Data Center Manager

Position Title:

Data Center Manager

Department:

Information Technology

Job Summary:

Marist College welcomes applications for the position of Data Center Manager as a team member the Information Technology Division. The Data Center Manager is responsible for directing and coordinating the day-to-day Data Center activities; providing plans and/or coverage for planned or unplanned time away; Data Center budget planning & management of IT Infrastructure Support; uptime of all Marist production systems and services, including mainframe, LAN-based, systems and applications; the ability to troubleshoot typical IT infrastructure issues and work with hardware vendors to resolve outages.

A career in Information Technology at Marist College will provide you with the opportunity to realize your potential, build in-demand technology skills and support the College’s next chapter, ready to meet the challenges of a rapidly changing world.

Minimum Qualifications:

• Bachelor’s degree or 3+ years of Data Center Management experience
• Proficient in data report writing and knowledge of Microsoft Office products including Excel and Word.
• Excellent organizational skills, attention to detail, and accuracy while demonstrating the ability to work independently and prioritize multiple time-sensitive tasks.
• Excellent written and oral communication skills and ability to handle situations with tact, persuasiveness and diplomacy. Ability to establish and maintain effective relationships with colleagues, students, and vendors

Essential Functions:

• Responsible for facilities including infrastructure planning and maintenance for Data Center, remote Data Centers, and off-site storage areas, including environments, physical, security and safety
• Supervises work of others, including planning, assigning, scheduling, reviewing work, and ensuring quality standards
• Is responsible for hiring, terminating, training, developing, and reviewing performance and administering corrective action for staff
• Plans organizational structure and job content
• Coordinate vendor activities including preventative maintenance
• Monitor production services for potential problems, provide first-line problem determination and execute corrective action
• Proactive in defect and repairs
• Be on-call at all times for emergencies which cause service outages
• Serve as an initial point of contact for the Office of Safety and Security
• Using ITIL framework to manage inventory and life cycle of hardware, systems, services, supplies and assist with budget planning
• Have a thorough working knowledge on critical procedures and assist with development of new ones to accommodate new technologies
• Ensure reliable recovery of all IT systems in the event of a disaster
• The application of systems analysis techniques and procedures, including consulting with users to determine hardware, software, or functional specifications
• Work closely across multiple departments on IT-related initiatives and projects
• Maintain up-to-date documentation of systems and process
• Provide graceful reaction to high-priority requests with little or no notice, while providing clear documentation and follow-through

Preferred Qualifications:

• Experience in higher education is a plus
• Experience and knowledge of ITIL framework

Required Application Documents:

Cover Letter & Resume

About the Department:

Make a reverberating impact as part of a team that is heavily involved in:

• Operations Management
• Education and Research
• Innovation and Digital Transformation
• Business Continuity and Disaster Recovery
• Cybersecurity
• Mentoring and training students

As the Data Center Manager, you will manage the implementation and continuous process improvement of the enterprise hardware infrastructure and data centers. You will be part of a team engaged in the digital transformation of higher education.

As a leader in educational applications of technology, Information Technology (IT) offers students, faculty, and staff access to advanced technologies to help promote a strong sense of community. A distinguishing feature of the Marist education is the manner in which information technology is used in support of teaching, learning, and scholarship. This environment creates a strong applied research culture and includes Marist students as young paraprofessionals which makes Marist unique within higher education.

Marist employees enjoy a highly competitive benefits and compensation package. We provide comprehensive benefits to eligible employees, their family members, and retirees. Benefits may include tuition, reimbursement, rich health insurance plans (medical, dental, vision), life and long-term disability insurance, flexible spending accounts, and generous retirement savings plans. Other benefits include discount programs, highly competitive paid time off, ample opportunity for community involvement, and local volunteer opportunities with foundations and non-profit organizations.

Marist IT staff come from diverse career and educational backgrounds. Our community of technologists collaborate to support a commitment to excellence with 80 staff members within 15 departments, more than 200 student paraprofessionals, and a 24/7/365 operation. Effort, talent, and commitment are rewarded and recognized within the division both internally by leadership, and externally through numerous industry accolades and awards. No two days are ever the same while working in IT. With our focus on open-source technology and innovation, we are committed to finding more effective and practical ways to use technology to meet institutional goals.

We are looking for excellence, attention to detail, strong ownership of one’s work, and exceptional problem solving and project management skills. If you’re a critical thinker with the ability to solve problems independently and as part of a hard-working team, we welcome your application for this position as the Data Center Manager.

