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Support Specialist for DSU Online

Utah Tech University
Utah, United States
Salary Not Specified
Posted Date
Jan 24, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration, Other Academic Affairs, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Other Student Affairs
Employment Type
Full Time
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Position Announcement

Provide administrative and specialized office support services for the Director of DSU Online, as well as other department leaders and staff. This involves a variety of administrative tasks including reception, drafting memos, distributing mail, ordering supplies, tracking budget, supervision of part-time clerical employees, etc. This position plays an integral part in coordinating activities, resources, and personnel. Additional information about the department is found at .

  • Support the Director and other staff members with administrative assistance, including but not limited to:
    • Scheduling rooms.
    • Arranging food catering for events.
    • Tracking budgets and other financial data.
    • Placing maintenance requests.
    • Taking minutes at meetings.
    • Onboarding support of new personnel.
  • Assist in screening/routing telephone calls, receiving messages, and directing faculty, staff, students, and visitors to the proper offices and resources. Address student and employee questions related to DSU Online programs and services and direct admitted students to assigned program mentors.
  • Oversee and maintain inventories of technology, equipment, and supplies.
  • Track and maintain technology license agreements and renewals. Research and gather information for technology acquisitions and other projects.
  • Assist Director in maintaining and enhancing online system for processing and tracking course development agreements and electronic routing of payment request forms.
  • Assist in maintaining accuracy of website and other marketing materials.
  • Prepare and track purchase requisitions, personnel action forms, travel authorizations, purchasing card statements, and other University forms and processes as needed.
  • Under the guidance of the Director, hire, train, and supervise part-time clerical staff.
  • Learn and apply emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner.
  • Perform other duties as assigned.
  • Associate's degree (or equivalent) required; Bachelor's degree preferred.
  • At least two years' office experience required; experience working in higher education and/or administrative support staff experience preferred.
  • Strong interpersonal skills with an ability to learn quickly, be creative, work independently, set priorities, and meet deadlines.
  • Must be well-organized, able to function well in a changing environment with a number of programs, as well as be attentive to detail.
  • Ability to interact with administrators, faculty, staff, and students at all levels while in a fast-paced environment, remaining proactive and efficient, with a high level of professionalism and confidentiality.
  • Demonstrated ability to develop and maintain financial records, budgets, and various databases.
  • Strong computer skills in word processing, spreadsheets, desktop publishing, library and web-based research, updating and maintaining websites and social media applications, and email; Google application experience and learning management system (LMS, i.e. Canvas) experience preferred.
  • Excellent written and oral communication skills; demonstrated ability of English grammar, punctuation, and correspondence forms.
  • Demonstrated ability to perform general office practices and procedures, including office machines, inventory, purchasing, file management, etc.
  • Excellent customer service and support-oriented skills in interactions with administrators, faculty, staff, students and community members.
Supplemental Information

POSITION DETAILS, COMPENSATION AND BENEFITS: Full-time classified staff (overtime-eligible) position. Annual salary of $33,000 - $35,000, with a desired start date of March 2022. Excellent benefits package included that begins on start date; includes medical, dental, vision, employee assistance and wellness programs, life, disability, retirement, undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. See under 'Benefits Summary' for more details.

ELECTRONIC APPLICATION PROCEDURES: Application review begins February 8, 2022 . Submit application materials (including resume contents and contact information for three professional references) and upload cover letter electronically. If, because of a disability, you need special services or facilities in order to apply for this opening, please call the Human Resources Office at (435) 652-7520.

ABOUT THE UNIVERSITY: Dixie State University (DSU), soon-to-be-called Utah Tech University starting July 1, 2022, is an open, inclusive, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of 'active learning. active life' and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our university is located in picturesque southwestern Utah with its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities. The nearest metropolitan area is Las Vegas, NV (120 miles), with amenities such as an international airport and professional sporting teams. Click here to learn more about the University.

DSU is a fast-growing Utah public institution of higher education, with more than 12,000 students. We offer over 230 programs, including masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek to recruit and retain diverse and ambitious faculty and staff who bring new ideas, possess values and career aspirations aligned with the mission and vision, and are inspired to build a premier open, inclusive, comprehensive, polytechnic university. DSU is an Equal Opportunity / Affirmative Action employer; the President and employees of DSU are fully committed to Affirmative Action and within its programs and activities, including in admissions and employment. DSU does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or DSU’s non-discrimination policies:
  • Director of Equity Compliance / Title IX Coordinator: Hazel Sainsbury - , HCC 579, 435-652-7747.
  • Deputy Title IX Coordinator: Abby Del Giacco - , 435-652-7731.
For further information regarding non-discrimination, please visit or contact:
  • U.S. Department of Education, Office of Assistant Secretary for Civil Rights, , 800-421-3481.
  • U.S. Department of Education, Denver Regional Office, , 303-844-5695.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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