Testing Specialist

TESTING SPECIALIST

Harold Washington College

Harold Washington College is a student-centered institution that empowers all members of its community through accessible and affordable academic advancement, career development and personal enrichment. Harold Washington College, located at 30 East Lake Street in Chicago's Loop, serves thousands of students annually by supporting each one in pursuit of a certificate or degree and ensuring they are ready to succeed in further college or a career after graduation. The Testing Specialist is responsible for ensuring that appropriate test conditions and security procedures are followed and provide superior customer service and support a welcoming test environment. The successful candidate will participate as a team member in the delivery of optimum testing services to customers and organizations and have the ability to work and engage with individuals from a variety of diverse backgrounds. The Testing Specialist will need to use effective organizational skills, record keeping principles and perform detailed work.

GENERAL RESPONSIBILITIES:

• Organizes testing schedules, interprets scores, completes specialized testing reports and directs students for additional testing or counseling
  
  
• Proctors exams and trains all proctors in appropriate testing procedures
  
  
• Supervises work-study staff assigned to the department
  
  

QUALIFICATIONS:

• Associate’s degree required with course work in Business, Human Relations, or Psychology, supplemented by four years of experience in student services. Bachelor’s degree highly desirable in Business, Psychology or a related area supplemented by three years of experience.
  
  
• Excellent verbal and written communication skills required along with the ability to communicate semi-complicated information to varied audiences.
  
  
• Strong analytical and problem solving skills needed to resolve student problems and concerns.
  
  

• Must be computer literate with demonstrated experience in applicable software.

Chicago residency is required for all full-time employees within 6 months of hire.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in CCC!