About Marist College:

Located on the banks of the historic Hudson River and at its Florence, Italy campus, Marist College is a comprehensive, independent institution grounded in the liberal arts. Its mission is to “help students develop the intellect, character, and skills required for enlightened, ethical, and productive lives in the global community of the 21st century.” Marist educates approximately 5,000 traditional-age undergraduate students and 1,200 adult and graduate students in 47 undergraduate majors and numerous graduate programs, including fully online MBA, MPA, MS, and MA degrees, and also Doctor of Physical Therapy and Physician Assistant programs. Additionally, our graduates go on to great success; 97% over the last five years are employed or in graduate school within six months of graduating. Marist is consistently ranked among the best colleges and universities in America by The Princeton Review (Colleges That Create Futures and The Best 386 Colleges), U.S. News & World Report (2nd Most Innovative School/North), Kiplinger’s Personal Finance (“Best College Values”), and others. Marist’s study abroad program is ranked #3 in the nation by the U.S. State Department and includes unique first-year programs in Florence and Dublin. At Marist, approximately 50% of graduates study abroad during their undergraduate experience. Its 30-year Joint Study partnership with IBM has brought the College the kind of world-class technology platform typically found at leading research institutions. Marist’s academic centers of excellence include the nationally-known Marist Poll, Center for Civic Engagement and Leadership, Hudson River Valley Institute, Center for Sports Communication, and Institute for Data Center Professionals. The College also hosts the Franklin D. Roosevelt Presidential Library’s digital archives, making it one of only six colleges or universities in the nation affiliated with a presidential library.

About the Hudson Valley Region:

The Hudson River Valley is known for its rich landscapes, sustainable-foods, diverse culture, and has a wide variety of vibrant cities and historic towns. Follow your sense of adventure, find great food around every corner, engage with a proud community, and be a part of history right at Marist in the heart of the Hudson River Valley. Poughkeepsie and surrounding communities are among the most diverse in the state with easy access to New York City by way of Amtrak or Metro-North train service. For more information about the Hudson Valley region and its major cultural and recreational attractions, visit the link below to learn more: https://www.marist.edu/hudson-river-valley-life

Type of Position:

Full-Time

Classification:

Administrative

Months per Year:

12

Hours per Week:

37.5

Work Schedule:

Monday – Friday | 8:30am – 5:00pm

Hybrid-Remote Eligible: This position is located in Poughkeepsie, New York and is hybrid-remote eligible with periodic on-campus work at the supervisor’s discretion.

Relocation: It is College policy to reimburse eligible newly hired full-time administrative staff members for reasonable expenses incurred in relocating to the area. To be eligible for reimbursement, new employees must move a minimum of 50 miles from their present home; must move within the first year of hire. Generally, the College will reimburse eligible moving and relocating expenses up to $7,000.

Location:

Marist College main campus, Poughkeepsie, NY

Compensation & Benefits:

The Data Center Manager position includes a competitive salary and comprehensive benefit package*. Benefits for this position include but are not limited to the following:

• 3 weeks of paid vacation. 4 weeks of paid vacation beginning in the 6th year of employment.
• Unlimited paid sick time and unlimited paid personal time for use at the supervisor’s approval.
• 15+ paid holidays per year including Christmas Eve through New Year’s Day.
• Medical, Dental & Vision insurance programs at a 15% employee / 85% employer contribution rate. Flexible Spending Accounts (FSA) and Dependent Care (FSD).
• Life Insurance
• Generous short-term and long-term disability programs and workers compensation.
• 403(b) defined contribution plan:
• First 6 years College contributes 7.5%, Employee contributes a mandatory 4%.
• College contribution increases to 10.5% in year 7, and 12% after 15 years.
• Employee contribution decreases to 1% in year 7. Remains 1% thereafter
• 403(b) Tax Deferred Annuity – Roth option available. Voluntary, up to IRS maximum contribution.

Tuition Benefits:

• Up to 16 undergraduate credits per semester. Up to 18 graduate credit per academic calendar. Eligibility extends to employee, spouse, and dependent children under age 26.
• College pays 100% tuition only
• Eligible dependents may be Reimbursed up to $2,000 per semester towards tuition at another accredited institution

*Eligibility requirements including waiting periods and/or employee probationary periods may apply at the discretion of the College.

Number of Position Openings:

1

Equal Employment Statement:

Marist College is committed to creating a diverse workforce on our campus by ensuring that barriers to equal employment opportunity and upward mobility do not exist here. To this end, the College will strive to achieve the full and fair participation of minorities, women, people with disabilities, and any other protected groups found to be under-represented.

Equal opportunity means employment, development, and promotion of individuals without consideration of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, or veteran status unless there is a bona fide occupational requirement which excludes persons in one of these protected groups. The College will review its employment policies and procedures to ensure that barriers which may unnecessarily exclude protected groups are identified and eliminated. The College will also explore alternative approaches if any policy or practice is found to have a negative impact on protected groups.

Marist's policy of non-discrimination includes not only employment practices but also extends to all services and programs provided by the College. It shall be considered a violation of College policy for any member of the community to discriminate against any individual or group with respect to employment or attendance at Marist College on the basis of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, veteran status, or any other condition established by law.

Advertised: March 23, 2022 Eastern Daylight Time
Applications close: