and providing feedback for fine tuning the design of the study.

Salary

Salary: $13.50

Grade: GGS-003

University Title: Office Support Assistant I

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Shift

20 hours per week.

The Center is in operation 7 days a week.

Weekends and evenings will be required.

Minimum Qualifications

High school diploma or equivalent and at least 6 months of experience from which comparable knowledge and skills can be acquired is necessary.

Other Information

After careful consideration of COVID-19 virus trends and the overwhelming evidence of COVID-19 vaccine safety and effectiveness, the School of Medicine, along with MU Health Care, the Sinclair School of Nursing, and the School of Health Professions, recently announced the decision to require COVID-19 vaccinations by Oct. 1, 2021, for all employees, unless granted a medical or religious exemption. Please submit proof of vaccination prior to or on your start date, if at all possible. If you would like to request a medical or religious exemption, you must do so upon acceptance of employment so our team has time to review prior to the deadline. Thank you for helping us to create the safest environment possible for our colleagues, students, and our patients by protecting yourself and others through COVID-19 vaccination.

Benefit Eligibility

This position is not eligible for University benefits. Individuals in non benefit eligible positions may choose to participate in the Tax Deferred Annuity Plan (403b). For information about this plan, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Diversity Commitment

The University of Missouri is fully committed to achieving the goal of a diverse and inclusive academic community of faculty, staff and students. We seek individuals who are committed to this goal and our core campus values of respect, responsibility, discovery and excellence.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor of Human Resource Services/Affirmative Action officer at 573-882-4256.

To request ADA accommodations, please call the Disability Inclusion and ADA Compliance Manager at 573-884-7278.

EEO IS THE LAW

To read more about Equal Employment Opportunity (EEO) please use the following links:

• EEO is the Law English Version
• EEO is the Law Spanish Version
• EEO is the Law Chinese Version

Vaccination Statement

After careful consideration of COVID-19 virus trends and the overwhelming evidence of COVID-19 vaccine safety and effectiveness, the School of Medicine, along with MU Health Care, the Sinclair School of Nursing and the School of Health Professions, recently announced the decision to require COVID-19 vaccinations by Oct. 1, 2021, for all employees, unless granted a medical or religious exemption.

All new hires will be required to submit proof of vaccination prior to your start date. If you would like to request a medical or religious exemption, you must do so upon acceptance of employment so our team has time to review prior to your scheduled start date. You will not be allowed to begin work until you have submitted proof of vaccination or received an approved medical or religious exemption.

Thank you for helping us to create the safest environment possible for our colleagues, students and our patients by protecting yourself and others through COVID-19 vaccination.

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