Assistant Technical Specialist, University Police

Posting Details

Position Information

Fiscal Year
2021-2022
Position Title
Assistant Technical Specialist, University Police
Classification Title
Instructional Support Associate
Department
University Police
Posting Number
P220070
Posting LinkEmployer
State
Position Type

Professional Appointment Term
Term
Salary Grade
SL2
https://www.ubjobs.buffalo.edu/postings/33397


Posting Detail Information

Position Summary

The University at Buffalo Police Department seeks an Instructional Support Associate to provide support to the Instructional Support Specialist and Equipment Specialist.

This position supports the diverse technology infrastructure within the University Police Department as well as the expanding University wide security camera system. The candidate will be required to be actively involved in all aspects of University Police technical operations. Candidates must possess a solid background in IT customer support and will be expected to work in a highly effective manner in areas concerning both day-to-day operations as well as on both short-term and long-term projects. Candidate will be a self-starter capable of producing results working both individually and in a team environment.

These duties will include but are not limited to the following items:

• Assist the lead technical specialist in the implementation, maintenance and support of all technology-based needs of the University Police department including both hardware and software platforms
• Assist with the installation and support of complex security systems for the university on the North, South and Downtown campuses, including bid specifications, cost estimates and system implementation
• Provide on-going support for the campus security camera systems. Monitor the campus security camera system to ensure proper functionality of security cameras. Coordinate repair, replacement and upgrades of all campus security cameras
• Assist the lead technical specialist in the maintenance and oversight of the UB Blue Light Emergency phone system
• Assist with the maintenance and support of all University Police servers, workstations, tablets, radio, VoIP and analog phone components and their related systems at all departmental locations on the North, South and Downtown campus locations
• Provide application training and support for University Police staff. Applications include both commercial products (e.g. Microsoft Office Suite, Adobe products, etc.) as well as systems specific to University Police and Law Enforcement Agencies
• Assist with the maintenance of the University Police vehicle fleet to include in-car electronics, emergency lighting, mobile radios and in-car tablets
• Ensure all University Police systems are fully operational and that any loss of service is restored in a timely and efficient manner

Normal work hours are Monday through Friday from 8:30 a.m. to 5:00 p.m. Specific hours will be determined and flexible work arrangements are supported. However, all duties listed above occur in a 24/7/365 environment. Therefore, as part of your professional obligation working extended hours, weekends, holidays and varied hours may occasionally be required. Candidate is expected to be available on-call outside of normal work hours. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.
Minimum Qualifications

• Associates Degree
• Two (2) or more years of technical experience working in a Windows environment
• High Degree of Professionalism, excellent written, verbal and customer service skills
• Personal initiative and self-discipline are necessary
• Ability to troubleshoot computer software, hardware and network failures, camera software and hardware failures, and alarm system problems
• Must be able to pass a comprehensive criminal background check
• Valid Driver’s License
Preferred Qualifications

• Working knowledge of security camera support
• Experience using Video Management System
• Ability to troubleshoot camera software and hardware failures
• Ability to troubleshoot alarm system problems
• Experience working with and troubleshooting electronic equipment
• Knowledge and experience with card access systems
• Experience with VOIP and analog phones
• Experience in or knowledge of a university community.
Physical Demands

• Ability to carry and climb ladders up to 12 feet for security camera installation.
• Transport and carry tools needed for installation.
• Ability to move up to 50lbs with the use of a cart or dolly and ability to climb a ladder up to 12ft.

Salary Range
Commensurate with experience
Type
Full-Time
Campus
All Campuses
Posting Alerts

Special Instructions Summary

Additional Information

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
Is a background check required for this posting?
Yes
Background Check Notification
Employment in this position will be contingent on the university’s verification of credentials and any other information required by federal or state law, and University at Buffalo policies, including the completion of a criminal history check.


Contact Information

Contact's Name
Daryl Kempf
Contact's Title
Technical Specialist
Contact's Email
dlkempf@buffalo.edu
Contact's Phone
716-645-8938


Posting Dates

Posted
02/24/2022
Deadline for Internal Applicants
03/10/2023
Deadline for External Applicants
03/23/2023
Date to be filled



References

Number of References Required
3
Reference Cutoff Date

Instructions to Applicant

For more information, click the "How to Apply" button.