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leadership, and the affirmation of the human dignity of all. We
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identities and experiences are understood, appreciated, and fully
included, and where equitable treatment, opportunities, and
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recognized faculty are today's thought leaders in the areas of
public policy, law, the arts, communications, international
development, and more. Our staff are innovative, service-oriented,
and dedicated to moving the university towards achieving its
strategic goals. We are committed to an excellent experience for
all of our students, faculty and staff and share a passion for
creating change through our knowledge and our work.
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The Associate Director, Facilities & Operations plan, direct
and monitor facilities management and operations services including
grounds, maintenance of building systems, facility construction,
furniture purchases and renovations for the Kogod School of
Business (KSB). Confers and provides leadership to department
personnel and assists and advises KSB Senior Leadership for the
overall operation of the physical plant. The position also oversees
the administrative support program, directing staff to ensure
completion of projects and proper functioning of business and
program operations. This position creates and interprets event
policy and provides support to events within the KSB footprint
through oversight and coordination functions. This includes
knowledge of AU scheduling priorities, coordination with KSB and AU
event stakeholders, and best practices for event operations,
including AU guidance, safety, setup and teardown.
Essential Functions Continued
- Operations Management: Manages overall operations of the
physical plant, providing administrative support, purchasing and
distributing work items and administering contracts. Ensures proper
upkeep of facilities, to include HVAC, plumbing, grounds,
housekeeping, electrical, and mechanical systems, elevators, fire
safety, carpentry, pest control, lighting, cleanliness, sanitation,
snow removal, etc. Responds to complaints regarding such matters as
custodial care, building safety and other building support
requirements. Provides oversight for space use and facilities
administration including KSB laboratory and conference spaces.
Represents KSB on University Task Forces, Strategic Imperative
Committees, and University-wide working groups. Serves as a liaison
to the Office of the Provost, Facilities Management, and Office of
Planning and Project Management. Coordinates and manages space and
office support issues for KSB academic departments.
- Maintenance Planning: Develops preventive maintenance
plan with established frequencies, times, standards and methods and
develops systematized program of cleaning. Ensures periodic
preventive maintenance and special inspections of all equipment.
Plans for and schedules work to be done within available resources,
engaging subcontractors as needed to assist in maintenance and
repair and conducts inspections to assure that work performed meets
requirements. Develops long-range proposals which exceed the basic
procedural maintenance and to optimize the services available
across the enterprise.
- Supervision of Staff: Hires, onboards, and trains
full-time staff members. Provides coaching and feedback and
evaluates performance. Seeks opportunities and encourages staff in
professional and skill development. Designs and implements
trainings using learning outcomes for new staff each semester as
well as regular training sessions throughout the semester for a
group of 10-15 student and part-time workers.
- Emergency Preparedness: Works with AU’s Department of
Risk, Safety and Transportation Programs to assure the safety of
students, faculty, and staff. Implements physical plant changes as
requested by AU’s Offices of Police and Emergency Preparedness.
Develops educational programs for KSB faculty and staff on key
safety concerns. Represents KSB on University Task Forces,
Strategic Imperative Committees, and University-wide working
groups. Serves as a liaison to the Office of the Provost,
Facilities Management, and Office of Planning and Project
Management for COVID-19 and other emergency response planning.
- Budgetary Oversight: Prepares, justifies and recommends
annual operating budget to be able to maintain the proper upkeep of
facilities and operations support. Reviews status and reallocates
resources to meet changing conditions. Maintains appropriate cost
records, reports and evaluations and makes recommendations to
Assistant Dean. Assists in establishing cost control procedures to
determine whether expenditures are within budgetary limitations.
Recommends and develops department policy and procedures.
- Other Duties as Assigned by Dean or Assistant Dean.
Position Type/Expected Hours of Work
- One Operations manager (to be hired), one Administrative
Assistant and 10-15 student and part-time workers.
Required Education and Experience
- Full Time
- Project Leader/Advisor B
Preferred Education and Experience
- Bachelor's degree or equivalent
- 6-8 years of relevant experience
Additional Eligibility Qualifications
- Experience in an academic setting
- Experience in an area related to facility
- Highly organized and outcomes orientation.
- Excellent communication skills, team player, high level of
technology awareness, especially as it pertains to the facility
- Hiring offers for this position are contingent on successful
completion of a background check.
- To ensure the health and safety of our community AU requires
COVID-19 vaccinations for faculty and staff. Click here to learn
more about our health and safety directive.
- Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
AU offers a competitive benefits package including a 200% matching
retirement plan, tuition benefits for full-time staff and their
families, several leadership development certificates, and has been
recognized by the American Heart Association as a fit-friendly
worksite.Click here to learn about American University's unique
benefit options .
Current American University Employees
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American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
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