Manager, Mentor Relations for the Innovation, Technology & Entrepreneur Network (ITEN)

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Benefits of Being a Lindenwood Employee:

• Employer-paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only)
• Tuition discounts for doctoral programs (employee only)
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Independence Day, Juneteenth, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1)
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included.
• Professional development opportunities through the Lindenwood Learning Academy

JOB TITLE SUMMARY

Job Title: Manager, Mentor Relations for the Innovation, Technology & Entrepreneur Network (ITEN)

Division: Plaster College of Business & Entrepreneurship

Evaluation Group: Staff

FLSA Status: Exempt

Work Assignment: O ne year with an option for renewal for a second year

Reports To: Director, ITEN and The Duree Center for Entrepreneurship

Positions Supervised: N/A

Job Summary

The manager of mentor relations leads efforts to increase diversity in ITEN’s industries, personnel, and expertise within the mentor group; establishes formal mentor training opportunities; and manages relationships with other entrepreneur support organizations. This position plays a key role in planning and executing related events/programs both on and off campus, as well as identifying and procuring necessary program funding.

Essential Job Functions and Performance Indicators

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities and Execution

• Manages all facets of the ITEN Mentor Program, including identifying program needs; recruiting and training of mentors; and delivering of services to support ITEN programs and startup teams
• In coordination with the director, acts as a key contact for organizations interested in mentor services for their clients
• Collaborates with clients and ITEN alumni to plan and execute all mentoring activities
• Plays vital role in the development, planning, and execution of events in support of community-based startups and early-stage entrepreneurs
• Mentors student entrepreneurs in their quests to explore innovative and original initiatives
• Builds and strengthens key relationships that will benefit current startups as well as ITEN’s long-term sustainability
• Ensures continual process improvement regarding routine administrative tasks and the automation of technical tasks and reporting
• Establishes long- and short-term strategic goals for Mentor Program
• Suggests methods for enhancing ITEN’s continued organizational growth and impact

Service Excellence

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values – integrity, dedication, excellence, creativity, and teamwork

Communication, Teamwork, and Collaboration

• Provides program and curriculum training to volunteers
• Utilizes effective strategies to build collaboration for maximum execution
• Adapts and modifies leadership based on new information and/or data; works to unite people toward new direction as needed

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training, and experience will be considered. Additional requirements may be designated by position.

• Bachelor’s degree in business, communications, non-profit management, or related field
• Minimum five years’ experience in program, event, and/or volunteer management

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Grant writing and management
• Experience in entrepreneurship support
• Demonstrated history of successfully leading programs and managing volunteers
• Demonstrated success in event planning and execution
• Excellent verbal and written communication skills
• Ability to interact with clients in a professional, articulate manner
• Competence in Office 365 components and Zoom videoconferencing
• Exposure to and ability to quickly acquire skills in social media management, learning management systems, email marketing, and website editing
• High level of comfort for role ambiguity and willingness to contribute to team in diverse ways

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.

• General office setting with two locations (St. Charles & downtown St. Louis)
• Remote work common
• Occasional evening hours required to manage events
• Occasional travel to other communities in Missouri and Illinois, and to professional conferences

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to work effectively at a computer for up to eight hours daily
• Ability to sit for extended periods of time
• Ability to walk moderate distances between campus buildings in all weather conditions
• Ability to stand, reach, and stoop
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.