Specialist III, Continuing Education Advising

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Advance Equity
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement

Lone Star College-North Harris

Lone Star College offers high-quality, low-cost academic transfer and career training education to 93,000+ students each semester. LSC has been named a 2021 Great Colleges to Work For® institution by the Chronicle of Higher Education and ranked 35th in Texas in the Forbes ‘America’s Best Employers By State’ list.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-North Harris, nestled on 200 acres of piney woods, is the original and largest college in the Lone Star College System family. Serving the community for more than three decades, LSC-North Harris offers more than 60 programs of study, including university-transfer and numerous education courses and programs. LSC-North Harris is keenly focused on leading-edge technology in emerging technical job fields.

Location address is 2700 W.W. Thorne Drive, Houston, TX 77073.

Job Description



PURPOSE AND SCOPE:

The Specialist III, CE Advising is responsible for ensuring that LSC students are served efficiently, with all, including advising and registration. Authorizes and accepts DOT physicals and drug testing for enrollment. Monitors, enrolls, and/or cancels classes and assists students with a variety of different sources of financial aid.

ESSENTIAL JOB FUNCTIONS:

1. Advises students on proper course selection and requirements, explaining the degree/program types and options that LSC offers, as well as disseminating information to students about all the services that are available on campus.
2. Answers phone calls, emails, and face-to-face student interactions
3. Performs accurate data entry including adding/dropping new students in system and correctly registering their classes; runs weekly reports on classes to ensure accuracy
4. Creates flyers, job aides, maps, room notices, etc. to properly inform and best assist students
5. Maintains and inputs class information on the American Payroll Association website for Pay Train Fundamentals and Pay Train Mastery
6. Works with recruiters and carriers for employment assistance for LSC students
7. Assists in training incoming front desk employees with registration, advising, and customer service
8. Schedules CDL orientation sessions
9. Assists with execution of commencement logistics and graduation ceremony and coordination all pre-graduation activities and events
10. Assists with the preparation of events including catalogs/flyers, handout goodies, stands, etc., and attends events to inform the community of LSC programs
11. Functions as first response access point for all students; receives inbound calls from faculty, staff, community members, and students with Admissions issues, updating student accounts and registration processes
12. Answers all inbound calls and trouble-shoots Student Center to resolve student inquiries regarding the admissions process, advising info, registration requirements, and business office functions, as well as general inquiries
13. Collaborates with college staff and administrators to address and provide a wide variety of assistance to students to promote recruitment, admissions, and enrollment as the college
14. Contacts prospective students during peak registration and before each enrollment period starts to provide assistance with the enrollment process through phone calls or emails; ensures that the admission process follows the TEA guidelines
15. Assists in the ordering, receiving, stocking and distribution of office supplies; picks-up, receives, sorts and distributes incoming mail and shipments
16. Promotes communication, program awareness, and opportunities that the college provides
17. Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong attention to detail
• Ability to use software products
• Ability to work on multiple projects

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.



WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• Position may be required to work schedules outside of core business hours

REQUIRED QUALIFICATIONS:

• High School Diploma and at least 3 years of related work experience, or an equivalent combination of education and experience

Salary

Hiring salary range is $32,250-$37,088

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.