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Director, Auxiliary Enterprises

Florida Polytechnic University
Florida, United States
Salary Not Specified
Posted Date
Mar 8, 2022

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Position Type
Administrative, Business & Administrative Affairs, Other Business & Administrative Affairs, Auxiliary Services, Executive, Executive Directors, Other Executive
Employment Type
Full Time
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Located along Florida’s I-4 High Tech Corridor, Florida Poly opened its doors in August 2014 as the state’s 12th university and the only one dedicated to core subjects in Science, Technology, Engineering and Mathematics (STEM education). The non-traditional academic environment focuses on applied learning, specifically in technology and engineering. Small class sizes give faculty the opportunity to work closely with high-caliber students, and the most advanced technology, including a Supercomputer, 3D printing lab, media lab and nanotechnology lab, sets Florida Poly apart from other state universities. Florida Poly’s innovative approach to higher education allows students to learn strong fundamentals within a traditional university department structure, while giving them opportunities to apply their learning through research and projects in emerging high-tech concentrations like Cyber Security, Big Data Analytics, Machine Intelligence and more. The University partners closely with industry leading firms, and faculty members are rewarded for more than just publishing. Industry involvement, problem solving, and the commercialization of technology and research through start-ups and small businesses are encouraged.

Job Title

Director, Auxiliary Enterprises

Job Description Summary

Florida’s only public university exclusively teaching science, technology, engineering, and math (STEM) is looking for exceptional candidates to serve as the Director of Auxiliary Enterprises.

Reporting to the Vice President of Administration and Finance, this position is responsible for the operational, fiscal, programmatic, and administrative activities of food services (currently contracted with Chartwells), bookstore (currently online footprint only and contracted with Follett), transportation & parking, outgoing mail & document services, vending (currently with Canteen), the university id card, and other auxiliary services. The position is responsible for annual budgets & revenues related to these services, the staffing & management of the in-house services, and contract management for outsourced services.

