Analyst, Senior IT Quality Assurance

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community
  
  
• Values intellectual curiosity and innovative teaching
  
  
• Is attracted by the college's mission to promote equitable access to educational opportunities
  
  
• Cares about student success and collaborates on strategies to facilitate success for under-represented populations
  
  
• Welcomes difference and models respectful interaction with others
  
  
• Engages with the community both within and outside of ACC
  
  

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Analyst, Senior IT Quality Assurance

Job Description Summary:

As a part of a major digital transformation, Austin Community College District (ACC) is undertaking several initiatives aimed at modernizing and improving the college’s processes and technology. These efforts include implementation of a new ERP, building new applications and a new data hub for integrations between applications. To endure the success of the transformation, we are looking to bolster our quality assurance practices.

We are seeking a qualified and experienced Quality Assurance (QA) Analyst with experience in formal QA testing. The successful candidate will have experience using robust testing tools, test automation experience and will have had experience testing custom-built applications running on both on-premise environments as well as hosted environments. The ideal candidate will also have experience with automated script testing and leading test teams in developing traceable test cases and test scripts. Experience with both client-server and web-native application testing is a must and experience testing configuration of cloud-based solutions is also desired. Strong leadership experience and an ability to create processes that others adhere to is required.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

• Ensures ACC's products meet internal standards and industry best practices.
• Builds effective test cases, scripts and scenarios.
• Mentors junior Quality Assurance Analysts.
• Executes tests using a combination of manual and automated testing procedures.
• Completes hands-on testing in various platforms such as custom web applications, Salesforce applications and ERP processes within Workday.
• Tests both new processes and legacy processes as business functions move from the legacy ERP to Workday.
• Reports on the status of various product features based on test results.
• Operates within new and existing processes to complete test cycles.
• Participates in team meetings.
• Assists with developing policies and/or procedures as needed.
• Provides support to users having difficulties with applications.
• Keeps current with the latest technology.

Knowledge

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of general and sound knowledge the Software Development Lifecycle (SDLC).
• Knowledge of specific expert-level knowledge of the Software Testing Lifecycle (STLC).
• Detailed knowledge and understanding of the various types of testing.
• Knowledge of best practices in software quality assurance.
• Conducting tests on computer software to make sure the software performs as intended and meet usability standards.

Skills
Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Ability to identify weaknesses in the software code or functionality.
• Maintaining an established work schedule and providing on-call assistance including some nights and weekends.

• Troubleshooting techniques used to resolve application-related problems.
• Ability to prioritize workload effectively under pressure, meet deadlines, and work with a high level of independence.
• Ensuring availability, dependability, and reliability of assigned applications.
• Excellent oral and written communication skills.
• Maintaining confidentiality of work-related information and materials.
• Effectively using interpersonal and communications skills including tact and diplomacy.
• Effectively using organizational and planning skills with attention to detail and follow-through.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.
• Use query and control languages, application administrations, and providing technical support to end-users.

Required Work Experience

• Five years related work experience.

Preferred Work Experience

• Five or more years working as a Quality Assurance Analyst or similar role.
• Seven or more years working within the field of software quality assurance, software development or related area of IT.
• Experience building test scripts using TestComplete (SmartBear) automation tool.

Required Education

• Associate degree.

Preferred Education

• Associate’s degree in Information Technology (IT), Computer Science or related field, or equivalent related IT experience .

Special Requirements

Licenses/Certifications; Other

• Valid Texas Driver's License and reliable transportation for local Austin area travel.
• ITIL Certification preferred.

Physical Requirements

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.

Safety

• Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Salary Range

$55,353 - $79,075

Reports to Sr. Manager, IT Quality Assurance

Number of Openings:

1

Job Posting Close Date:

January 6, 2023 Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .