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Operations, Systems, & Peer Tutoring Coordinator

Employer
Curry College
Location
Massachusetts, United States
Salary
Salary Not specified
Posted Date
Apr 5, 2022

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Administrative
Employment Type
Full Time
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About Curry College:

Founded in 1879, Curry College is a private, four-year, liberal arts-based institution in Milton Massachusetts. In addition to the main campus, classes for adult learners are also offered at our campus at Cordage Park in historic Plymouth. Curry College is accredited by the New England Commission of Higher Education (NECHE). Curry College offers 22 undergraduate majors, over 60 minors and concentrations, as well as five graduate programs.

The Curry College mission is to educate and graduate students prepared to engage in successful careers and active citizenship with a global perspective. We are an inclusive community of diverse learners and educators, committed to continuing our legacy of developing effective communicators with reflective and critical thinking skills. We mentor and empower our students, building meaningful relationships that inspire them to achieve their ambitions.

Curry College provides rigorous and relevant academic programs to undergraduate and graduate students, and our rich blend of liberal arts and career-directed programs is enhanced by practical field experiences and co-curricular activities. Learning at Curry extends beyond the classroom and is embedded in all that we do.

Diversity and a culture of equity and inclusion among students, faculty, and staff are crucial to the mission statement of Curry College.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, sex identity or expression, national origin, age, disability, veteran status, or any other basis protected by applicable state and federal law, including Title IX.

 

Job Description:

The Operations, Systems, & Peer Tutoring Coordinator in the Office of Advising & Academic Success coordinates the day to day operations related to the work of the Advising & Academic Success office and assists in organizing the logistics related to student scheduling, faculty advising materials, and advising and academic success programming.  Additionally, the Operations, Systems, & Peer Tutoring Coordinator has primary responsibility for the peer advising and tutoring operations of the College, including peer tutoring and the TutorMe 24/7 on demand tutoring service.  Working closely with the Director of Advising & Academic Success, the Coordinator responds to routine student, faculty, staff, and family questions and concerns related to advising, scheduling, and programming and makes referrals to other staff members in the office for additional follow up and intervention, coordinates materials for course selection and orientation sessions, and oversees the logistical operations of the office.

Essential Functions:

1. Operational Management:

  • Prepares and distributes materials for academic advisors related to new student orientation, new advisees, wish list week, course registration, and academic standing;
  • Serves as the first line of contact for students, families, and visitors to the Office of Advising & Academic Success;
  • Ensures the daily smooth running of the office, including processing incoming office email messages and phone calls, scheduling appointments, and mail distribution;
  • Supervises student workers including office workers, peer advisors, and peer tutors and all related processes;
  • Maintains communication with offices across campus as students enter and leave the College and as needed to ensure smooth office operations;
  • Assists with room reservations and other logistics related to Office of Advising & Academic Success programming;
  • Monitors the budget for the Office of Advising and Academic Success and assists staff members in the office with requisitions;
  • Orders supplies for the office;
  • Maintains social media posts for the Office of Advising & Academic Success.

2. Student Records:

  • Prepares advising materials for all new students - both first time first-year and transfers;
  • Updates and prepares advising materials for readmits, leave of absence students, PAL students moving on to new advisors, and students dismissed from Nursing;
  • Daily updating of reports and databases to reflect most recent student and advisor information;
  • Enters student schedules for those unable to attend an orientation session and for those wanting changes during winter and summer break.

3. New Student Orientation:

  • Updates and prepares all materials for faculty training sessions, including updating portal resources and sending certificates of attendance to faculty advisors;
  • Coordinates room reservations, equipment needs, including IT, and food for advising during orientation and Advising Council meetings as needed;
  • Obtains, prints, organizes, and files all materials related to math and writing assessments;
  • Oversees organization of all advising materials related to orientation - advising materials, master lists of students and advisors & PINs, room assignments, signage, and supplies;
  • Oversees logistical operations following each orientation --- completed student registrations, timesheet submission by faculty, data entry, resolving residual concerns and issues, and confirming advisors have entered Notes into Advising Profile.

4. Advising and Academic Success Programming:

  • Assists in the preparation of materials for New Advisor Trainings;
  • Assists in the preparation of materials and logistics of Academic Success programming;
  • Prepares materials for the Curry Launch course visits;
  • Coordinates rooms and refreshments for programs put on by the Office of Advising & Academic Success.

5. Direct Service to Students and Families:

  • Responds to routine student and family questions regarding course registration, add/drop procedures, section availability, grade/pass/fail, course withdrawals and other issues related to advising, academic success, registration, and college policies;
  • Notifies students of advising assignments;
  • Assists students with changes of majors or advisors;
  • Refers students and families to other staff in the office for additional follow up and intervention;
  • Assists students with scheduling appointments with members of the Office of Advising & Academic Success.

6. Peer Advising Program:

  • Hires, trains, and evaluates the Peer Advising students;
  • Works with the Director and Associate Director of Advising & Academic Success, to develop the schedule and events for the peer advising program.

7. Tutoring Program:

  • Serves as the primary contact for TutorMe and the Tutor Matching Service platforms used for peer and professional tutoring at the College;
  • Works with faculty to recruit students to serve as tutors for each academic year with particular attention on high need courses and courses with high D/F/W rates;
  • Using mid-term and final grade reports, identify courses each semester where students are at risk and develop communications to students and faculty on the tutors available;
  • Train all peer tutors on the platform and expectations for tutoring;
  • Check in with peer tutors and those receiving tutoring to assess effectiveness of the sessions;
  • Prepare reports at the end of the semester of tutoring use and needs based on peer tutoring and the TutorMe platforms;
  • Verify tutoring logs and timecards for peer tutors;
  • Ensure peer tutors are set up with HR and payroll for their positions;
  • Publicize the peer tutoring and TutorMe programs to college constituencies.

 

Requirements:

Minimum Qualifications:

  • Bachelor's degree; 3-5 years of experience in an Academic Advising and Academic Success environment including student advising, program administration and assessment.
  • Knowledge of best practices and current trends in Academic Advising & Student Success.
  • At least 2 years of supervisory experience with a tutoring program.

Preferred Qualifications:

  • Banner experience.

 

Additional Information:

Committed to attracting and retaining a diverse staff, Curry College will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

At the College's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfaction of the College, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

Employment in this position is contingent upon the successful completion of all required pre-employment background checks.

Inquiries about the application of Title IX can be directed to the College's Title IX Coordinator, Rachel King at Rachel.king@curry.edu, (617) 979-3516, or King Academic Administration Building, 55 Atherton St, or US Department of Education, Office of Civil Rights ("OCR") - Boston Office, 5 Post Office Square, 8th Floor, Boston, MA 02109-3921, (617) 289-0111.

 

Application Instructions:

Please apply online at https://www.curry.edu/about-us/community-resources/employment/job-opportunities for consideration. Interested applicants must submit the following:

  • a cover letter;
  • a resume; and;
  • a list of three professional references, one of which must be a former or current supervisor, including complete contact information and professional titles.

 


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