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Associate Director for Union Operations (PRN29895B)

University of Utah
Utah, United States
$68,000.00 - $75,000.00
Posted Date
Apr 1, 2022

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Position Type
Executive, Executive Directors
Employment Level
Employment Type
Full Time
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Located in Salt Lake City, the University of Utah is a public, 4-year institution committed to providing an exceptional academic and co-curricular experience for students and the University community. The “U” is a PAC -12 institution with over 33,000 students. The A. Ray Olpin Union is the community center of campus that complements the academic mission of the University. The Union cultivates an environment that serves students by providing social, cultural, leadership, and co-curricular opportunities. The Union values diversity and promotes a safe and welcoming atmosphere where students are inspired to realize their potential.
The Union and the University of Utah value interactions among individuals with varying traditions, cultures, identities, expressions, orientation, religious beliefs, economic backgrounds, and racial/ethnic origins. We strongly encourage applications from candidates who will share and explore this value with the team and with our residents.
Reporting to the Director of the Union, the Associate Director for Union Operations advances the services and business operations for the Student Union on campus and contributes to making all services successful. This position is part of the Student Affairs Division at the University of Utah.
An excellent benefits package is included (see for a full description of the benefits package):

  • 14.2% retirement matching
  • Paid parental leave (in addition to FMLA)
  • 13 paid holidays per year plus vacation accruals each month
  • Excellent health insurance options that are both affordable and allow for access to care through the University of Utah health system
  • Tuition benefits
  • Options for short-term and long-term disability insurance, life insurance, and HSA/FSA savings plans are available.

Two years of related experience is equivalent to one year of education.


Student Affairs is comprised of over 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. To that end, we aim to foster an environment that encourages employees to embrace innovative service delivery methods to best meet the needs of our students. As a result, students have the opportunity to participate in the creation of campus culture, collaboratively working alongside professional staff, student leaders, and academic partners.

Student Affairs is committed to the grounding of our programs, procedures, and policies in the tenets of anti-racism and inclusion. We recognize the continued importance of education and accountability that promote equity and social justice. Our expectation is that all employees are engaged in this work to create a welcoming environment that supports the success of both students and staff and ensures they have the opportunity to be fully incorporated into university life.

University of Utah Job ID# PRN29895B 00318 - University Union (Day Staff)

COMPENSATION:             68000 to 75000

WORK SCHEDULE:           Full Time. Monday – Friday 8:00 am – 5:00 pm


The Associate Director for the Union:

  • Serves as the Director in the absence of the Director as needed.
  • Establishes and achieves monetary goals for the Student Union operations including but not limited to; Services Desk, Union Recreation, Union Events and Scheduling Services, and Custodial Services.
  • Will be knowledgeable about Diversity, Equity, and Inclusion best practices as they relate to the mission of the department and university as a whole.
  • Conducts major assessment initiatives for the Student Union and its operations.
  • Directly supervises the employees who comprise the Events and Scheduling Department.
  • Advises and assists the Director in planning, directing and reporting program activity, and developing and implementing procedures for Union operations.
  • Remains competent and current through self-directed professional reading, professional contact with colleagues, attending professional conferences and other mediums that will continue professional development.
  • Coordinates among Student Union staff regarding facility hours and staffing. Interprets administration policies and makes recommendations for further advancement of the facility to the Director.
  • Oversees Marketing and Communications from a high-level perspective and assists the Assistant Director for Marketing with marketing vision.
  • Identify and provide access to continuing education and professional development opportunities to promote the continuous improvement of the professional competence and skills of all personnel.
  • Intentionally develop and maintain effective organizational culture, with focus on retention of staff, onboarding, and staff morale.
  • Utilize qualitative and quantitative measurement tools to inform facility enhancements and long-term capital planning to support the sustainability and operations of residential service areas.
  • Participates in ongoing Union development efforts.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. This description can be amended to match the candidate’s skills.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.


  • Bachelor’s degree in Business or Public Administration, a related area, or equivalency required (2 years of related work experience may be substituted for 1 year of education). Six years of progressively more responsible management experience; and demonstrated leadership, human relations and effective communication skills also required.
  • Master’s degree in a related area preferred.
  • Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Department Specific Requirements:

  • Master’s degree in a related area preferred.
  • A minimum of 6+ years of related and progressively more responsible or expansive work experience in a field with transferrable skills. The committee values diverse experience in fields in and out of Higher Education.
  • Demonstrated skills in the supervision of staff including: hiring, onboarding, training, providing ongoing performance feedback, delegation, and building a collaborative team environment.
  • Understanding of facility management practices.
  • Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Two years of related experience is equivalent to one year of education.


  • Experience managing a budget.
  • Two years of related experience is equivalent to one year of education.



The University of Utah is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), for further information or to request an accommodation. The University of Utah is committed to diversity in its workforce. Women and minorities are encouraged to apply.

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