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Learning and Technology Services: Business Process Management Engineer

University of Wisconsin-Eau Claire
Wisconsin, United States
Salary Commensurate with experience
Posted Date
Apr 10, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology
Employment Level
Employment Type
Full Time
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A full-time, professional academic staff position is available in Learning and Technology Services, Enterprise Software Systems (ESS) subunit, beginning May 23, 2022. The working title for this assignment is Business Process Management Engineer with an official title of Technical Integration Engineer II.  This is a renewable assignment position.  The salary will be commensurate with experience and qualifications.

This position functions under general direction of the Enterprise Software Systems Manager.  This position works with a team of staff and student employees, supporting our Business Process Management System (currently BP Logix). 

Primary responsibilities include working with clients to gather requirements and goals to provide the best course of action. This includes designing the workflow and working with the clients to review and test their requested forms. This position will also assist the primary administrator with system administration as well as backend processes that support the system.  

There is opportunity for partial remote work after onboarding.


  • A bachelor’s or associates degree in a technical discipline; OR the equivalent combination of education, technical training, or work experience
  • A good technical background and interest in expanding that knowledge
  • Working knowledge of SQL and excel
  • An understanding of basic programming skills in JavaScript, CSS, and a language SUCH AS (or like) C# or PowerShell
  • Ability to logically analyze a process to identify areas for improvement
  • Advanced troubleshooting and problem-solving skills
  • MUST be work-authorized in the United States.


  • Working knowledge of process improvement methodologies such as Lean Six Sigma
  • Strong analytical skills with ability to design a technical solution
  • Ability to work independently as well as in a group
  • Ability to establish priorities and work under time constraints when necessary
  • Demonstrated commitment to diversity, equity, and inclusiveness

THE UNIT: The unit of Learning & Technology Services consists of 50 staff members in the subunits of Enterprise Software Systems, Technical Support Services, Client Support Services, and Learning Spaces. Learning & Technology Services also coordinates very closely with the Center for Excellence in Teaching and Learning unit.

UNIVERSITY and EAU CLAIRE COMMUNITY: UW-Eau Claire, an institution of approximately 11,500 students and 1,400 faculty and staff, is consistently recognized as a top comprehensive university in the Midwest and is widely known as a leader in faculty-undergraduate research and study abroad. We strive for excellence in liberal education and select graduate and professional programs through commitment to teaching and learning and dedication to our core values of diversity, sustainability, leadership, and innovation.

The City of Eau Claire, situated at the confluence of the Chippewa and Eau Claire rivers, is at the center of a metropolitan area of approximately 100,000 people located 90 miles east of Minneapolis/St. Paul. The area features beautiful parks and trails, strong public schools, a vibrant arts scene and local food culture, and abundant recreational opportunities.

APPLICATION PROCEDURE: Applications are submitted electronically.

Please follow instructions on the UW-Eau Claire Web site:

Search for Learning and Technology Services: Business Process Management Engineer (Job ID# 18235)

Click ‘Apply Now’ by this posting.  You must have a login to apply. 

Click ‘New User’ to create an account, or ‘Sign In’ if you already have an account.

Your application will not be considered complete until all required documents are attached, and all required fields are completed.  Please be sure you have included the following in PDF format:

  • Letter of application. Please indicate in your letter if you are eligible to work in the U.S.
  • Resume
  • Names and contact information for 3 references.

NOTE: Answer to ‘Eligible to Work in the U.S.?’ is mandatory as UW-Eau Claire does not sponsor work authorization for this type of position (only for faculty positions).

Please direct requests for additional information to:  Sally Eckwright;

To ensure consideration, completed applications must be received by May 1, 2022.  However, screening may continue until position is filled. The university reserves the right to contact additional references with notice given to the candidates at an appropriate time in the process.  Employment will require a background check.  Employment will also require you and your references to answer questions regarding past conduct related to sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).

The UW-Eau Claire Police Department is dedicated to maintaining a safe and secure environment for learning and working. Although crime at the University of Wisconsin-Eau Claire is limited, the University Police want students, faculty and staff to be aware of crime on campus and the area surrounding the campus. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal law that requires colleges and universities to disclose annual information about campus crime. Visit Campus Security and Fire Report. Also visit our Campus Security Authority  (CSA) policy.

UW-Eau Claire is an AA/EEO/Veterans/Disability employer dedicated to enhancing equity, diversity, and inclusion.

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