Receiving/Mailroom Clerk

Job Summary

RISD is currently seeking a Receiving/Mailroom Clerk to join its Mail Services and Receiving Team. This team processes incoming and outgoing mail at RISD’s mail center and receives freight deliveries at the off-campus warehouse.

This is a full-time position with excellent benefits, which include but is not limited to:

• Four (4) weeks of paid vacation
  
  
• Personal and sick time
  
  
• Robust medical, dental, and vision benefits, which begin the first day of the month following your date of hire
  
  
• Fully vested 403(b) retirement contributions after meeting eligibility requirements
  
  
• Paid Parental Leave
  
  
• Education Assistance and Tuition Remission programs
  
  
• 14 paid holidays
  
  
• Free RIPTA Transportation to and from work
  
  
• Available on-campus parking
  
  

The Receiving/Mailroom Clerk serves as a supportive and collaborative member of the RISD Mail and Receiving Services team by accepting, processing, and distributing all incoming mail and packages in a friendly and efficient manner. Effectively uses RISD-approved software systems (such as SCLogic) to ensure accurate processing of mail and packages. Provides a high level of customer services to students, faculty, and staff picking up and mailing out items. Delivers mail and packages to on-campus destinations in a timely manner. Actively participate in all aspects of the mailroom and receiving operations as needed.

Essential Functions

• Unload mail and package deliveries from of various carriers including, but not limited to: USPS, FedEx, DHL, Amazon, and UPS. Follow safety protocol when loading bins, using hand trucks and appropriate lifting techniques. Process mail and packages in an accurate and efficient manner as designated by supervisor (scanning items and placing them in designated areas, shelves, or bins, and by placing flat mail into student folders using scanners to process.) Responsible for tidying and organizing shelves and bins to expedite efficient distribution.
  
  
• Wait on customers in a timely and courteous manner, representing RISD Mail and Receiving Services professionally and knowledgeably to a diverse clientele including students, faculty, staff, and visitors.
  
  
• Sort, meter packages, and bundle all outgoing classes of mail and packages using RISD-approved mail processing system (such as NeoPost.) (10%) Sort, distribute, and route incoming and interoffice mail to all departments campus-wide.
  
  
• Record mail charges daily on postage meter.
  
  
• Deliver departmental packages to RISD departments, either on foot or by driving, when necessary.)
  
  
• Maintain a clean, organized workplace by performing basic tasks including but not limited to: cleaning service desk, tidying work area, sweeping, wiping refrigerator, putting out trash, etc. Organize recycling area as needed.
  
  
• As applicable, open up mailroom by preparing for incoming package deliveries, and/or close the mailroom, ensuring that the scanners and handhelds are charging for the next day, lift is in the proper position, lights are turned out, and the area is ready for the next day and properly secured.
  
  
• As needed, assist Mail Services & Receiving Manager in training student workers and providing basic guidance.
  
  

Required Knowledge/Skills/Experience

• High school diploma or and equivalent combination of education and experience.
  
  
• Strong customer service skills.
  
  
• Basic computer skills.
  
  
• Valid driver’s license.
  
  

Work Environment

This job involves regular exposure to all types of weather conditions.

Valued but not required skills and experience:

• Prior mailroom or post office experience
  
  
• Knowledge of postal rates and regulations (domestic and foreign).
  
  
• Ability to operate a forklift
  
  

Union

No

Work Schedule

Anticipated work schedule for this position is M-F, 10:30am to 6:00 pm (35 hours per week); however, specific schedule will be discussed with candidates at time of interview. Some evening and weekend hours may be required.

Employment Status

Full-time, Regular

Grade

08/CT

Documents Needed to Apply

Resume (required)

Cover letter (strongly preferred)

Incomplete applications will not be considered. Please upload all required documents.

The successful candidate will be required to meet our pre-employment background screening requirements.

RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.

For internal use only - Job Family:

Mail Services