Job Description

  • Budget development, administration, and management. Capital forecasting & planning, strategic planning for unit, and P&L responsibilities for overseeing the major cost centers under their direction.
  • Creates and tracks departmental costs and revenues providing vision and strategy for short- and long-term goals with a focus on excellence in customer service and accountability for each auxiliary unit. Evaluates service levels and determines appropriate methods for feedback and resolution to issues.
  • Ensures business and financial operations for the University’s auxiliary enterprises are performed in accordance with university and division policies and procedures.
  • Prepares operational reports, financial reports, and projections for future planning in each service area.
  • Develops, monitors, and recommends process improvements that align with the University’s strategic vision while seeking ways to engage the campus community and improve services across all units. Works with divisional leadership and campus partners to establish meaningful operational performance measures.
  • Provides overall support of the mission of the Auxiliary Enterprises department through program development, delivery and expansion of services offered, and by soliciting for, and responding to, suggestions and requests from the university community. Develops short- and long-range strategies and goals to enhance the development of new auxiliary programs and services to meet the university community and end user needs.
  • Identifies and assesses opportunities for innovation and new venture development in Auxiliary Enterprises.
  • Reviews, evaluates, and makes major departmental purchases.
  • Contract management of food service (national brands, signature brands, catering, university & residential dining facilities), beverage & snack vending, ATM, and the bookstore.
  • Overseeing food service vendor performance in development of food service program, facilities, sanitation, dining centers, snack bars, catering, and special events.
  • Oversee delivery of essential goods and services provided by the online bookstore (new textbook rental program, textbooks & course materials, technology products, office supplies, logo merchandise, general books, etc.). Facilitate the sale of spirit wear and items by Auxiliary Enterprises on campus.
  • Delivery of transportation and parking services programs for the campus – strategic planning, pricing, enforcement & appeals, registration, facilities upkeep, and transit services relationships. Manages shuttle services program.
  • Participates in development and implementation of the University ID Card, meal plan sales, on-site spirit wear sales, outgoing mail, and printing/document services.
  • Oversees and is accountable for delivery of services, technology, fiscal soundness, and determining future direction of Document Services unit.
  • Responsible for computer/technology development, application, and utilization for activities related to managing parking services, meal plan sales, self-service printing, ID cards, and debit card services.
  • Accountable and responsible for all audits, security, safety, environmental health and hurricane emergency policies and procedures for and related to Auxiliary Enterprises.
  • Responsible for ensuring personnel training, development, and education – as well as customer service development, delivery, and training with a focus on the student experience. Creates and fosters a team with credibility among university customers and their respective industries. Develops staff who can independently conceptualize, navigate, and complete increasingly complex and important transactions.
  • Develops and recommends policies and administrative procedures relating to assigned areas of responsibility.
  • Assists in ensuring that the goals and objectives for the department, university, and Board of Trustees are communicated and achieved.
  • Establishes and maintains relationship with other university and community departments, organizations, and partners. Serves as liaison on behalf of Auxiliary Enterprises within the university on related committees and boards as appropriate.
  • Knowledge of management and supervisory principles and practices.
  • Knowledge of budget management methods and techniques.
  • Knowledge of business principals, planning, modeling, and development of related business reports (P&L, Sales & Revenue, Marketing, etc.)
  • Knowledge of strategic planning principles and practices for business applications.
  • Knowledge of planning systems, quality improvement processes, financial analysis and reporting, and office productivity software.
  • Demonstrated entrepreneurial skills and experience.
  • Skill in problem solving and decision-making.
  • Skill in budget preparation and forecasting.
  • Skill in planning, analyzing, and coordinating activities and establishing priorities.
  • Skill in effectively managing, supervising, and evaluating assigned staff.
  • Skill in providing leadership.
  • Skill in senior management and execution of complex administrative tasks.
  • Skill in effective communication, both verbal and written.
  • Skill in establishing and maintaining effective working relationships.
  • Master's degree in an appropriate area of specialization and six years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and eight years of appropriate experience.
  • Prefer direct experience in developing and managing food services, bookstore, transportation, vending and related auxiliary/ancillary services at a university campus.
  • CASP (Certified Auxiliary Services Professional).
  • Must possess a valid driver’s license.
  • This position requires a criminal background check, which may include a Level II screening as required by Florida Statute §435.04.
  • This position is subject to federal and state privacy regulations.
NORMAL WORK SCHEDULE: This position is salary exempt. The normal work schedule is Monday – Friday, 8:00 a.m.-5:00 p.m., however, occasional overtime (weekends and evenings) may be required. Travel between campus locations may be required.

TARGET HIRING SALARY: $95,000 - $110,000, commensurate with experience.

APPLICATION DEADLINE DATE: The position is open until filled, however review of applications will commence immediately.

APPLICATION PROCESS: In addition to completing the online application, all Applicants are required to upload the following as an attachment to the application (preferably in PDF format):
  • Cover Letter
  • Resume
Diversity Statement:

Florida Polytechnic University is an equal opportunity/equal access institution. It is the policy of the Board of Trustees to provide equal opportunity for employment and educational opportunities to all (including applicants for employment, employees, applicants for admission, students, and others affiliated with the University) without regard to race, color, national origin, ethnicity, sex, religion, age, disability, sexual orientation, marital status, veteran status or genetic information.

Special Instructions Regarding Attachments:

Required attachments are listed on each posting. Please be sure to attach all required documents in the Resume/CV field before continuing through the application. Once your application has been submitted, no changes may be made and additional attachments will not be considered.

An unofficial copy of the degree/transcript is acceptable during the application process. For positions requiring a degree, the official transcripts are required upon hire.

Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline.

All document(s) must be received on or before the closing date of the job announcements.

This position requires a background check, which may include a level II screening as required by the Florida Statute §435.04.

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