Senior Student Services Specialist, School of Dentistry

Position Primary Purpose:
Virginia Commonwealth University School of Dentistry is seeking applicants for a full-time Senior Student Services Specialist to provide admissions and recruitment support to the Office of Admissions at the School of Dentistry. This position serves to assist the Office of Admissions with advising, recruitment and admissions processes for the Guaranteed and Preferred Applicant Program, the Kuwaiti Dental Program, and the D.5, Doctor of Dental Surgery, Dental Hygiene and International Dentist Programs. The position works as a member of a team in planning, organizing, and carrying out the the tasks integral to support the mission of the Department of Admissions and the School of Dentistry.

Responsibilities:

• Develop, plan, manage and implement daily activities of multiple summer enrichment program and academic year enrichment programs
• Liaison for Doctor of Dental Surgery and Dental Hygienist organization activities
• Assist and conduct independent pre-dental student advising utilizing the Office of Admissions process and protocol
• Aid recruitment efforts by counseling prospective students
• Provide student support for teaching assistant and volunteer participants in the School of Dentistry summer pipeline programs
• Ensure compliance with VCU's Safety and Protection of Minors Policy
• Maintain an accurate database of program participants and prepare reports as requested
• Compile and analyze application and enrollment trends and make recommendations for strategic interventions to enhance enrollment
• Review application on WebAdMIT for Doctor of Dental Surgery and Dental Hygiene admissions and recruitment
• Advise pre-dental and pre-dental hygiene students
• Manage dentistry open house registration, schedule and student participation in panel and tours
• Arrange travel for Director of Student Recruitment, process travel authorizations and reimbursements in Chrome River
• Process financial transactions and reconciliations for recruitment budget
• Set-up and attend workshops, meetings, event, orientation and trainings

Required Qualifications:

• Bachelor's degree
• Valid driver's license
• 1+ years' experience advising and recruiting
• Minimum 1 year or experience developing, managing academic programs and tracking data
• Comprehensive knowledge of approaches and issues in dental education/practice
• Excellent writing, proofing, formatting skills and preparing reports
• Experience coordinating public relations including preparing newsletters, fliers and promotional materials
• Excellent verbal and written communication skills
• Excellent organizational skills and ability to manage multiple tasks with competing deadlines
• Ability to work collaboratively in a team environment
• Familiarity with higher education environment
• Ability to work independently and meet clear and established metrics and recruitment goals
• Proficient in Microsoft Word, Excel and Access
• Ability to travel for evening and weekend work is required
• Demonstrated experience working in and fostering a diverse faculty, staff and student environment or commitment to do so as a staff member at VCU

Preferred Qualifications:

• Master's degree
• Related combination training and/or experience
• 2+ years' experience in program development and project management
• 2+ years' experience with database management, recording and tracking of data
• Experience handling student application process and matriculation using computerized database
• Experience working with International students

Salary Range: Commensurate

ORP Eligible: No



Position Details:

Department: School of Dentistry - Admissions
Employment Type: UF - University Employee FT
Restricted Status: No
FTE: 1
Exemption Status: Exempt



Contact Information:

Contact Name: Dr. Mary T. Pettiette

Contact Email: pettiettem@vcu.edu

Contact Phone: (804) 828-9196