Chief Information Officer (CIO)
- Employer
- Dominican University
- Location
- Illinois, United States
- Salary
- Salary Commensurate with experience
- Date posted
- Jan 28, 2022
View more
- Position Type
- Executive, Other Executive
- Employment Level
- Executive
- Employment Type
- Full Time
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TITLE: Chief Information Officer (CIO)
FLSA STATUS: Exempt
DEPARTMENT: Information Technology
REPORTS TO: Vice President for Finance and
Administration PRIMARY PURPOSE/ POSITION
SUMMARY: The CIO provides overall vision and
leadership for the University’s Information Technology (IT)
division. This includes overseeing the maintenance,
operation, and security of the University’s academic services and
enterprise information systems, Support Center, classroom
technologies, web presence, web-based applications, learning
management system, and administrative applications. In
addition, the CIO acts as liaison between University audiences and
IT to design, direct and implement plans that improve business
processes that are collaboratively created by departments and IT,
and serves as primary support for technology training and
development across the University. The CIO will serve as a
member of the President’s Cabinet.
EXPECTATIONS FOR ALL DOMINICAN EMPLOYEES:
As a diverse, Catholic, Hispanic-Serving Institution (HSI), we
center access, belonging, and equity-minded perspectives. We are
seeking an individual who can demonstrate effective engagement in
an environment where colleagues and students come from many
backgrounds and identities, as well as someone who can demonstrate
commitment to equitable and accessible technological
practices. A successful candidate will demonstrate a strong
commitment to relationship-centered service and leadership
reflective of the Dominican mission. JOB
COMPONENTS/PRINCIPAL DUTIES AND RESPONSIBILITIES:
Management and Leadership
- Strategically manage and direct all IT programs, services and policies for the University.
- Develop and maintain continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work both independently and cooperatively to provide quality service.
- Lead the prioritization of information technology projects and investments, contributing to the development of multi-year operating and capital budget projections from a current annual baseline of approximately $3.5M.
- Manage, supervise, and mentor professional IT staff to promote the achievement of organizational and University goals and to contribute to employees’ professional development.
- Provide regular status reports to the Vice President of Finance and Administration and bi-weekly status reports as a member of the President’s Cabinet.
- Oversee the selection, implementation, development and operation of enterprise information systems.
- Provide leadership for enterprise applications by identifying new technologies and methodologies for information systems, and by leading the University community in utilizing best practices for selected technologies.
- Coordinate and direct resources, related procurement functions, personnel and communication to meet University technology needs and assure operational and efficient activities.
- Partner with University leadership to develop a strategic plan to support online and distance education in a post-pandemic environment.
- Maintain and enhance an integrated set of educational technology platforms (learning management system, enterprise video platform, web conferencing, etc.) to support on-campus, hybrid, and online instruction.
- Work in partnership with the University’s Center for Teaching and Learning Excellence (CTLE) to enrich the relationship between technology and pedagogy and to advance the adoption of new technologies in the classroom.
- Coordinate the deployment and maintenance of computers, network and multimedia technology systems, and related hardware and software in the classrooms and labs.
- Establish, implement and oversee standards and procedures for enterprise applications, including operational procedures; development of University best practices; information security design and procedures; configuration and change management; contingency planning and disaster recovery procedures; and quality assurance.
- Provide leadership in project management and change management, conduct user interviews, document business requirements, manage change control, and provide guidance to users on effective and efficient approaches to achieve project objectives.
- Expand the Dominican online environment for greater use and integration with mobile applications and social media.
- Collaborate with the Office of Marketing & Communications and other clients to design, implement, maintain and enhance a holistic and unified University web presence.
- Direct the operations and outcomes of the University Support Center.
- Develop a comprehensive training and development plan that increases technical competencies across the University.
- Identify technology inequities in the student population and leverage partnerships and internal resources to help close gaps.
- Address inequities by offering access to technology services, applications, and/or technical expertise.
- Manage implementation of IT initiatives, including but not limited to, migration from legacy systems, new software and hardware applications, integration projects, and other change management projects.
- Excellent oral and written communication skills.
- Strong commitment to teamwork and customer service.
- Ability to work efficiently and autonomously on multiple projects.
- Ability to think creatively and solve problems collaboratively.
- Ability to demonstrate professionalism and a positive attitude.
- Commitment to provide equitable access to university IT resources.
- Bachelor's Degree required. Master’s preferred.
- 10+ years of experience and increasing responsibility in a medium to large sized organization.
- Experience in managing staff and providing collaborative customer service.
- Experience implementing, upgrading, and managing enterprise wide solutions, ERP platforms, and learning platforms, particularly in an education or similar industry setting, preferred.
- Specific experience with Jenzabar, Canvas, and/or Slate preferred.
- Experience negotiating contract terms preferred.
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