Administrator, Student Advocacy

Position Details

Position Information

Requisition Number

S1361P

Home Org Name

Student Affairs Admin

Division Name

Student Affairs

Position Title

Administrator, Student Advocacy

Job Class Code

AG02

Appointment Status

Full-time

Part-time FTE

Limited Term

No

Limited Term Length

Job Summary

Reporting to the Associate VP, Student Affairs, this position will design, oversee, and implement multifaceted programming and services that support the representation, engagement, retention, and success of target populations, underrepresented groups, or those experiencing barriers to success. This position will provide a variety of advocacy services for special student populations who may be experiencing emotional, educational and cultural challenges; interacts with students and parents to address academic, educational or personal needs: assists in creating a supportive environment and offering high quality services on behalf of a diverse student population in collaboration with others in the work unit and university community.

Essential Functions

-Develops, administers, and assesses protocol for responding to student concerns by determining
intervention methods and best referral sources to aid students. Defines best practices related to
accessibility, equity, and retention in order to enhance services.

-Oversees large and/or complex programs and initiatives aimed at supporting the representation,
engagement, retention, and success of specialized student groups.

-Designs research and assessment plans to evaluate program outcomes. Analyzes and presents
outcomes, defines performance standards and metrics utilizing those metrics to inform program
goals and strategies.

-Meets and interacts with students experiencing challenges and provides empathic emotional,
educational, and cultural support. Provides students guidance, campus resources, referrals, and
appropriate specialized services.

-Maintains complete case documentation of all student referrals through electronic record-keeping
system to ensure compliance with university and other policies and regulations.

-Creates and delivers outreach programming for students aimed at providing avenues for success,
eliminating barriers to learning, and preparing students for success for their college experience.
Serves as a subject matter expert and resource for other units and student-centered offices
throughout the university, creating and providing training and resources for supporting student
success.

-Leads the Bias Education and Response Team ( BERT ), responding to reports of bias across
campus. Administers completion of timely and complete case documentation of all student
referrals. Communicates to the campus community the mission of BERT and their support services.

-Develops and maintains relationships with academic units, organization, industry, and agencies to
determine programming needs and services ensuring best practice is provided to students.

Develops and maintains working relationships with various groups across campus and externally
including state and federal agencies. Serves as a liaison in order to garner support, gather
feedback, and collaborate on delivery of services.

-Creates and implements communication plans for the Office of Student Advocacy and Bias
Education and Response Team.

-Manages the budget for the office and provides routine and ad hoc analyses, reports, and metrics
to ensure adherence to budget and account for any discrepancies.

-May perform other duties as assigned by supervisor.

Minimum Education and Experience

Education Level

Bachelor's degree from an accredited institution

Field of Study

Degree in Business, Education, Higher Education Administration, Counseling, Psychology, or related field.

Years of Experience

4

Area of Experience

Experience in assisting, advising, advocating, or counseling students to promote and achieve
student success. Demonstrated experience building safe and trusting connections with
students.

If education is substituted in lieu of experience, degree program must be related to advocating
and/or counseling to promote student success.

Requirements for Additional Job Levels

Alternate Minimum Education and Experience (If available)

Education Level

Field of Study

Years of Experience

When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Area of Experience

Requirements for Additional Job Levels

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

-Knowledge of developing and assessing student success programs in order to enhance services.

-Strong interpersonal skills including clear and effective communication skills, intercultural competence, and the ability to foster teamwork and collaborative relationships.

-Strong intrapersonal skills including conscientiousness, professionalism, growth mindset, and the ability to problem solve, learn quickly, adapt flexibly, and work with multiple stakeholders in a fast-paced environment.

-Experience communicating complex processes and information virtually, both in one-on-one settings and in online group conversations and communities.

-Demonstrated commitment to student success.

-Demonstrated knowledge of and interest in diverse cultures and populations.

Minimum Technology Skills

Minimum License and Certifications

Desired Qualifications

Desired Qualifications

-Master’s degree in Higher Education Administration or a related field such as Counseling, Student Personnel, or Leadership Studies;

-Prior experience in advising and developing students through a variety of student programs and/or organizations;

-Experience in program planning and event management;

-Experience in budget planning and management;

-Demonstrated leadership in initiating and implementing collaborative and educational programming among student groups;

-Commitment to the practice of open and effective communication with students, staff, and faculty to build and maintain collaborative relationships;

-Experience managing staff members

Posting Detail Information

Salary Grade

34

Salary Range

$45,100 - $75,100

Job Category

Administrative

Working Hours if Non-Traditional

City position is located in:

Auburn

State position is located:

Alabama

List any hazardous conditions or physical demands required by this position

Posting Date

01/26/2022

Closing Date

EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings

https://www.auemployment.com/postings/27406
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a four-year degree or higher from an accredited institution in Business, Education, Higher Education Administration, Counseling, Psychology, or related field?
   • Yes
   • No
2. * Do you have a minimum of 4 years' experience in assisting, advising, advocating, or counseling students to promote and achieve student success. Demonstrated experience building safe and trusting connections with students OR an advanced degree to use in lieu of experience? If Education is substituted in lieu of experience, degree program must be related to advocating and/or counseling to promote student success.
   • Yes
   • No