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Coordinator of Community Standards

Employer
California State University, Monterey Bay
Location
California, United States
Salary
Salary Not specified
Date posted
Apr 6, 2022

View more

Position Type
Administrative, Student Affairs, Residence Life
Employment Level
Administrative
Employment Type
Full Time


Coordinator of Community Standards

Classification: Grade 5
Department Name: Residential Life
Job Number: FP2022-791
Status: Open Until FilledOpen Until Filled
Priority Screening Date: 04/14/2022
Recruitment Status: Open Until Filled

Position Description:
Coordinator of Community StandardsStudent Housing and Residential Life
The University Corporation at Monterey Bay is a non-profit institution that is related and affiliated to the California State University Monterey Bay. The Corporation is a nonprofit 501©(3) public benefit corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State population. The Corporation is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

California State University, Monterey Bay is distinctive in serving the diverse people of California, especially the working class and historically underserved communities. The identity of the University is framed by substantive commitment to a multilingual, multicultural, intellectual community which enables students, faculty and staff to cross institutional boundaries for innovative instruction, broadly defined scholarly and creative activity, and coordinated community services.

The University Corporation at Monterey Bay is an equal opportunity employer and is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

SUMMARY:Under the general supervision of the Associate Director of Residential Life, the Coordinator of Community Standards (CCS) will promote student success and accountability by bringing resolution to potential violations of California State University, Monterey Bay (CSUMB) student conduct policies and Student Housing and Residential Life (SHRL) community standards. The CCS promotes education of residential students on community standards, enforces University policies within residential communities, and develops appropriate sanctions to encourage transformative experiences. The CCS assists with daily operations and actively participates in outreach activities, programming, and staff/student training in collaboration with Residential Life team members. In addition, the CCS aids with the coordination of the department's software applications, including the community standards database, Maxient, and website updates for community standards.ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
Community Standards Adjudicator:
  • Serves as the primary residential student community standards adjudicator for potential violations of any residential community standards and/or other campus policy violations occurring in and in close proximity to student housing.
  • Reviews all incident reports (IRs), routes appropriately, and facilitates timely and appropriate resolution of community standards issues.
  • Reviews, investigates, and adjudicates potential violations of community standards and other campus policies with consultation from the University Student Conduct Administrator, Assistant Directors of Residential Life and/or Associate Director of Residential Life when needed.
  • Serves as a member of the Residential Life (RL) team, attending Residential Life weekly meetings, training, etc., when appropriate.
  • Maintains upkeep and destruction of residential community standards files on all cases per Clery guidelines.
  • Imposes and tracks sanctions and follow-up actions, and prepares community standards reports related to violation statistics.
  • Understands and assists in training department members on Federal, State, and local laws, the University Student Code of Conduct, and SHRL community standards, and general policies and procedures applicable in residential community living. The CCS is responsible for interpreting and explaining University and SHRL philosophies, policies, standards, expectations, regulations, and the developmental/educational goals of the conduct process to students, staff, residents, parents/guardians, and members of the campus community when necessary.
  • Provides recommendations on community standards process management utilizing best practices and research within the field.
  • Provides all relevant information, mentorship, and assistance to students, both respondents and complainants, in connection with confidential community standards cases.
  • Fosters positive working relationships and collaborates, as appropriate, with SHRL staff, the University Police Department (UPD), the University Student Conduct Administrator, Dean of Students office, Personal Growth & Counseling Center, Title IX office, Student Disability Resources, Clery office, and other faculty and staff in addressing alleged student community standards violations.
  • Consults and coordinates as necessary with administrators, parents, and other University departments to maximize student learning and development, community safety, and retention.
  • Confronts University and SHRL policy and community standards violations when observed, as well as assisting Resident Advisors (RAs)/Student Assistants (SAs)/Residential Life Coordinators (RLCs) with the resolution of difficult confrontation situations.
  • Makes referrals for students to other departments as appropriate.




Data Reporting and Analysis:
  • Meets regularly with UPD alongside the Assistant Director of Residential Life for Care and Support to collect necessary information from UPD case reports into the case.
  • Serves as a designated SHRL administrator for the conduct database, Maxient. This includes, but is not limited to database operation and management, monitoring and maintaining records, running various types of reports as necessary, and maintaining/updating all training materials and presentations.
  • Assists the Associate Director of Residential Life in collection and reporting of data in response to legislative mandates and other reporting requirements, including but not limited to, Drug Free Schools and Communities Act, Clery Act, CSU Chancellor's Office, and other agency requests.
  • Assists in coordinating assessment and evaluation processes and overall management of the community standards system.
  • Periodically conducts surveys and/or focus groups and/or individual interviews to assist in determining departmental goals and objectives related to the community standards process.
  • Responds to daily requests for information and assistance from SHRL staff, residents, and campus partners.
  • Performs analytics and prepares regular reports (i.e., suggestions for fall programming surrounding alcohol use, number of alcohol cases post fall programs, End of Semester Reports, etc.) to provide feedback to University partners about type, frequency, and response to violations of SHRL community standards on a regular basis.

