Director of Student Health Center

Official Title: Medical Services Director Business Title: Director of Student Health Center Employment Class: Limited FTE: 1.0 Compensation: $110,000 - $115,000 FLSA Status: Exempt Terms of Employment: 12-month, annual, limited appointment Position Summary:

Leads and directs all medical programs and services and shares broad management responsibility in the division. Supervises staff and oversees risk management, quality improvement programs, and accreditation for medical services. Develops systems of care which foster continuity of patient care, optimal outcomes for patient health, and a successful health care team environment while supporting the missions of the division.

UW Oshkosh provides a competitive benefits package for all benefit-eligible positions. Click here for more details.

Responsibilities

30% - Administration

a. Develops process for ongoing review of the mission and vision of the SHC, ensuring annual planning, goal setting and preparation of annual report.

b. Develops and monitors the annual budget, ensuring adequate funding for the provision of a full range of primary care services for students.

c. Develops and monitors insurance billing and collection practices, when applicable.

d. Develops and implements SHC clinical and administrative policies, procedures and protocols to facilitate efficient, effective and quality clinical care and operations.

e. Ensures the facility, equipment, supplies, and pharmaceuticals are adequate to meet the needs of the daily operation of the SHC.

f. Ensures services provided meet the needs of a diverse student body, utilizing input and feedback from student assessment.

g. Ensures the provision of health outreach programs that address the health care needs of the student body.

h. Serves as chair for the Executive Committee.

i. Ensures students are aware of the services of the Student Health Center via various campus presentations, outreach and website.

j. Monitors the public health of the university community and works collaboratively with the local Public Health Department to control the spread of communicable disease.

k. Directs strategic planning initiatives and establishes objectives for medical services to ensure appropriate use of financial, administrative, and staffing resources in alignment with the strategic plan.

l. Supports the development, measurement, and achievement of performance standards for quality, service, efficiency, and effectiveness for all programs and services.

30% - Supervision

a. Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

b. Maintains an adequate staffing pattern to meet student needs effectively and efficiently.

c. Ensures all professional staff maintain proper credentials.

10% - Provide Clinical Care

a. Maintain skills, license, and knowledge as a clinical provider.

b. Provides direct primary health care services to students, including medical and psychosocial evaluation, treatment and outside referrals when appropriate.

c. Serves as a clinical resource to providers throughout the division.

d. Maintains clinical credentials and skills to function as a MD, DO or NP certified in family, pediatric or adult practice.

e. Cross trained for lab duties to include CLIA waived tests and phlebotomy.

f. Evaluates and responds to patient concerns and complaints.

10% - Health Information and Informatics

a. Responsible for maintaining a secure, efficient system of health information for individual patients.

b. Directs the deployment of a clinical information system and other information technology resources within medical services.

c. Responsible for the ongoing development of a fully electronic health record to include clinical, laboratory and pharmacy records.

d. Maintains a safe, secure health care environment, through appropriate infection control measures in compliance with Blood Borne Pathogen Standards.

15% - Quality

a. Ensures the SHC meets American College Health Association (ACHA) standards and Accreditation Association for Ambulatory Health Care (AAAHC) accreditation standards.

b. Develops and implements a quality improvement program that addresses clinical, administrative, cost-of-care and patient outcomes.

c. Plans and implements quality improvement activities, to include studies utilizing the quality improvement process evaluating clinical care, administrative processes, patient outcomes and cost of care issues.

d. Ensures an ongoing process for peer review.

e. Ensures staff maintain appropriate professional development activities, planning in-service meetings case reviews.

f. Is responsible for coordinating all clinical risk management activities including:

i. Identification of trends in clinical practice that may result in problems, concerns, or litigation.

ii. Implementation of measures to resolve problems or concerns.

iii. Re-evaluate problems or concerns to determine if corrective measures have sustained improvement.

g. Ensures patient rights are established and adhered to and satisfaction is evaluated annually.

h. Ensures lab compliance with CLIA regulations.

i. Ensures that the SHC pharmaceutical dispensary is managed in compliance with federal and state pharmacy regulations.

j. Ensures that clinical and facility emergency drills are conducted in compliance with AAAHC recommendations.

k. Conducts and maintains appropriate benchmarking studies.

l. Ensures annual evaluation of patient satisfaction.

m. Assures compliance with standards and requirements of accrediting organizations and governmental compliance.

5% - Other duties as assigned

Qualifications Required:

a. Demonstrated commitment to diversity and social justice.

b. MSN or DNP with Board Certification in Family or Adult Nurse Practitioner with valid WI RN, APNP licenses and DEA registration.

c. At least five years of experience as a clinician.

Preferred:

Management experience in a health care organization.

b. Experience in a student health care setting.

c. Experience in supervising healthcare staff.

d. Knowledge of local, state, and federal regulations including HIPPA and FERPA.

e. Experience with navigating the re-accreditation process with AAAHC or other similar accrediting body.

f. Experience with healthcare technology such as an electronic medical records database.

To Apply:

Applicants must submit the following documents using the online application:

Cover letter, resume, and contact information for three references.

For questions regarding your application and additional options to apply, contact Human Resources at recruitment@uwosh.edu or 920-424-1166.

Application Deadline:

TO ENSURE CONSIDERATION: Applications received by April 17, 2022 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

If you have questions regarding this recruitment, or if you are not able to complete the application online due to a disability or system problem, please contact the Office of Human Resources.

Legal Notices:

AA/EO Statement
The University of Wisconsin Oshkosh (UWO) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. We strongly encourage women, minorities, people with disabilities and veterans to apply. UWO, in compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity/expression, disability, or protected veteran status.

DEI Statement
Diversity drives innovation, creativity, and progress. At the University of Wisconsin Oshkosh, the culture, identities, life experiences, unique abilities, and talents of every individual contribute to the foundation of our success. Creating and maintaining an inclusive and equitable environment is of paramount importance to us. This pursuit prepares all of us to be global citizens who will contribute to the betterment of the world. We are committed to a university culture that provides everyone with the opportunity to thrive.

Reasonable Accommodations
UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact afaction@uwosh.edu or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

Work Authorization
The University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Annual Security and Fire Safety Report (Clery Act)
For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/ , or call UWO Police Department, at (920) 424-1212 for a paper copy.