Gastroenterology Nurse Practitioner Fellow

The Gastroenterology and Hepatology Division is seeking a licensed Nurse Practitioner Fellow to participate in an intensive 12-month training program designed to provide advanced didactic education and focused clinical experiences so that graduates have the skills and knowledge to provide high-quality care in the specialty of Gastroenterology and Hepatology. The program includes both inpatient and outpatient rotations to expose the fellow to a variety of acute and chronic conditions. Furthermore, the fellow participates in several sub-specialty clinics that may include inflammatory bowel disease, pancreatic disease, motility disorders, nutrition, and transplant hepatology to acquire further expertise in these clinical areas.

The Nurse Practitioner Fellowship Program also provides a means to help transition the nurse practitioner into a career in the specialty of gastroenterology in order to better prepare them to provide exceptional patient care in this field. With fellowship training, the nurse practitioner strengthens knowledge bases and clinical acumen to become a confident independent practitioner. For the division, the fellowship allows for better utilization of nurse practitioners in our specialty, as we are in the midst of a provider shortage that has led to a dramatic rise in number of nurse practitioners used in practice. Through the fellowship, we can ensure our nurse practitioner fellows acquire the necessary knowledge and skills to provide high level specialty care, which in turn increases overall patient satisfaction and improves patient outcomes.

Specific Duties & Responsibilities:

Clinical Responsibilities

• Establishes joint practice with designated providers where follow up patients have a venue to be seen and cared for in tandem with the provider's clinic.
• Establishes a primary practice separate from a designated provider where urgent add on patients (recently discharged, recently hospitalized, urgent medical issues appropriate for clinic, new symptoms related to an existing problem) could be triaged and reviewed as needed.
• Helps manage and triage complex care that happens with patients who have been seen in the practice.
• Reviews difficult cases with the physician and less complex cases independently.
• Reviews intake form and past medical records for appropriateness.
• Performs detailed patient interviews and physicals.
• Creates detailed patient care plans and provides patient education.
• Counsels and teaches patients and family members in regards to disease process and expected outcomes.
• Dictates/documents pertinent data into EPIC that is necessary in the care of the patient and communicates with collaborates and/or referring providers.
• Makes referrals to other specialists as indicated by patient’s condition.
• Reviews and interprets ordered test results. Releases results to patient via phone, MyChart message, or letter with explanations to patients.
• Provides telephonic or electronic MyChart message responses to patient questions and concerns that a MOC or nurse cannot answer
• Refills urgent prescriptions and/or tracks current prescriptions for patients receiving ongoing care.
• Assist with medication prior authorizations and appeals.
• Assist MOC with procedure pre-authorizations as needed.

Customer Service & Teamwork Responsibilities

Warmly greets patients, visitors, and colleagues. Assists with answering phone calls related to patient care. Is courteous and pleasant in person and on the telephone with coworkers, patients, visitors, and supervisors. Utilizes proper telephone etiquette. Verbally expresses appreciation when ending a conversation with a caller. Handles and resolves patient complaints non-defensively and without blame to other employees. Seeks to satisfy a dissatisfied customer. Is generous in assisting and supporting others.

Operates personal computer to access email, computerized scheduling, time reporting, and documentation databases, and other basic office support software. Successfully completes all necessary EPIC training courses and other applicable clinical software systems. Completes all required HIPAA and other specified online training courses Other duties may be assigned by the employee’s immediate clinical supervisor, Assistant Administrator for the Division, or a healthcare provider in order to ensure an efficient office that will assist the Division in fulfilling its’ mission.

Minimum Qualifications (Mandatory):