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Director of Advancement Services

Hollins University
Virginia, United States
Salary Not Specified
Posted Date
Mar 3, 2022

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Position Type
Administrative, Business & Administrative Affairs, Other Business & Administrative Affairs, Financial Affairs, Development & Advancement, Alumni Affairs, Executive, Executive Directors
Employment Type
Full Time
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(updated 3/15/22)

About Hollins University

Hollins University is an independent, liberal arts university in Roanoke, Virginia offering undergraduate education for women and selected graduate programs for men and women. Founded in 1842 as Virginia’s oldest chartered women’s college, Hollins provides abundant opportunities to students for leadership development, research, and study abroad, and provides access to real-world internships around the globe largely supported by an extensive alumnae/i network, which has been recognized by The Princeton Review as the fifth best in the nation among private schools.

Role and Impact of the Director of Advancement Services

Reporting to the Vice President for Institutional Advancement, the Director of Advancement Services will manage strategy, planning, and reporting activities of the department and oversee the day-to-day operations including database management, gift recording and acknowledgement, constituent data management, and reporting. The director will supervise the Assistant Director of Advancement Services, Gift Processing Specialist, and Constituent Records Specialist.

Within the first year, this position will contribute toward the restructuring of advancement services functions, and review, develop/update, and implement critical policies and procedures driving departmental operations within the context of appropriate business process and industry best practices.

The Director of Advancement Services will ensure departmental activities and special projects are in alignment with divisional and institutional strategies through careful evaluation, prioritization, and assignment of duties. The director will lead and work closely with the Advancement Services team to fulfill data and report requests to meet division needs and achieve university goals. While the director will have the opportunity to collaborate with key partners across campus, they will most closely work with members of the fundraising and alumnae/i relations teams to identify strategies for supporting their initiatives and goals, as well as with the university Business Office to deliver required records and reports in support of annual institutional financial audits.

The ideal director must bring the following experiences and qualifications:
  • Bachelor’s degree
  • Minimum of five years of related, progressive experience (database systems management, reporting, business/financial operations and processes, data analysis, etc.)
  • Proficiency working with databases, CRM systems, reporting tools, and Microsoft Office products
  • Strong problem-solving and analytical skills, including ability to analyze end-user requirements and determine best method to meet and communicate these requirements
  • Demonstrated flexibility and adaptation to changing technologies and situations
  • Ability to work independently as well as in a team environment
  • Proven abilities to meet deadlines, attend closely to details, make sound judgements, manage confidential and sensitive information, and work effectively with multiple constituencies
  • Effective communication and interpersonal skills
  • Ability to recruit, retain, and foster a team of able professionals and demonstrated experience in managing a dynamic team
  • Commitment to advancing equity and inclusion for diverse populations
  • Ability and willingness to work evenings and weekends as needed
The preferred director will have these additional qualifications and experience:
  • Proficiency with Ellucian Banner (university database), Anthology Encompass (CRM system), and Evisions Argos (reporting tool)
  • Proficiency working with data visualization tools such as Microsoft Power BI
  • Proficiency in SQL programming
  • Experience in a single-sex, residential, liberal arts higher education institution
Fundraising Success

Hollins boasts a financial profile envied by many small liberal arts colleges. The university has the fourth largest endowment among private colleges in Virginia — standing at $219 million as of June 30, 2021 —and has operated without external debt since 2008. Hollins’ graduates are especially generous in supporting their alma mater. In 2010, Hollins completed the largest fundraising campaign in the university’s history, raising $162 million. In 2017, Hollins achieved its highest single year fundraising total, meeting a six-month $10 million challenge for the university’s 175th anniversary. In 2021, Hollins University received $75 million, the largest gift to Hollins and the largest gift ever given to a women’s college. Even though the financial foundation of Hollins is solid, challenges persist as a tuition-driven institution. The annual fund provides a significant part of the operating budget, and the Director of Advancement Services plays a critical role in that fundraising effort by overseeing timely gift processing and accurate reporting.

Diversity, Equity, and Inclusion

Hollins strives for diversity, equity, inclusion, and justice, and the university has made great progress in several respects. The university’s student body has become one of the most diverse in the nation among liberal arts colleges: 34% of all domestic undergraduate students self-identify as students of color, 25% are first-generation college students, and 10% are international students representing 22 countries. Hollins has made financial aid for students with demonstrated need a priority with 99% of its students receiving some form of aid. Also, among the incoming first-year cohort, 100% received some form of financial aid, and 38% were Pell Grant-eligible.

Application Process

Applicants should submit a resume and cover letter which clearly outline their experience with advancement services and how their contributions will further the institution’s goals to . Screening of candidates will begin immediately and preference will be given to applications received by April 11, 2022. Semi-final candidates will be asked to submit contact information for three references. The selected candidate will be subject to credit and criminal history background checks.

Hollins is an equal opportunity employer and is strongly committed to promoting diversity and inclusivity at every level of the university. Persons of all genders; persons with disabilities; persons of all racial, ethnic, and cultural backgrounds; and first-generation college graduates are encouraged to apply.

For more information about Hollins, please visit our website .

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