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Digital Media Specialist

University of Puget Sound
Washington, United States
Salary Not specified
Posted Date
Apr 6, 2022

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Position Type
Faculty Positions, Communications, Media Studies
Employment Level
Employment Type
Full Time
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Digital Media Specialist
University of Puget Sound
Job ID: 6546
Location: Technology Services
Full/Part Time: Full Time
Regular/Temporary: Regular

Staff Posting Details
Appointment: regular, full-time, (1.0) FTE.

Position Summary:

This position provides efficient classroom and events support with a strong customer service commitment and user satisfaction as the ultimate goal. This position has two major areas of responsibility: 1) support students, faculty and staff in use of A/V equipment and in the creation of A/V presentations; 2) troubleshoot, maintain and repair audio/visual equipment in classrooms and other campus venues to support classrooms and events.

Essential Job Functions and Responsibilities:

1. Classroom support
    Provide direct user support by answering phones and responding to user requests sent via email/tickets, or by visiting classrooms or other campus venues to assist users in-person. Support faculty as they interact with classroom technology, including training of faculty on classroom media equipment and troubleshooting defective technology.

2. Classroom equipment maintenance
    Program, install, and repair A/V equipment in classrooms and event spaces such as hanging projectors, pulling cable through conduit, wiring ceiling speakers as well as editing configurations for A/V equipment control processors and wiring those processors to switchers and control surfaces via LAN or serial connections.

3. Event support
    Provide video and/or audio support and setup for special lectures, conferences, and other campus events. Arrange, schedule and provide direct video recording services for campus events and university related projects.

4. Other support
    Oversee the checkout of A/V equipment to the campus community, including inventory management. Provide technical expertise, consultation and support for users in the use of A/V equipment and software and in development of multimedia and A/V presentations. Provide direct support of media production such as audio and video encoding and editing, including training student staff in support of these activities. Digitize media from the University Library and manage a library of digitized content for faculty use. Assist the Media Services Lead in the day to day affairs of Media Services, including media desk backup, assigning work to student workers as appropriate, maintenance, repair delivery and circulation of A/V equipment. Provide input and feedback in order to improve service, including collaborating with other Technology Service members to create documentation for Technology Service staff and for users. Perform related duties as assigned.

Supervisory Responsibilities


Budget Responsibilities


  • Associate Degree or 2 years related experience performing the essential job functions.
  • 2 years experience in the use of audio and video recording equipment and software to edit and produce finished audio and video presentations.
  • 1 year experience in installation, maintenance, repair and troubleshooting of analog and digital A/V equipment.
  • Excellent communication skills and customer service orientation, as well as the ability to work as a flexible, collaborative, and supportive team member.
  • Intellectual flexibility and technical curiosity, including ability to learn independently. Able to occasionally work evening and weekend hours as needed to support events. Able to respectfully work, communicate and provide leadership within a diverse campus community.

Preferred Qualifications
  • Extron Certification
  • Bachelor's degree and experience working in Higher Education IT
  • Experience with Extron applications
  • Experience with Adobe suite

Compensation and Benefits: Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.

Puget Sound offers a generous benefits package. For more information, visit:

Application Deadline: Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified.

Required Documents:
    Resume Letter of Interest

Applications submitted without the required attachments will not be considered.

All offers of employment are contingent on successful completion of all required background checks. All new hires will be required to submit proof of current COVID-19 vaccination (including booster) or receive an approved medical or religious exemption from the university.

Diversity Statement:
    We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives. We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community. We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world.

Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. To learn more please visit:

The University of Puget Sound is an equal opportunity employer.

How to Apply
For complete job description and application instructions, visit:

About Puget Sound
Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nation’s most prestigious academic honorary society. Visit "About Puget Sound" ( to learn more about the college.

As a strategic goal and through our core values, University of Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. EOE/AA


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