Security Sensitive Position?
Hours of Work
8:00 AM - 5:00 PM M-F
Official TSU Title
Enrollment and Completion Advisor
Job Description Summary / TWC Summary
Under supervision, the Enrollment and Completion advisor is
responsible for supporting freshman students in meeting their
educational and social objectives by ensuring the accomplishment of
operational outcomes in process or programs. The ECA serves as the
main point of contact for the First Year Experience, including
enrollment and registration, Summer of Success academy, and
advising students through teaching the TSU Freshman Seminar course.
ECA’s provide direction and referrals to their cohort to meet the
student need, collaborate on growth opportunities within the FYE,
and regularly track student’s success and progress throughout their
freshman year. Advising cohorts can be more than 200 students
Essential Duties Summary
- Meets with student cohorts regularly as an instructor for the
Freshman Seminar course.
- Regularly tracks academic progress and success of students
within the course.
- Responsible for meeting the curriculum objectives as laid out
in the Freshman Seminar syllabus.
- Utilizes multi-modal instruction to engage students with
- Thinks outside of the box on how classroom time can be used to
drive (1) campus engagement, (2) use of Student Academic Support
Services resources, and (3) Academic Progress.
- Monitors student’s (1) campus engagement, (2) use of Student
Academic Support Services resources, and (3) Academic
- Tracks and provides data on cohort group, including success,
retention, and completion rates.
- Responsible for utilizing EAB to track institutional and
- Generates required statistical reports to fulfill University
and outside agency requirements.
- Works with faculty and university staff to identify and provide
needed early interventions to their cohort groups.
- Assists students in overcoming educational and study skills
deficiencies. Refers students to counselors for personal
- Prepares, maintains, and updates files to ensure coursework and
other specific program requirements are met by students. X 50
- Plays a fundamental role in working with college academic
advisors to advise and enroll all first-year students.
- Connects students to resources, makes referrals, in the areas
of financial aid, housing, student accounting, or other inhibitors
- Connects with successful students during the program to prepare
them for the Fall semester.
- Reviews transcripts to ensure eligibility for admission to a
specific program and evaluates transfer credits and applicability
to program requirements and makes referrals when necessary.
- Responsible for converting potential SOS participants to
enrolled students based on program completion.
- Advises and assists students in the development of academic
plans and class schedules.
$41,976.00 - $52,470.00
Master’s Degree (M.A. or M.S.) from four-year College or university
or equivalent. Proof of enrollment in a master’s Program may
Knowledge, Skills, and Abilities
● Policies, procedures, practices and equipment.
● Microsoft Office Professional or similar applications.
- Problem-solving and decision-making; using judgment in adapting
broad guidelines to achieve desired result.
- Multitasking and time management.
- Both verbal and written communication.
- Establish and maintain internal and external customer
- Work independently and well under pressure to advise and enroll
students during scheduled orientation periods.
- Pay strong attention to accuracy and detail for tracking of
student success and student educational plans.
- Assess and diffuse problem situations and requires influencing
others to reach consensus.
- Act with tact and diplomacy to handle difficult customer
- Deliver a high level of customer service and dedication to the
Requires two (2) to three (3) years or equivalent in student
services or a related field. Instructional experience a plus.
Prolonged standing and/or walking.
Handling light weight objects.
Using or carrying equipment.
Desired start date
Position End Date (if temporary)
Posting Detail Information
UA EEO Statement
It is the policy of Texas Southern University to provide a work
environment that is free from discrimination for all persons
regardless of race, color, religion, sex, age, national origin,
individuals with disability, sexual orientation, or protected
veteran status in its programs, activities, admissions or
employment policies. This policy of equal opportunity is strictly
observed in all University employment-related activities such as
advertising, recruiting, interviewing, testing, employment
training, compensation, promotion, termination, and employment
benefits. This policy expressly prohibits harassment and
discrimination in employment based on race, color, religion,
gender, gender identity, genetic history, national origin,
individuals with disability, age, citizenship status, or protected
veteran status. This policy shall be adhered to in accordance with
the provisions of all applicable federal, state and local laws,
including, but not limited to, Title VII of the Civil Rights
Manual of Administrative Policies and Procedures
Open Until Filled (overrides close field)
Special Instructions to Applicants
Open to all applicants.
Posting Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have a Master’s Degree (M.A. or M.S.) from four-year
College or university or equivalent? Proof of enrollment in a
master’s degree program may suffice.
- Master’s Degree (M.A. or M.S.) or equivalent.
- Proof of enrollment in a master’s degree program.
- None of the above.
- * Do you have two to three years or equivalent in student
services or a related field? (Instructional experience a plus.)
- Cover Letter/Letter of Application
- Official Transcripts
- Other Document
- Reference Letter 1
- Reference Letter 2
- Reference Letter 3