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Transition & Engagement Specialist

Appalachian State University
North Carolina, United States
Salary Not Specified
Posted Date
Mar 30, 2022

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Position Type
Administrative, Business & Administrative Affairs, Community Relations & Institutional Outreach, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Position Title Transition & Engagement Specialist Position Number 025601 Department Office of Online & Transfer Services - 240400 Description of University
Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors. Minimum Qualifications
  • Bachelor's degree required.
  • Ability to collaborate and form relationships.
  • Ability to work independently.
  • Strong communication skills including verbal, written, and presentation.
  • Attention to detail and strong organization skills.
License/Certification Required
  • A valid driver's license is required.
Essential Duties and Responsibilities
In collaboration with the Associate Director of Transfer Transition and Engagement, the Transition & Engagement Specialist will:

  • Develop and implement programming out of Transfer Admissions & Engagement relevant to online and main campus transfer students' needs to be engaged and develop a sense of belonging.
  • Create a supportive and engaging environment through the Transfer Student Center in Mountain Laurel Hall. Ensure that the space is meeting the needs of our transfer students.
  • Manage the reservation of public rooms (ballrooms, meeting rooms, conference rooms) in Mountain Laurel Hall.
  • Create and monitor a virtual community for students in our App State Online programs.
  • Serve as the advisor for Omega Nu Lambda, the online student honor society. Identify qualified students for invitation, extend invitations and market the honor society, plan and oversee the induction ceremony, and work with student leaders to offer engagement events for members.
Transfer Student Mentors
  • Recruit, select, train, and supervise Transfer Student Mentors (TSM's).
  • Coordinate a training program to equip TSM's to perform the functions of their job.
  • Assign responsibilities to TSM's such as event engagement, call campaigns, student outreach, etc.
  • Match TSM's to students needing outreach through TSM Cares. Follow up with the TSM's on outcomes.
  • Maintain a schedule of events in which TSM's will be utilized to support transfer initiatives on campus.
  • Develop and implement an online student Transfer Student Mentor program to support our online students.
  • Communicate with new and current online transfer students through email newsletters, social media, Engage, and other mediums to ensure students are fully aware of university resources and events, Transfer Admissions & Engagement, and student success strategies.
  • Host a series of virtual events for online confirmed students each semester to assist with transitional needs like Keys to Excelling in Online Programs, Financial Aid, and Engagement.
  • Help plan and host transitional events to ensure that the transfer student experience meets the unique needs of transfer students, i.e., Transfer Pre-Orientation Program (T- POP ), Transfer Orientation and Welcome to App events.

  • Support Enrollment Management by working events like Open House, Commencement, etc.
  • Complete other duties as assigned.
This position requires considerable evening and weekend work during the fall and spring semesters.

Would be expected to drive a van during events so a valid driver's license is required. Suggested Salary Range 39,000 - 40,500 Physical Demands of Position
Typical physical demands of a professional position within a university. Special Instructions to Applicants
For a complete application, please apply and submit all below-required documents electronically through Appalachian State University's Job Board:
  • Cover letter
  • Resume
  • List of at least three references with contact information
AA/EEO Statement
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/ EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA /504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056 Diversity and Inclusion at Appalachian
We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community. Quick Link Posting Number 201500899P
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