Financial Aid Administrator

Employer: South University
Location: Florida, United States
Salary: Salary Not Specified
Date posted: Mar 23, 2022

Position Type: Administrative, Business & Administrative Affairs, Financial Affairs, Student Affairs, Counseling, Financial Aid, Other Student Affairs, Student Activities & Services
Employment Type: Full Time

Monday, May 2, 2022 What's next for you is the first priority for us! With over 45 programs from associate to doctoral degrees, South University is a private institution dedicated to providing educational opportunities that spark the intellectual, social and professional development of a diverse student population.

Our 120-year story—past, present and future—is a history formed by the many individuals who have developed the education and spirit of community that have become our pledge to the students, faculty, staff, alumni and supporters of South University. Online and at our 8 locations and 2 learning sites, we take pride in our welcoming environment; one-on-one support and personalized attention that helps students define goals and identify the means to pursue them. Our small classes feature hands-on experiences that not only shape students' skills and excellence in their chosen fields but also shape their characters through encouraging community involvement, volunteerism and the pursuit of life-long learning.

Visit www.southuniversity.edu today to learn more about what makes us stand apart as a place to Belong, Believe and Become, a place where you can make a difference in the lives of students eager to learn and grow.

South University, the right direction for a brighter future.

Benefits:

*Medical

*Dental

*Vision

FSA/HSA

Tuition Assistant Program

Long/Short Term Disability

Life Insurance

Employee Assistance Program

401K Match

Generous Paid Time Off

12 Paid Holidays

* includes domestic partner coverage

SUMMARY:

Serve as University Administration's (UA) Financial Aid Administrator at our Off Campus Instructional Site in Orlando, providing direction and leadership for UA, while serving as the main campus contact for Financial Aid and Academic Counseling. This position will serve a variety of functions including acting as an interim Campus Director of Financial Aid, and interim campus Student Success Counselor (Financial Aid Advisor/Academic Counsel combined role), Veterans Administration School Certifying Official, Central Financial Aid Processing and Military assistant, and assist with other UA and campus tasks. In addition to the campus role, this position will also act as a remote support to our other campuses. This position will perform Financial Aid Service duties with a special emphasis on compliance with federal regulations, South University policy and service to the students. Ensure campus aid is processed accurately and paid timely providing the best customer service experience for the students and campuses.

KEY JOB ELEMENTS:

Responsible for assisting and the campus financial aid department and academic counseling with overall compliance with South University financial aid policies and procedures, understanding of Title IV and Non-Title IV fund sources to properly assist students with developing a funding plan for their education, team productivity, and providing excellent customer service to all prospective and current students.
Maintains confidentiality of student financial information as required by Family Educational Rights and Privacy Act (FERPA), as well as all South University confidential and proprietary information policy.
Assist Campus Student Financial Services team by Monitoring and tracking financial aid office and financial aid staff's progress with new student packaging, continuing student repackages, document collection, unpaid aid, financial packaging to get aid disbursed in a timely manner by ensuring that all new, re-entry and continuing student packaging is ready for approval.
Work with Military Benefits Department providing student support and performing the tasks of campus VA Certifying official. Provide guidance and support to the centralized military team, campus VASCOs and students as necessary. Ensure necessary students are certified in the VA Once system within 30 days of the start of the quarter, also being diligent of all changes to enrollment are updated in the VA Once system within 30 days of the change of enrollment.
Assist with the training and supervision of new campus Financial Aid Directors and new Financial Aid Advisors to ensure South University's policies and procedures, as well as ensure compliance with all necessary Title IV regulations.
Participate in weekly financial aid calls, as well as all training calls, with the Vice Chancellor for Compliance and/or Regional Director of Financial Aid. Provide for self and staff professional and personal development.
Drive student persistence and success through orientation, exposure to the learning platform, effective class scheduling, and monitoring degree progress to graduation.
Register and Advise all new, continuing and re-entry students. Participate and successfully complete all academic counselor training and development activities.
Maintain direct contact with assigned students via phone, text and e-mail; respond to student inbound communication within established timeframes.
Assist students reentering the university after being withdrawn or dismissed from the University with the reinstatement process, monitor student progress to graduation, provide proactive advising, and develop interventions as needed.
Effectively access and perform assigned duties using the Student Information System, Learning Management System and relevant databases.

REQUIREMENTS:

Bachelor's degree required, Master's preferred.
Minimum of five years supervisory experience required.
Three to Five years of experience in federal financial aid, state financial aid, or auditing at the post-secondary level required.
Knowledge of postsecondary education student information system (CampusVue or Campus Nexus experience preferred)
Excellent customer service, communication, and interpersonal skills.
Strong Microsoft Office knowledge (Word, Excel, and PowerPoint)
Fiscal and personnel management expertise.
Ability to multi-task and manage multiple projects
Excellent written and verbal communication skills.
Strong interpersonal skills with both peer and subordinate personnel.
Superior organizational skills
Work effectively a team member to ensure that departmental goals are met.
Ability to work well within the principles and practices of collection development.
Ability to teach information literacy skills
Comfort level with expanding and contracting sphere of influence as required at times by the role.

ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.

Other details Job Family All Positions Pay Type Salary Required Education Bachelor's Degree

Financial Aid Administrator

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