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Assistant Director for Housing and Operations

Skidmore College
New York, United States
Salary Not Specified
Posted Date
Feb 23, 2022

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Position Type
Faculty Positions, Business & Management, Management, Administrative, Business & Administrative Affairs, Facilities Management & Physical Plant, Student Affairs, Other Student Affairs, Residence Life, Student Activities & Services
Employment Type
Full Time
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Skidmore College seeks an Assistant/Associate Director of Residential Life for Housing Operations (title depends on experience and training). The Assistant/Associate Director of Residential Life for Housing Operations manages all aspects of housing operations, including occupancy management, contracts, assignments, housing policies, opening/closing processes, and central office and hall operations. This position oversees the use of the StarRez housing management system. This position collaborates with Facilities Services on daily operations. This position reflects Skidmore College’s commitment to excellence and community. The Assistant/Associate Director is a full-time member of the Office of Residential Life and reports to the Director of Residential Life.


• Manages the day-to-day occupancy management process within the housing community compromised of approximately 2400 student beds including applications, contracts, assignments, room changes and annual opening and closing. This includes fall/spring; spring/summer; summer/fall, Thanksgiving, winter, and spring breaks.

• Develops and maintains all system administrator functions of StarRez (to be implemented in Spring 2022) and maintains data within StarRez. Provides reports and queries for individuals, departments and outside entities.

• Trains users and functional teams on StarRez within Residential Life. Maintains accurate student housing files and records through database systems and non-electronic systems. Work within multiple semesters and multiple systems for accurate housing assignments and records for various student categories.

• Reviews all requests for room changes and processes requests including meeting with students as necessary.

• Assists with the coordination of all occupancy usage and reporting, including identifying trends, projections and forecasting for future housing needs.

• Corresponds with incoming and current students regarding occupancy status and housing deadlines.

• Coordinates wait-lists for incoming and returning students.

• Performs work of a confidential nature.

• Works with department and campus partners to coordinate ADA assignments for students with accommodation needs.

• Works with other campus partners (Bursar’s Office, Student Academic Services, Conferences & Events, etc.) to implement housing processes as they pertain to other departments on campus.

• Assists with facilities management to ensure daily operations run efficiently including custodial, maintenance, and grounds,

• Assists the Director in the development, and revision of policies and procedures within the residence halls. • Assists with all aspects of facilities management for both residence halls and apartments.


• Develops, and revises manuals and which support policies and procedures regarding housing and operations.

• Provides 24 hour on-call first response coverage on a rotating basis.

• Work evenings and weekends as needed.

• Serves as a mandatory reporter (Clery Act) and responsible employee (Title IX) and immediately reports related incidents according to federal mandates and university policies.

• Participates in activities and programs within the department, division, and institution as needed.

• Other duties and responsibilities as assigned.

Bachelor’s degree required, Master’s degree preferred with 2-3 years work experience at time of hire. Demonstrated ability to work with diverse students and staff. Excellent problem solving, interpersonal, communication, customer service, and conflict management skills Program and project development Ability to adapt to change Passion for residential life. Master’s degree in College Student Personnel or related area of study Experience with StarRez, and CS Gold (CBORD product).

Required documents needed to apply:
  • On-line application
  • Cover Letter
  • Resume
  • List of Three References
Pay Range: Commensurate with experience

In order to prevent or significantly reduce the risk of COVID-19 transmission at Skidmore College and protect all members of the College community from infection, successful candidates will be required to submit proof of full vaccination as a condition of employment, unless exempted as a reasonable accommodation of a medical condition or sincerely religious belief or practice.


Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.

Employment at Skidmore College is contingent upon an acceptable background check result.


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