Associate Vice Chancellor for Business Services

Associate Vice Chancellor for Business Services

The University of North Carolina at Charlotte is seeking applications for an Associate Vice Chancellor for Business Services. Business Services represents a key component of the Division of Business Affairs, managing auxiliary enterprises to meet the needs of UNC Charlotte’s increasing student population and the greater campus community. Business Services supports the University’s educational mission and enhances campus life through dining, parking and transportation, bookstore operations, and other services.

Minimum Qualifications: Bachelor degree in business administration or related field and eight to ten years of successful progressive experience managing and leading multifaceted campus auxiliaries or similar business environment. Strong multi-level supervisory experience with professional staff and business partner positions. Demonstrated ability to develop and manage budgets and oversee and allocate fiscal resources. Facility and project management experience with campus service operations or similar business environment. Significant experience and skills developing RFPs, negotiating and managing contracts, developing effective business relationships, and resolving conflicts. Experience and/or knowledge of managing retail operations. Excellent verbal and written communication skills; ability to listen, clearly communicate thoughts/directions/expectations, develop reports/proposals, and make presentations. Knowledge of best practices and trends related to auxiliary services, transportation and parking services, and higher education administration or similar business environment. Ability to effectively manage multiple priorities, analyze and render thoughtful decisions, and motivate others to levels of excellence. Sound understanding of the values and philosophy of auxiliary enterprises in a higher educational setting, or similar business environment, and a passion for quality service delivery.

Essential Job Duties: The position directly supervises six director level staff and an executive assistant, with oversight for 72 permanent staff, many part-time and student employees, and four business partners with over 400 on-campus management, transportation, and sales associate staff. Business Services has facility responsibility for three major multifaceted dining facilities, nine dining operations, two bookstores, convenience stores and two mail and package centers located in eight other campus buildings, concessions areas in five athletic venues, as well as over 14,000 parking spaces in 10 decks and 30 parking areas. The position has fiscal responsibility for operating budgets in excess of $60 million. Given the nature of services provided and occurring within the various facilities, the AVC works closely with University business partners, Housing and Residence Life, Athletics, Facilities Management, Student Union, Conference Services, Financial Services, Safety and Security, Academic Affairs, Legal Affairs, and other aspects of the campus community. The AVC develops and implements long-range renovation and equipment replacement plans; provides strategic direction for operations and revenue generation; is responsible for human resource management (hiring, supervision, evaluation, professional development); and represents the Business Affairs division on various committees; task forces; and local, state, regional, and national organizations.

Salary and benefits are competitive; interested individuals should apply on-line at https://jobs.uncc.edu. Search for job #000227. Applicants are subject to background checks.

The University of North Carolina at Charlotte is an Affirmative Action/Equal Opportunity employer and an ADVANCE Institution that strives to create an academic climate in which the dignity of all individuals is respected and maintained. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, gender identity or sexual orientation.