CAPS Case Manager

California State University- Channel Islands
California, United States
Salary Not Specified
Posted Date
Apr 5, 2022

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Position Type
Faculty Positions, Professional Fields, Social Work & Human Services, Administrative, Student Affairs, Counseling, Disabled Student Services, Health Services, Other Student Affairs
Employment Type
Full Time

Program: Counseling & Psychological Services (CAPS)
Rank: n/a
Title: CAPS Case Manager

About the University:

California State University Channel Islands (CSUCI) opened in 2002 as the newest campus in the California State University system. Since that time, the University has grown and developed into one of the premier public universities, not only in the California State University system, but also in the nation. Indeed, U.S. News & World Report listed CSUCI as 20th among “Top Public Schools” in its 2021 edition of Best Colleges Rankings. In 2020, CollegeNET also ranked CSUCI 20th out of over 1,449 schools in its “Social Mobility Index,” and Money Magazine rated CSUCI as the 15th “Most Transformative College” in the nation.

CSUCI is a public comprehensive university that engages students in critical inquiry and is dedicated to educating leaders for a global society. The University is located in Ventura County and is home to more than 6,900 undergraduate and 239 graduate students. Approximately 55% of CSUCI’s students are Pell Grant eligible, and approximately 62% are first-generation college students. CSUCI is also proud to be designated as a Hispanic-Serving Institution (HSI), with 55% of its undergraduate students self-identifying as Latinx, 25% as White, 6% as Asian/Asian American, 4% as multiracial, and 2% as Black/African American. In 2019, CSUCI was awarded Excelencia in Education’s inaugural “Seal of Excelencia” for its facilitation of Latinx student success.

CSUCI is committed to diversifying its faculty in order to address students’ ever-changing needs in the 21st century. The University is also taking steps to confront racism and to advocate for social justice. To this end, CSUCI encourages applicants to apply who are motivated to serve and contribute to the university’s tenure-track body, which self-identifies as 62% White, 21% Latinx, 9% Asian/Asian American, and 2% Black/African American.

Diversity Statement:

CSUCI is committed to recruiting individuals who are dedicated to furthering inclusive excellence in our campus community. We seek to enhance our diverse University population by welcoming people from all backgrounds, and by working to sustain an environment where colleagues can not only work and learn, but also create and thrive.

CSUCI Mission Statement:

Placing students at the center of the educational experience, California State University Channel Islands provides undergraduate and graduate education that facilitates learning within and across disciplines through integrative approaches, emphasizes experiential and service learning, and graduates students with multicultural and international perspectives.

CSUCI’s Commitment to You :

CSUCI is committed to helping newly hired faculty develop a sense of belonging in a collaborative and supportive community dedicated to providing resources and opportunities for establishing and sustaining a research agenda and engaging in continuous improvement in equitable teaching and learning.

About the Program:

Counseling and Psychological Services (CAPS), a department within the Division of Student Affairs (DSA), operates from a community systems approach in providing short-term psychological counseling, outreach/ prevention, and consultative services to the University community. A developmental perspective provides the cornerstone for our work with students, faculty and staff. Services are provided in a safe and supportive environment that celebrates all forms of diversity and polyculturalism.

The CAPS purpose is tied directly to the mission of both that of the DSA and the educational mission of the University. By helping students learn skills to improve their overall mental health, academic performance, and quality of life, we hope to enhance the likelihood they will succeed at CSU Channel Islands (CI).

We accomplish our purpose by practicing our knowledge of the science of human behavior as we make biopsychosocial interventions, teach, mentor, and consult with our students, faculty, staff, and other contributors to student success. The biopsychosocial model is a general model or approach stating that biological, psychological (which entails thoughts, emotions, and behaviors), and social (socio-economical, socio-environmental, and cultural) factors, all play a significant role in human functioning in the context of disease or illness. We further accomplish our purpose by evaluating the effectiveness of our services as it relates to student success.

About the Position:

Assists students in accessing campus and community resources and coordinates behavioral health services for students along with Counseling & Psychological Services (CAPS) clinicians. May also provide urgent clinical back-up during high impact times.

