Department of Public Safety
Part Time Community Services Officer
Commesurate With Experience
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
The Community Service Officer position provides security guard
duties for fixed security posts at various locations on campus, as
well as backup coverage in various zones on campus. This position
performs a variety of security, safety, and community service
duties associated with the protection of life and property,
maintenance of order, crime detection and prevention, and the
enforcement of all University rules, policies and procedures.
- An Associate’s degree or equivalent combination of education
and experience is preferred. Previous experience in a collegiate
setting is preferred.
- Must be able to obtain a New York State Security Guard license
and meet department and New York State Security Guard Act standards
- Successful completion of a Field Training Program.
- Possess valid driver’s license and excellent driving
- Employment is contingent upon successful completion of a
thorough background check, which includes employment history,
character references and a criminal records check.
- Upon hire, candidates must submit to drug screening and a
Job Specific Qualifications
- Demonstrated proficiency in the use of personal computers,
including all Windows-based applications.
- Ability to work independently or as part of a team and the
ability to interrelate with individuals from diverse
- Ability to be creative and innovative in solving issues and
- Good customer service skills and proven oral and written
communication skills are essential.
- Assigned as mobile units and are also assigned to fixed
- Provide, as requested, a central reception type area at static
posts for information dispersal, question and concern reception,
and service rendering.
- Monitor physical security of facilities internally and
externally by viewing and monitoring any surveillance cameras, card
access points, entry and duress alarm points and the fire alarm
system if so equipped. Conduct physical walk-throughs of facilities
and check interior and exterior doors and windows.
- Monitor and report maintenance issues.
- Engage in direct communication with the Public Safety
Communications Center, Public Safety Officers, and Supervisors in
the field as well as Safety Department personnel.
- Act as liaison between Public Safety Officers, Syracuse Police
Officers, and students, employees, and visitors.
- Provide a security presence for the deterrence of criminal and
unusual or suspicious behavior.
- Provide other services to include safety escorts for students,
employees, and visitors, property checks of parking lots and
garages, property checks of campus buildings, and assistance with
fire alarms and fire safety issues.
- Respond to calls for service to include lockouts, injury
reports and lost and found property reports.
- Investigate minor motor vehicle accidents.
- Respond to and investigate larcenies, criminal mischiefs, and
property damages as assigned.
- Assist at securing scenes, evidence, and obtaining witness
- Work with Crime Prevention to provide information, services,
and programming to ensure departmental standards for community
policing are met.
- Provide emergency medical assistance to include first aid, CPR
and AED services.
Enter Physical Requirements or “Not Applicable”
Enter Tools/Equipment or “Not Applicable”
In addition to completing an online application, please attach a
resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university
with distinctive academics, diversely unique offerings and an
undeniable spirit. Located in the geographic heart of New York
State, with a global footprint, and nearly 150 years of history,
Syracuse University offers a quintessential college
The scope of Syracuse University is a testament to its strengths: a
pioneering history dating back to 1870; a choice of more than 200
majors and 100 minors offered through 13 schools and colleges;
nearly 15,000 undergraduates and 5,000 graduate students; more than
a quarter of a million alumni in 160 countries; and a student
population from all 50 U.S. states and 123 countries. For more
information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center
of New York State approximately 250 miles northwest of New York
City. The metro-area population totals approximately 500,000. The
area offers a low cost of living and provides many social,
cultural, and recreational options, including parks, museums,
festivals, professional regional theater, and premier shopping
venues. Syracuse and Central New York present a wide range of
seasonal recreation and attractions ranging from water skiing and
snow skiing, hiking in the Adirondacks, touring the historic sites,
visiting wineries along the Finger Lakes, and biking on trails
along the Erie Canal.
Syracuse University is an equal-opportunity, affirmative-action
institution. The University prohibits discrimination and harassment
based on race, color, creed, religion, sex, gender, national
origin, citizenship, ethnicity, marital status, age, disability,
sexual orientation, gender identity and gender expression, veteran
status, or any other status protected by applicable law to the
extent prohibited by law. This nondiscrimination policy covers
admissions, employment, and access to and treatment in University
programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the
military-connected community through its educational programs,
community outreach, and employment programs. After World War II,
Syracuse University welcomed more than 10,000 returning veterans to
our campus, and those veterans literally transformed Syracuse
University into the national research institution it is today. The
University’s contemporary commitment to veterans builds on this
historical legacy, and extends to both class-leading initiatives
focused on making an SU degree accessible and affordable to the
post-9/11 generation of veterans, and also programs designed to
position Syracuse University as the employer of choice for military
veterans, members of the Guard and Reserve, and military family
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in
which students, faculty, administrators, staff, curriculum, social
activities, governance, and all other aspects of campus life
reflect a diverse, multi-cultural, and international worldview. The
University community recognizes and values the many similarities
and differences among individuals and groups. At Syracuse, we are
committed to preparing students to understand, live among,
appreciate, and work in an inherently diverse country and world
made up of people with different ethnic and racial backgrounds,
military backgrounds, religious beliefs, socio-economic status,
cultural traditions, abilities, sexual orientations and gender
identities. To do so, we commit ourselves to promoting a community
that celebrates and models the principles of diversity and
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