Commitment to Mission
This job carries with it the obligation to uphold the Mission of
Lone Star College (LSC) in carrying out the duties of the position.
A commitment to positive interpersonal behaviors, professional
communication, diversity, integrity, leadership, stewardship,
respect and accountability to LSC students and employees is
- One LSC
- Student Focused
- Own It
- Advance Equity
- Cultivate Community
- Choose Learning
The Chronicle of Higher Education’s “Great Colleges to Work For” is
designed to recognize colleges that have been successful in
creating great workplaces and to further research and understanding
of the factors, dynamics and influences that have the most impact
on organizational culture at higher education institutions.
Lone Star College was recognized in five areas: Confidence
in Senior Leadership; Diversity; Facilities, Workspace &
Security; Job Satisfaction; and Work/Life Balance .
Campus Marketing Statement
Lone Star College-Kingwood
Lone Star College offers high-quality, low-cost academic transfer
and career training education to 93,000+ students each semester.
LSC has been named a 2021 Great Colleges to Work For® institution
by the Chronicle of Higher Education and ranked 35th in Texas in
the Forbes ‘America’s Best Employers By State’ list.
LSC consists of eight colleges, seven centers, eight Workforce
Centers of Excellence and Lone Star Corporate College.
Lone Star College-Kingwood, an innovative and dynamic community
college located in the pine-forested suburbs of northeast Houston,
has an opening for someone interested in working with a diverse
group of colleagues who want to make a difference in the lives of
students and grow professionally. Kingwood focuses on fulfilling
individual dreams and enhancing community life and offers unique
programs in respiratory care, computer gaming and dental
Location address is 20000 Kingwood Drive, Kingwood, TX 77339.
PURPOSE AND SCOPE:
The PT Specialist III, Instructional Support, will welcome and
support Learning Commons users in person, over the phone, and
through email at the front desk. He/she will be responsible for
three types of work: circulation duties, basic computer assistance,
and tutoring check-in/out processes. Some duties include creating
IDs, checking items in/out, directing users to appropriate Learning
Commons resources and staff, assisting with computers, assisting
with software such as Microsoft Office, and basic troubleshooting
of technology. This position will require the employee to regularly
walk the space offering assistance as needed.
ESSENTIAL JOB FUNCTIONS:
KNOWLEDGE, SKILLS AND ABILITIES:
- Provides computer lab assistance to college students, staff and
general public; including but not limited to: Microsoft office,
D2L, printing, scanning, and other Learning Commons technology
- Provides basic circulation assistance; including but not
limited to: check-in/out of items, processing holds, creating
student IDs, and resolving fines using Symphony Workflows and
- Manages tutoring check-in/out, explains the tutoring lab
process, and oversees smooth operations for users and tutors
- Serves as an energetic, friendly, and knowledgeable first-line
contact for the Learning Commons in person, by telephone, and
email. Screens and refers users to appropriate resources such as
tutoring or reference librarians when professional assistance is
- Monitors and maintains the smooth operation of the Learning
Commons space through tasks such as straightening furniture, waking
up computers, checking on supplies, wiping down surfaces, and
checking "high-risk" areas for inappropriate behavior
- Troubleshoots printers, scanners, copiers, and computers in the
Learning Commons space; reports issues to the appropriate
- Interprets and enforces Learning Commons policies and
procedures for students, college staff and the community
- Opens/closes learning commons areas - dependent on schedule and
- Responsible for clerical tasks such as maintaining statistics,
collection inventory, shelf-reading, data entry
- Responsible for other reasonable related duties as
- Demonstrated proficiency with computers and basic software such
as Microsoft Office
- Technologically savvy
- Excellent communication and customer service skills;
approachable and energetic with a dedication to service.
- Good problem solver
- Ability to multitask
- Experience with D2L/Symphony Workflows a plus
The work is sedentary. Typically, the employee sits comfortably to
do the work. However, there may be some walking; standing; bending;
carrying of light items, such as papers, books, or small parts; or
driving an automobile. No special physical demands are required to
perform the work. This position does require the employee to
regularly walk the space offering assistance as needed.
WORK SCHEDULE AND CONDITIONS:
- Equipment used includes, PC workstation running on a LAN in a
Microsoft Windows environment, calculator, phone, and other general
- Interface with internal and external contacts as needed to
carry out the functions of the position
- Work is performed in a climate-controlled office with minimal
exposure to safetyhazards
- High School Diploma or GED
- At least 1 year related work experience
Hourly Pay Rate is $13.99
Benefits Marketing Statement
By joining our top-notch institution, you will enjoy being a part
of an organization that offers a supportive, collegial work
environment, excellent work/life balance, tuition waiver,
participation in a tax deferred retirement plan and more.
Go to the Job Search page, click on ‘My Activities’ at the top of
the page. Under My Cover Letters and Attachments you will click on
‘Add Attachment.’ Please be sure to put the Job ID# in the title
once you name your file for cover letters only, unless you attached
your cover letter with your resume.
If you are applying for an Instructional position (i.e. Faculty,
Adjunct Faculty, Instructor), please ensure you include the
following to be considered: Resume/CV, Cover Letter, Teaching
Philosophy, and unofficial transcripts.
You must limit your file name for any attachment to 40 characters
How to Apply
ALL APPLICANTS MUST APPLY ONLINE ONLY
We will not accept application material received via fax, email,
mail, or hand delivered.
Postings for part-time and adjunct positions are active for the
academic year. By selecting the option to receive notifications on
your profile, you will begin receiving electronic communication
regarding new opportunities with Lone Star College (LSC).
If selected for an interview, a recruiter will contact you by
phone, or email to schedule an interview.
Lone Star College participates in the E-Verify program, under which
Lone Star College provides the federal government with information
from each new employee's Form I-9 to confirm that the employee is
authorized to work in the United States.
More information on the E-Verify program is available at www.dhs.gov/E-Verify
Lone Star College is an EEO Employer. All positions are
subject to a criminal background check.