Enrollment Services Specialist

Enrollment Services Specialist

Internal Position Title: Enrollment Services Specialist*

Posting Number: S01718

Department:: Adult Education Testing

Position Type: Staff

Job Family: Specialist

Summary:
The College of Lake County is currently searching for an Enrollment Services Specialist to join the Adult Education Department. The Enrollment Services Specialist, under the direct supervision of the Operations and Compliance Manager, provides intake, admissions, testing, registration, and other enrollment services to ABE, HSE (formerly GED), and ESL students and assists in the post-testing of students. This position enters student application, other student information, and test scores in the DAISI and PeopleSoft systems.

CLC offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 13 paid holidays each year.

The College of Lake County (CLC) is a comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences.
The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni. Long-known as an employer of choice in Lake County, CLC was ranked #15 on the Forbes list of Top 100 Employers in the State of Illinois for 2019.

Required Qualifications:

1. Bachelor’s Degree.
2. Proficient in student information systems and other large databases.
3. Bilingual in Spanish and English.
4. Experience working with diverse populations
5. Valid driver’s license.
6. Excellent written and oral communication skills.
7. Excellent customer service skills.
8. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.

Desired Qualifications:

1. Experience working in standardized testing..
2. Experience working in a community college.

Posting Date: 04/07/2022

Closing Date:

Expected Start Date: 04/25/2022

Special Instructions Summary: *Continued employment in this position is contingent upon continued external funding.

Pay Rate: $18.59/HR.

Full-Time/Part-Time: Full Time

Location Grayslake

Total Hours Per Week: 40.00

Work Schedule:
Monday - Thursday: 1:00 p.m. - 9:30 p.m.Fridays: 8:00 a.m. - 4:30 p.m.Position reports to Grayslake and Lakeshore Campus on designated weekdays. Conducts enrollment and testing services at the Southlake Campus and community sites based on monthly schedule.

Software Testing Required: Excel, MS Word

Interview Process Requirements: None

EEO Statement:
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities. EOE/AA/M/F/D/V

Summary of Essential Functions:
Department Operations: 74%

1. Provides daily intake and testing services by responding to student inquiries on the phone, in-person, or via email.
2. Proctors the pre-testing or placement test following the rules, policies, and procedures of the state ICCB and Basic Skills test instrument (e.g., CASAS, CASAS Goals, TABE).
3. Scans the test forms for upload into the Basic Skill test instrument database (e.g., TopsPro). Checks the database if all test scores for the students were read by the scanner and transferred to the test database.
4. Provides assistance to the Operations and Compliance Manager as needed on a daily basis.
5. Enters application, enrollment, and test results data into the DAISI and PeopleSoft database.
6. Provides Enrollment Center services at the Southlake and community sites as assigned by the Operations and Compliance Manager.
7. Prepares and compiles test forms and booklets for post-testing in the classroom and at the community sites.
8. Organizes and maintains all testing materials and files.
9. Organizes and maintains all records of requests for assistance during the intake process. Reports requests in accordance with departmental and grant mandated ADA guidelines.
10. Participates in planning and review sessions with concerning admissions, pre and post testing, and registration services.
    
    

Customer Service: 25%

1. Assists student in filling out application form and other enrollment and testing forms. Works with the business and admissions offices to correct changes and/or holds.
2. Works with the advisors in the proper course and NRS placement of students.
3. Assists student to register for classes during priority and regular registration.
4. Coordinates New Student Orientations and assigning advisors for registration with department chairs, Student and Instructional Support Services Coordinator and other Adult Education staff.
5. Communicates and facilitates the understanding of college’s testing and registration process for Adult Education classes.

Other: 1%

1. Other duties as assigned.

To apply, visit https://jobs.clcillinois.edu/postings/20025 jeid-336f1a20a186294e81612eccff6b422e