Student Affairs Information Technology System Administrator 1 or 2

Student Affairs Information Technology Systems Administrator 1 or 2

Search #: 496190
Work type: Full-time
Location: Storrs Campus
Categories: Information Technology

JOB SUMMARY  

Reporting to the Associate Director of Infrastructure and Technology, the Systems Administrator 1 or 2 provides technical expertise in support of the efficient, effective, and reliable operation of the University's Division of Student Affairs information technology systems and services. Dependent upon the incumbent’s experience and level of technical skill determined by the University, the position will be filled at either the Systems Administrator 1 level or the more advanced Systems Administrator 2 level. 

The Division of Student Affairs is committed to diversity, equity and inclusion; competence in working with culturally and ethnically diverse populations; and awareness of how issues of difference, power, and privilege manifest in higher education environments.  The ideal candidate promotes equity and inclusion by demonstrating and supporting an understanding, sensitivity, and appreciation for social justice, cultural humility, and inclusiveness.  

DUTIES AND RESPONSIBILITIES

• Assists with or leads the design, installation, configuration, and support systems and services with web, application, database and various infrastructure and server components to ensure the security and dependability of the domain environment.
• Assists with or leads the design, installation, configuration, and support of the application development environment.
• Assists with or manages Student Affairs workstations and related servers and services to ensure the security and dependability of the workstation environment.
• Collaborates with other information technology staff, administrators, and key end-users to assess the information technology needs of the Division of Student Affairs and with other information technology staff to create a functional, reliable, and easy to use environment for systems and enterprise applications.
• Communicates effectively with end-users, vendors, management, and technical personnel in evaluating, purchasing, and planning for installing software and hardware products.
• Diagnoses and resolves issues with software, hardware, operating systems, commercial, open-source and custom products, and complex integrations.
• Assists with determining appropriate security and stability patches, tests patches in an environment parallel to the production environment, and installs patches in the production environment.
• Creates, edits, and supports documenting system architecture, monitoring procedures, policies, routine maintenance procedures, end-user technical documentation, plans and processes for SAIT services, equipment, and projects.
• Writes scripts and procedures to assist with managing system resources including scripts relating to automation, desktop, and server management.
• Monitors server, infrastructure, and workstation logs and takes appropriate action to correct system anomalies, instability, and errors.
• Assists with or implements and plans standard to complex technical tasks and projects with minimal assistance and writes summaries of technical project work, provides status updates and feedback.
• Assesses and implements the required level of business continuity and systems redundancy planning.
• May be responsible for training SAIT student employees to independently troubleshoot and provide quick resolutions for users. Manages and assigns routine technical work to SAIT student employees. 
• Implements and monitors security and appropriate use policies for the Division’s systems.
• Supports the confidentiality, integrity, and availability of university information as part of the overall University Information Security Program.
• Perform related duties as required.

MINIMUM QUALIFICATIONS

• Bachelor’s degree and two years of related experience; or an associate's degree and four years of experience; or six years of related experience. The Systems Administrator 2 requires a Bachelor’s degree and two years of related experience; or an associate's degree and six years of experience; or eight years of related experience.
• Demonstrated technical and progressively responsible technical experience that demonstrates a good working knowledge and understanding of enterprise-wide hardware and software. The Systems Administrator 2 requires demonstrated advanced technical skills that demonstrates a good working knowledge and understanding of designing, maintaining, and supporting enterprise-wide hardware and software.
• Experienced in providing phone, email, and onsite IT support to users.
• Demonstrated interpersonal skills necessary for effective work relationships.
• Articulated commitment to, demonstrated understanding of and/or experience working with diverse populations.
• Experience working with Microsoft Active Directory and Group Policy Management.
• Experience with Desktop and Server OS administration such as Windows or Linux.
• Experience with infrastructure virtualization management technologies such as VMWare, Hyper-V, Nutanix, and other solutions.
• Experience with backup and recovery services such as Veeam, Actifio, or CommVault.
• Excellent verbal and written communication skills for technical and non-technical audiences.
• Ability to work independently with minimal supervision.

PREFERRED QUALIFICATIONS

• Experience with device management administration such as Microsoft Endpoint Configuration Manager (SCCM), Intune, JAMF Airwatch, or Ansible.
• Experience with desktop computer virtualization and/or terminal services such as Microsoft RDS or Citrix.
• Experience with database administration, configuration, and management such as SQL, MySQL, or Oracle.
• Experience with scripting languages such as Python or PowerShell.
• Experience with CI/CD pipeline and containerization technologies such as Docker, OpenShift or Kubernetes.
• Source Control using tools such as Git or Bitbucket to version control scripts.

APPOINTMENT TERMS

This is a full-time, permanent position. The position may require occasional off-hours and/or off-location travel to regional campuses. The salary range for this position is $60,000 - $90,000.  The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit:  https://hr.uconn.edu/employee-benefits-overview/.

TERMS AND CONDITIONS OF EMPLOYMENT

Employment at the University of Connecticut is contingent upon the successful candidate’s compliance with the University’s Mandatory Workforce COVID-19 Vaccination Policy.  This Policy states that all workforce members are required to have or obtain a Covid-19 vaccination as a term and condition of employment at UConn, unless an exemption or deferral has been approved. 

Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.

TO APPLY

Please apply online at https://hr.uconn.edu/jobs, Staff Positions, Search #496190 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on April 22, 2022. 

All employees are subject to adherence to the State Code of Ethics which may be found at http://www.ct.gov/ethics/site/default.asp.

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

Advertised: Mar 31 2022 Eastern Daylight Time
Applications close: Apr 22 2022 Eastern Daylight Time