Data Support Specialist - Office of Advancement

The Office of Advancement at the University of Bridgeport seeks an individual to record financial contributions, generate acknowledgements, provide data support, assist in the planning and execution of events, and provide general assistant-level support for our fundraising team. We are a fast-paced, all-hands-on-deck, work environment where teamwork and collegiality are essential for success. In this role you will be responsible for the processing of all fundraising efforts, collecting, organizing and verifying data from various sources, occasional departmental phone support, event involvement and assisting members of the Advancement team as needed. The Data Support Specialist must be able to multitask in a high-volume work environment, have strong attention to detail and be ready to work hard.

Job Responsibilities:

• Process and review all advancement contributions through phone, electronic or paper format into our donor platform, the Raiser’s Edge
• Manage all payroll deduction processes, forms and communications between Finance, Advancement and the Payroll Office
• Maintain and process all recurring gift transactions
• Responsible for recording all matching gifts
• Maintain the electronic document management and file development systems
• Provide letter of acknowledgements for all fundraising contributions
• Prepare congratulatory and condolence letters as needed
• Generate and send pledge notifications as appropriate on a monthly basis
• Produce weekly transaction reports and other ad hoc reports as needed to track all financial activity and benchmarking
• Responsible for creating monthly and quarterly audit reports to reconcile with Finance
• Maintain all email communication lists through our messaging and giving page platform, NetCommunity
• Generate fundraising event forms through our Online Express module
• Attend events and assist in the assembling of outgoing mail solicitations
• Responsible for recording donor participation, contributions, pricing and attendance in the events management system
• Working knowledge of financial and tax laws
• Provide departmental phone support regarding all gift entry information or inbound and outbound communications
• Assist with departmental lists or projects as needed
• Conduct professionalism while handling confidential records and documentation
• Meet goals and deadlines

Qualifications

• Bachelor’s Degree or equivalent
• A minimum of 2-3 years of fundraising experience preferred
• Experience using the Raiser’s Edge, or similar fundraising customer relations management software preferred
• Strong proficiency using Microsoft Office (i.e. Outlook, Word, and Excel)

Skills, Knowledge and Abilities:

• Must be able to effectively collaborate with all levels of management, staff members, donors, alumni and friends.
• Ability to think critically and proactively
• Excellent oral and written communication skills
• Must be able to multi-task with projects daily

Special Working Conditions:

• May require occasional weekends and/or evenings
• May require occasional heavy lifting

NOTE: The above description is intended to describe the general nature and level of work to be performed by the position. It is not intended to be an exhaustive list of all responsibilities of the position. You will devote your full time and best efforts to the performance of your various job duties and will observe any and all policies, rules and regulations that the University may now have or shall hereafter establish.