Training and Education:
  • Leads community standards training for Residence Life professionals, other SHRL team members, campus faculty/staff, and RAs in consultation with the Associate Director of Residential Life, Assistant Director of Residential Life for Training and Development, and University Student Conduct Administrator.
  • Provides training to professional and paraprofessional staff on Maxient conduct database use and management.
  • Develops and updates community standards material which includes, but is not limited to the following: Community Standards Residential Handbook, roommate mediation worksheets, health and safety inspection documents, policy documents, conflict resolution tips, rights and responsibility information, visitation communication, pet policy enforcement, emergency response, etc.
  • Supports Residential Life student development goals through creating and assessing community standard sanctions.
  • Develops and presents education and training regarding community standards across campus as assigned by the supervisor.
  • Consults, guides, and mentors RLCs to develop low level sanctions balanced between educational and restorative actions.
  • Assists department efforts with passive programming resources including online resources, brochures, and newspaper articles to encourage community standards education and ongoing training. Promotes, coordinates, and presents student/student organization outreach programs that encourages community development and enhances appreciation for responsible decisions and engaged citizenship.

ADDITIONAL RESPONSIBILITIES: The Coordinator of Community Standards may be responsible for the coordination of one or more facets of SHRL, in addition to day-to-day responsibilities. These additional responsibilities are designed to identify and meet students' needs while addressing the department-wide goals and objectives. Additional duties and responsibilities will be evaluated annually and may yield new or additional responsibilities based on the needs of the department. Serves on University committees, task forces, and work groups as assigned. Performs other duties as assigned.

Knowledge, Skills and Abilities:
Successful candidates will possess experience investigating and adjudicating student community standards/conduct situations in a thorough, professional, objective, and respectful manner; exceptional analytical skills to discern information relevant to the investigation and resolution of allegations of student misconduct; high degree of personal/professional integrity, respect for privacy and confidentiality, a sense of ethics and a commitment to educating students; skills in conflict resolution, mediation, and problem solving to resolve complex situations excellent written and verbal communication skills, including the ability to compose letters, memos, reports, and other written communication material for a variety of audiences (must use correct grammar, spelling, punctuation, composition, text editing, and proofreading skills); a working knowledge of student development theory, group dynamics, and current issues and trends in higher education; an understanding of student development, staff development, leadership development, and multicultural issues; demonstrated skills in working with individuals and groups with a wide array of identities and life experiences, including gender, disability, race/ethnicity, class, sexuality, culture, religion, etc.; ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; ability to make decisions and carry through actions having implications with regard to departmental and university-wide goals; solid administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, Outlook, and Access); the ability to establish and maintain cooperative working relationships with students, faculty, CSU administrators, student organizations, private and public agencies and others; the ability to rapidly acquire a general knowledge of the overall operation and functions of the Student Housing & Residential Life department.

Minimum Qualifications:
Education and Experience:Master’s degree in College Student Personnel, Higher Education Administration, Counseling, Sociology, or related field. Two years of experience in community standards or student conduct administration in a college setting.

Specialized Skills:


Preferred Qualifications:
Additional experience as live-in or live-on housing/residence life staff; demonstrated supervisory and leadership experience; experience advising student groups; demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence; experience working with a multicultural population; familiarity performing community service learning; and demonstrated technical literacy.

Highly Preferred: Experience working in community standards/conduct.

Special Conditions of Employment:
  • Must be available to work evenings and weekends when necessary.
  • Ability to complete and pass training in Defensive Driving. Must continue to meet the established driving standards as a condition of employment.



The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current University Corporation employees who apply for the position.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. All employees must be eligible for employment in the U.S. This position is required to maintain confidentiality as outlined in the Department of Education’s Family Educational Rights and Privacy Act (FERPA) and California’s Educational Code Chapter 13 regarding sensitive student issues.
Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.
All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.
University Corporation at Monterey Bay positions are “at-will” employment.
The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community.
All CSUMB/University Corporation employees must be fully vaccinated, including booster (when eligible), against COVID-19, unless they are exempt from this requirement because an exemption has been granted based on a medical contraindication or sincerely held religious beliefs. Fully vaccinated means that an individual has received all recommended doses of a COVID-19 vaccine that has received Emergency Use Authorization or full approval from the U.S. Food and Drug Administration (FDA) and that it has been at least two weeks since the final recommended dose. All students, faculty, and staff who have not been vaccinated and received a booster must test weekly beginning February 4, 2022.
See: The California State University COVID-19 Vaccination Policy
Questions can be sent to: hr_corporation@csumb.edu.

Compensation and Benefits:
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. Classification: Grade 5. The hourly hiring range for this position is $24-$30/hr. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act. The Corporation offers a rich benefits package that constitutes a major portion of total compensation. Benefits include medical, dental, vision, and life insurance benefits, contributory retirement plan, TSA (403b), 13 paid holidays per year, and other benefits.
The University Corporation at Monterey Bay also provides access to affordable campus housing: https://www.schoonoverparkapartments.com/
Although CSUMB is located in a high-cost housing area, Schoonover Park rental homes are affordably priced. Monthly rent rates include cable television, garbage service, and sewer. Convenient floorplans, attractive interior appointments, and numerous community amenities make Schoonover Park Rental Homes an exceptional value. Schoonover Park is near the main campus, yet a tranquil world away. The community lies nestled in the secluded beauty of rolling coastal hills three miles east of campus. Living in one of the most desirable areas of California, you will enjoy the natural splendor and cultural abundance of the Monterey Peninsula. Quality of life begins with your home in Schoonover Park and extends through every aspect of your California coastal lifestyle.

How to Apply:
To apply, visit https://csumb.peopleadmin.com/postings/6800

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

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