Career Opportunity Number
Job Open Date
Job Close Date
Open Until Filled
Initial Screen Date:
* Bachelor’s degree. Master’s degree preferred.
* One (1) year experience related to education and
* Minimum qualifications can be substituted with an equivalent
combination of education and experience sufficient to successfully
perform the essential duties of the job.
Preference will be given to individuals who possess
• Master’s degree in Higher Education, Student Affairs, Counseling
or a related field
• 1 year of academic advising experience
• Experience with academic advising case management
• Evidence of effective communication and public speaking
• Experience using case management software and/or student
information systems to support advising and the tracking of student
• Experience supporting student success and retention
• Experience with supporting the academic and social development of
students of all ages
• Experience working with online and/or non-traditional
• Evidence of working with diverse populations
• Experience working in a collaborative team environment
• Experience leading projects or events
Normally scheduled Monday through Friday; however, may be required
to work other shifts to include evenings and/or weekends. Schedule
subject to change based upon department needs.
The annual salary is $48,956. A competitive benefit package is
Special Instructions to Applicants
* Cover letter, resume, and transcripts are required and must be
attached to the online application in order to receive any
* Interviews will be conducted by a hiring committee.
This is the first level in the Academic Advising series. Incumbents
assist students with academic programs which include enrollment
processes, course offerings, fees, course selection, test scores,
financial aid eligibility and options, and other resources that
will help students meet their educational and occupational needs.
Major duties and responsibilities include: providing general
advising for walk-in and managing caseloads of students with
academic life coaching; providing information to current and
prospective students regarding academic programs, requirements, and
application process; reviewing student documents for eligibility
and compliance with policies and procedures; exploring resources
and options; guiding selection of academic courses; reviewing
academic progress; coordinating advisement groups or related
activities; determining SAP ; and sharing program information from
* EOE /M/F/Vet/Disabled
Typical Essential Duties
• Provides information and advice to current and prospective
students regarding academic programs, admission and degree and
certification requirements, application processes, applicable
policies and procedures, resources, student aid, and/or financial
or tuition information.
• Provides assistance to students by exploring academic and
financial resources and options, providing guidance regarding
academic course selection, and reviewing academic progress (e.g.
Satisfaction Academic Progress).
• Performs administrative tasks to include providing general
information to students and other visitors via phone, email, or in
person; addressing concerns and complaints from students or
parents; scheduling caseload appointments; greeting visitors; and
directing calls appropriate departments or personnel.
• Reviews student files and other documentation to determine
program/financial aid eligibility and ensures compliance with
policies and procedures; work may involve ensuring that students
meet academic and institutional requirements.
• Coordinates activities and schedules of advisement groups and
other operations to facilitate departmental tasks; work may also
involve coordinating with internal and external personnel,
department, and agencies, to communicate program information and
facilitate departmental operations, including facilitating the
achievement of students’ educational goals.
• Utilizes databases and other online systems to enter, retrieve,
and/or research information and maintain student
• Performs other duties of a similar nature or level. This job
description is intended to represent only the key areas of
responsibilities; specific position assignments will vary depending
on the business needs of the department.
• Academic program requirements;
• Customer service principles;
• Applicable Federal, State, and local laws, rules, regulations,
codes, and/or statutes;
• Workshop and program principles and operations;
• Presentation principles and practices;
• Diverse populations and cultures;
• Computers and related software applications.
• Advising students on applicable policies and procedures;
• Providing customer service;
• Interpreting academic program requirements;
• Reviewing and processing paperwork, forms, and/or other related
• Developing and implementing programs and workshops;
• Maintaining confidentiality;
• Resolving conflicts;
• Using a computer and related software applications;
• Utilizing communication and interpersonal skills as applied to
interaction with coworkers, supervisor, the general public, and
others sufficient to exchange or convey information.
* No staffing table positions.
Light Work: Exerting up to 20 pounds of force occasionally, and/or
up to 10 pounds of force frequently, and/or negligible amount of
force constantly to move objects. If the use of arm and/or leg
controls requires exertion of forces greater than that for
Sedentary Work and the worker sits most of the time, the job is
rated for Light Work.
Positions in this class typically require: climbing, crouching,
reaching, standing, walking, pushing, pulling, lifting, fingering,
grasping, feeling, talking, hearing, seeing and repetitive
Required fields are indicated with an asterisk (*).
Optional & Required Documents
- * What is the highest level of education you have as conferred
through an official transcript?
- Have not completed High School/GED
- High School/GED
- Associate's degree
- Bachelor's degree
- Master's degree
- Doctorate degree
- * How much experience do you have in academic advising at a
post-secondary level, preferably community college experience, as
supported by the employment history listed on your application?
- less than one year
- between 1 and 2 years
- between 2 and 3 years
- between 3 and 4 years
- between 4 and 5 years
- five years or more
- * How did you learn about this position?
- Academic Keys
- Chronicle of Higher Education
- Diverse Issues in Higher Education
- Dos Mundos
- Employee referral
- Inside Higher Ed
- Kansas City Call
- Kansas City Globe
- Kansas City Hispanic News
- MCC Website
- Other Source
- Cover Letter
- Transcript 01
- Transcript 02
- Transcript 03
- Transcript 04
- Transcript 05
- Other Document 01
- Other Document 02
- Letter of Recommendation 01
- Letter of Recommendation 02
- Other Document 03
- Other Document 04