Senior Director of Financial Aid

Position Information

Position Information

Vacancy Number: S-00868 Position Title: Senior Director of Financial Aid Classification Title: Department: Financial Aid Employment Type: Full-Time Duties and Responsibilities:
Auburn University at Montgomery invites applications for the Senior Director position in the Department of Financial Aid. The Senior Director of Financial Aid requires a highly motivated, self-directed manager with the ability to deliver a high level of interactive customer service, develop and maintain collaborative relationships, and manage multiple projects simultaneously with high levels of accuracy.

This Senior Director of Financial Aid will report to the Associate Provost for Enrollment Management and Student Affairs; direct and oversee the sections of Student Financial Services responsible for direct loans, Federal Work Study programs, Federal Pell Grant programs, return of Title IV funds, enrollment monitoring for aid eligibility, and customer service. This position also collaborates with Director of Student Accounts, to coordinate billing schedules with disbursement dates and memo expirations.

The Senior Director will be responsible for the following duties:

• Directs the Financial Aid system including set up, administration, maintenance, training, access security, and annual year preparation and process review. Develops new reports to assist with process flow and regulations.
• Prepares and completes reports as needed. Disseminates data to meet needs of office that may include writing reports and processing reports in order to maintain compliance.
• Responsible for return of Title IV funds for official and unofficial withdrawals, adjusts aid when students become ineligible due to additional aid, residency changes, withdrawals, etc.
• Acts as the primary financial aid liaison for efforts and communications between Financial Aid, OIT, and software vendors as they relate to meeting the needs of campus constituents through effective system processes and report design.
• Manages the Federal Pell, Federal Teach, Federal Supplemental and IASG Grant programs including fund reconciliation.
• Manages the ISIR / FAFSA Data load process, corrections, financial aid awards and communications.
• Oversees the process flow for the office including creating and maintaining training materials.
• Manages content of Student Financial Services website and overall schedule of processing within the office.
• Contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of financial aid;

Additionally, this position supervises others with full supervisory responsibility. Knowledge, Skills, and Abilities:
The successful candidate should possess the following knowledge, skills, and abilities:

• Knowledge of Federal and State financial aid regulations and guidelines
• Knowledge of current industry IT software, hardware, and programs.
• Effective time management skills.
• Effective oral and written communication skills.
• Consistently displays professionalism and accuracy in information, grammar, and word choices.
• The ability to work well with students, faculty and staff at all levels within a diverse, multi-cultural, and collaborative environment.

Minimum Qualifications:
The successful candidate will possess the following qualifications:

• Bachelor’s Degree in Business, Finance, Accounting, Higher Education Administration or other relevant field.
• Seven (7) years progressively responsible student financial aid experience in which two (2) years include managing an administrative function. Must have one (1) year experience directly supervising full-time employees.

Job Open Date: 03/18/2022 This posting will remain open until closed: Yes Job Close Date: Salary Band: Special Instructions to Applicants:
Auburn University at Montgomery is an equal opportunity employer committed to excellence through diversity; therefore, we encourage applications from historically underrepresented groups, veterans, and individuals with disabilities. Additionally, the safety and security of our campus community is a top priority. Auburn University at Montgomery is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply About the University/College
Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region. Quick Link https://www.jobs.aum.edu/postings/5363 Position Profile Link Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. Professional Reference Sheet

Optional Documents Posting Specific Questions

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