Minimum Degree Requirements:
  • Master’s degree in clinical or counseling Psychology or applied (clinical) Social Work, or a closely related field
  • Current California licensure or license-eligible within six months of date of hire in one of the following: Licensed Clinical Social Worker (LCSW), Licensed Professional Clinical Counselor (LPCC), or Marriage and Family Therapist (MFT)
  • Ability to be successfully credentialed by verification of training, experience, and licensure status
Required Qualifications :
  • At least one year of professional experience in a case management position required
  • Excellent ability to work as a member of a collaborative, multidisciplinary team
  • Ability to demonstrate awareness of the cultural diversity of the University community, and establish and maintain cooperative and effective relations with University employees, students, and the public
  • Strong crisis management and intervention skills with a broad range of presenting concerns
  • Training and clinical experience using a brief therapy model
  • Training and experience in individual and group psychotherapy, brief therapy modalities, and crisis intervention
  • Demonstrated experience or expertise working with multi-cultural populations, including Latino/Latina, Asian, African American, International, LGBTQ, and students from other underrepresented populations
  • Applicants should demonstrate the commitment to effectively work with and engage a diverse student population and evidence of how they would successfully mentor minoritized students with special focus on Latinx, Black/African American, American Indian, and Asian/Asian American/Pacific Islander students.
Preferred Qualifications :
  • Clinical experience in a college setting and Experience in developing and providing outreach and education services to meet the mental health needs of college institutions
  • Interest and demonstrated expertise in one of more concerns commonly presented by students is desirable, including therapy with survivors of interpersonal violence, substance abuse, and eating disorders
  • Experience using (or ability to quickly learn how to use) electronic medical records (EMR)
  • Service in U.S. military
  • Bilingual (Spanish)

Facilitates, coordinates, tracks, and documents referrals to campus and community services. Coordinates on- and off- campus care and communication amongst stakeholders providing integrated behavioral health services. Maintains an accessible database of current community resources and referral processes. Serves as a liaison between CAPS and community providers/facilities. Assists with facilitating students' acquisition of appropriate health insurance and students' optimal use of these plans to access mental health care services in the community. Prepares and maintains concise case records, reports, and other documentation in Titanium (EHR). Provides case management support services for students on the CAPS wait list. Coordinates services for students with severe and/or chronic conditions. Liaises with psychiatric hospitalizations that involve clients under the care of CAPS, including aiding in the transition back to campus (and assisting with referrals) post-hospitalization. May assist with post-hospitalization case management of non-CAPS clients. Collaborates with CAPS and Student Health teams, including aiding staff in finding appropriate resources and referrals for clients as needed. Works closely with the CARE Team to provide referrals and information as needed. Provides data and reports as requested. Creates and documents procedures for case manager role within CAPS. Creates and maintains documented business procedures for coordinated care. Serves on Division and University committees as assigned. At the direction of the CAPS Director, may provide triage/crisis interventions services including clinical assessment and recommendations such as referring to community or CAPS clinicians for ongoing counseling. Performs additional related duties as assigned.

Application Deadline:

Screening of applications will begin April 22, 2022. Priority will be given to applicants who meet the screening deadline; however, the position will remain open until filled.

Applicants must submit the following materials:
  • Cover Letter
  • CV/Resume

In later phases of the search process, applicants may be requested to provide verification of terminal degrees, licenses, and certificates.

Pay, Benefits & Work Schedule:

Hiring range: $5,534 to $5,950 per month. Salary is commensurate with knowledge, skills, and experience. The University offers excellent benefits.

General Information:

Evidence of degree(s) required at time of hire.

At time of appointment, the successful candidate, if not a U.S. citizen, must have authorization from the Bureau of Citizenship and Immigration Services to work in the United States.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 , revised July 21, 2017, as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

CSUCI is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096 .

Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Faculty Affairs at .

Advertised: April 05, 2022 (9:00 AM) Pacific Daylight Time
Applications close:

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