Learning and Technology Services: System Administrator

A full-time, professional academic staff position is available in Learning and Technology Services, Technical Support Services (TSS) subunit, beginning May 23, 2022. The working title for this assignment is System Administrator with an official title of Technical Integration Engineer III.  This is a renewable assignment position.  The salary will be commensurate with experience and qualifications.

This position is primarily responsible for providing system administration support for Voice-over-IP (VoIP) call managers, phones, and overall voice infrastructure for the UW-Eau Claire campuses. Responsibilities include designing, implementing, coordinating, and managing the Voice-over-IP (VoIP) system including integrations, upgrades, and unified messaging. Providing advanced troubleshooting and technical support associated with the voice infrastructure along with coordinating the purchasing and billing of hardware and services are also key responsibilities.

Along with providing technical and system administration support for the VOIP infrastructure, this position will provide backup support for both our card services and server and storage infrastructure. Working collaboratively and effectively with Learning & Technology Services staff, University Centers staff, and Housing & Residence Life staff to provide backup system administration and hardware support is a key secondary role of this position. 

There is opportunity for partial remote work after onboarding.

MINIMUM QUALIFICATIONS:

• Demonstrated experience in providing system administration support of Windows or Linux server infrastructures. 
• Excellent written and oral communication skills along with the ability to meet deadlines and work under pressure. 
• Demonstrated willingness to learn and is self-motivated  
• MUST be work-authorized in the United States. 

PREFERRED QUALIFICATIONS: 

• Demonstrated experience in providing system administration support for point of sale, card access, Voice-over-IP (VoIP) call managers, phones, and overall voice infrastructure. 
• A bachelor’s degree in computer science, information systems, or equivalent area is preferred 
• Demonstrated commitment to diversity, equity, and inclusiveness. 

THE UNIT: The unit of Learning & Technology Services consists of 50 staff members in the subunits of Enterprise Software Systems, Technical Support Services, Client Support Services, and Learning Spaces. Learning & Technology Services also coordinates very closely with the Center for Excellence in Teaching and Learning unit.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation.

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically.

Please follow instructions on the UW-Eau Claire Web site: http://www.uwec.edu/job-postings

Search for Learning and Technology Services: System Administrator (Job ID# 18233)

Click ‘Apply Now’ by this posting.  You must have a login to apply. 

Click ‘New User’ to create an account, or ‘Sign In’ if you already have an account.

Your application will not be considered complete until all required documents are attached, and all required fields are completed.  Please be sure you have included the following in PDF format:

• Letter of application. Please indicate in your letter if you are eligible to work in the U.S.
• Resume
• Names and contact information for 3 references.

NOTE: Answer to ‘Eligible to Work in the U.S.?’ is mandatory as UW-Eau Claire does not sponsor work authorization for this type of position (only for faculty positions).

Please direct requests for additional information to:  Daren Bauer; bauerdp@uwec.edu

To ensure consideration, completed applications must be received by May 1, 2022.  However, screening may continue until position is filled.  The University reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process. Employment will require a background check. Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty, and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority  (CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.