Administrative Assistant, Doctor of Physical Therapy Program

Administrative Assistant, Doctor of Physical Therapy Program


At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.

Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.

We are currently seeking to fill our Administrative Assistant, Doctor of Physical Therapy Program position at the Georgia campus with a highly qualified and passionate individual.

SUMMARY:
This position reports to the Academic Coordinator and assists in office administration to optimize work flow and insure efficient operation of the department. This individual is also the first point of contact for the department and directs visitors/guests to the appropriate office or individual and respond to all customer inquiries.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties listed below are representative of the nature and level of the work assigned and are not necessarily all inclusive.

Reception:

Greeting and directing visitors/guests to the appropriate office or individual.

Responding to “customer” inquiries in a polite and timely manner.

Provides general, routine information in person and over the telephone: refers complicated or non-routine inquiries to appropriate staff.

Purchasing:
Ensure that all requisitions for purchases are entered correctly.

Maintain records of all purchases and requisitions.

Maintain and organize office, kitchen and clinical/teaching supply inventory.

Facilities:
Interface with facilities management for maintenance of facilities and preparation for special events, in coordination with the Office Manager (or new title); assist with preparation as required

Assist in scheduling the use of Department facilities.

Schedule rooms for meetings or classes outside the PT Suite.

Manage assignment of lockers to students, including maintaining a list of assignments.

Maintain order and neatness of lobby/study area.

Maintain order and general supplies in classrooms and labs; dry erase markers, hand sanitizer, batteries, etc. Note and report repairs as needed.

Academic Support:
Assist faculty by making copies, sending and receiving faxes, printing documents and laminating.

Proctor written examinations and provide support to faculty, as needed, for clinical practical examinations.

Maintain instructional calendar, in conjunction with the Director of Curriculum.

Assist and support Clinical Education and Curriculum with word processing and data entry activities.

Maintain clean linen supply by inventorying supply, arranging for pickup of dirty linens, and restocking labs, exam rooms and classrooms.

Serve as the interface with facilities and distribution by receiving and distributing mail and packages to the appropriate individuals or room and placing work orders for facility issues.

Serve as the liaison with book publishers and secure desk copies for faculty.

Other Responsibilities:
Support special events (e.g., commencement, white coat ceremony).

Perform other duties as assigned by the Department Chair.

POSITION REQUIREMENTS:

Education:
High school diploma or equivalent is required; Associate degree or some technical training beyond high school is preferred.

Experience :
A minimum of three years of experience in a similar position at a fast-paced business environment is required; preference given to prior experience in a College, University, or Physician's office environment.

Proficiency in the full Microsoft Office Suite is required, especially Word and Excel

Strong interpersonal and organization skills are required.

Excellent written and verbal communication skills are required.

PCOM is an equal opportunity employer and all qualified applicants will receive consideration. We adhere to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.