Dining Services Supervisor
- Employer
- Washington and Lee University
- Location
- Virginia, United States
- Salary
- Salary Not Specified
- Date posted
- Apr 11, 2022
View more
- Position Type
- Administrative, Business & Administrative Affairs, Facilities Management & Physical Plant, Auxiliary Services, Food Services Management
- Employment Type
- Full Time
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Job Description:
The Marketplace Supervisor works as a member of the leadership team for the Marketplace, a large university wide dining center. The supervisor is responsible for providing supervision of General Services and Utility staff during their shifts, and coordinating with kitchen management staff to ensure operational excellence. The supervisor also ensures that staff understand and follow Dining Services protocol and guidelines. Other duties include: training, cashiering, setting up and running stations as needed, creation of menu signage, completion of daily checklists, restocking supplies, general cleaning assignments, and cashiering/setting up catered events.
Washington and Lee University actively promotes a dynamic and inclusive environment that allows students and employees of multiple backgrounds, cultures, and perspectives to learn, work, and thrive together. Successful candidates will contribute to that environment and exhibit potential for excellence in their areas of expertise.
Essential Functions:
- Enforces all University and Departmental policies by
communicating professionally and tactfully with co-workers as well
as supervisors. Adheres and enforces uniform dress code.
- Leads each shift by delegating duties, assigning specific tasks
and ensuring team members are prepared for each day.
- Maintains cash register, cash handling, credit card and
university ID transactions. Trains staff on cash register
functions.
- Maintains cleanliness and organization throughout dining
facility and ensures proper setup and breakdown of dining room and
serving stations, including beverage and self-serve food
stations.
- Assist in training new employees and ensuring they learn proper
procedures.
- Assist Marketplace Manager in creation of schedules, time card
entry, menu/allergen signage and daily checklists.
- Completes regular walk through checks of dining center service
areas and dining rooms. Addresses deficient areas promptly.
- Provides excellent customer service.
- Performs job duties in a safe and cautious manner remembering
the safety of self and others.
- Other duties as assigned.
Minimum Qualifications: High school diploma or GED preferred with three of more years of work experience in a commercial kitchen environment or a combination of education and experience that provides a similar background. Must have excellent customer service skills and have the ability to communicate professionally with co-workers, management, customers, and the University community. Must be able to follow verbal and written directions and provide responses in writing. Ability to use computers to read and respond to emails and to use basic applications is also required. ServSafe certification or willingness to acquire within a year of employment date. Ability to multitask in a fast paced work environment.
APPLICATION INSTRUCTIONS:
Review of applications will begin immediately and continue until the position is filled. You will be asked to provide names and contact information for three professional references.
External Applicants: Application instructions for external applicants are located on the jobs.wlu.edu or here .
Current W&L Employees: Apply from your existing Workday account. Instructions are located at jobs.wlu.edu or here .
Physical Requirements
- Fingering: Picking, pinching, typing or otherwise working,
primarily with fingers rather than with whole hand or arm as in
handling.
- Grasping: Applying pressure to an object with the fingers and
palm.
- Repetitive motions: Making substantial movements (motions) of
the wrists, hands, and/or fingers.
- Stooping: Bending body downward and forward by bending spine at
the waist. This factor is important if it occurs to a considerable
degree and requires full use of the lower extremities and back
muscles.
- Kneeling: Bending legs at knee to come to a rest on knee or
knees.
- Crouching: Bending the body downward and forward by bending leg
and spine.
- Standing: Remaining upright on the feet, particularly for
sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, particularly
for long distances or moving from one work site to another.
- Pushing: Using upper extremities to press against something
with steady force in order to thrust forward, downward or
outward.
- Pulling: Using upper extremities to exert force in order to
draw, drag, haul or tug objects in a sustained motion.
- Lifting: Raising objects from a lower to a higher position or
moving objects horizontally from position to-position. This factor
is important if it occurs to a considerable degree and requires the
substantial use of the upper extremities and back muscles.
- The worker is subject to both environmental conditions:
Activities occur inside and outside.
- The worker is subject to hazards: Includes a variety of
physical conditions, such as proximity to moving mechanical parts,
moving vehicles, electrical current, working on scaffolding and
high places, exposure to high heat or exposure to chemicals.
- The worker is subject to oils: There is air and/or skin
exposure to oils and other cutting fluids.
Position Type:
Position Type: Non-Exempt, Full Time, Benefit Eligible
Minimum Pay:
$18.84 - Pay Commensurate with Experience
The university requires employees to become fully vaccinated for COVID-19 and new employees must provide proof of at least their first shot prior to the first day of employment. Boosters are required. Individuals may seek a medical or a religious exemption to the vaccination requirement.
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