The Marketplace Supervisor works as a member of the leadership team
for the Marketplace, a large university wide dining center. The
supervisor is responsible for providing supervision of General
Services and Utility staff during their shifts, and coordinating
with kitchen management staff to ensure operational excellence. The
supervisor also ensures that staff understand and follow Dining
Services protocol and guidelines. Other duties include: training,
cashiering, setting up and running stations as needed, creation of
menu signage, completion of daily checklists, restocking supplies,
general cleaning assignments, and cashiering/setting up catered
Washington and Lee University actively promotes a dynamic and
inclusive environment that allows students and employees of
multiple backgrounds, cultures, and perspectives to learn, work,
and thrive together. Successful candidates will contribute to that
environment and exhibit potential for excellence in their areas of
- Enforces all University and Departmental policies by
communicating professionally and tactfully with co-workers as well
as supervisors. Adheres and enforces uniform dress code.
- Leads each shift by delegating duties, assigning specific tasks
and ensuring team members are prepared for each day.
- Maintains cash register, cash handling, credit card and
university ID transactions. Trains staff on cash register
- Maintains cleanliness and organization throughout dining
facility and ensures proper setup and breakdown of dining room and
serving stations, including beverage and self-serve food
- Assist in training new employees and ensuring they learn proper
- Assist Marketplace Manager in creation of schedules, time card
entry, menu/allergen signage and daily checklists.
- Completes regular walk through checks of dining center service
areas and dining rooms. Addresses deficient areas promptly.
- Provides excellent customer service.
- Performs job duties in a safe and cautious manner remembering
the safety of self and others.
- Other duties as assigned.
This position will work a variety of shifts
between the hours of 6:30am and 9:00pm.
High school diploma or GED preferred
with three of more years of work experience in a commercial kitchen
environment or a combination of education and experience that
provides a similar background. Must have excellent customer service
skills and have the ability to communicate professionally with
co-workers, management, customers, and the University community.
Must be able to follow verbal and written directions and provide
responses in writing. Ability to use computers to read and respond
to emails and to use basic applications is also required. ServSafe
certification or willingness to acquire within a year of employment
date. Ability to multitask in a fast paced work environment.
Review of applications will begin immediately and continue until
the position is filled. You will be asked to provide names and
contact information for three professional references.
External Applicants: Application instructions for external
applicants are located on the jobs.wlu.edu or here
Current W&L Employees: Apply from your existing Workday
account. Instructions are located at jobs.wlu.edu or here
- Fingering: Picking, pinching, typing or otherwise working,
primarily with fingers rather than with whole hand or arm as in
- Grasping: Applying pressure to an object with the fingers and
- Repetitive motions: Making substantial movements (motions) of
the wrists, hands, and/or fingers.
- Stooping: Bending body downward and forward by bending spine at
the waist. This factor is important if it occurs to a considerable
degree and requires full use of the lower extremities and back
- Kneeling: Bending legs at knee to come to a rest on knee or
- Crouching: Bending the body downward and forward by bending leg
- Standing: Remaining upright on the feet, particularly for
sustained periods of time.
- Walking: Moving about on foot to accomplish tasks, particularly
for long distances or moving from one work site to another.
- Pushing: Using upper extremities to press against something
with steady force in order to thrust forward, downward or
- Pulling: Using upper extremities to exert force in order to
draw, drag, haul or tug objects in a sustained motion.
- Lifting: Raising objects from a lower to a higher position or
moving objects horizontally from position to-position. This factor
is important if it occurs to a considerable degree and requires the
substantial use of the upper extremities and back muscles.
Type of Work:
- The worker is subject to both environmental conditions:
Activities occur inside and outside.
- The worker is subject to hazards: Includes a variety of
physical conditions, such as proximity to moving mechanical parts,
moving vehicles, electrical current, working on scaffolding and
high places, exposure to high heat or exposure to chemicals.
- The worker is subject to oils: There is air and/or skin
exposure to oils and other cutting fluids.
Medium work: Exerting up to 50 pounds of force
occasionally, and/or up to 20 pounds of force frequently, and/or up
to 10 pounds of force constantly to move objects.
Position Type: Non-Exempt, Full Time, Benefit Eligible
$18.84 - Pay Commensurate with Experience
The university requires employees to become fully vaccinated for
and new employees must provide proof of at least their
first shot prior to the first day of employment. Boosters are
required. Individuals may seek a medical or a religious exemption
to the vaccination requirement.