Chief Information Officer

Concord University is seeking an experienced CIO (Chief Information Officer) to oversee the use of Information technology (IT). The CIO will be the one to lead development of the organization’s IT strategy and ensure that all systems necessary to support its operations and objectives are in place.  This includes application development, web services, information security, instructional technology, management of the Banner ERP, user support services, and networking and infrastructure. 

The CIO is expected to always keep abreast of new industry developments and opportunities to improve the efficiency, performance, and security of information technology, ensuring
maximum value to the organization and its mission. 

Lead a team of skilled colleagues to leverage talent to create right-sized solutions that advance the institution in the highest impact areas.  

Responsibilities: 
Leadership and Management: The CIO provides direct supervision and mentoring to technology staff, allocates staff roles and duties, and promotes opportunities for staff development. The CIO fosters a culture of teamwork among the technology staff and builds a strong staff commitment to exemplary customer service. 
 
Stability and security: The CIO creates an environment that ensures the integrity of institutional information. This involves development, oversight, and regular assessment of IT data security, risk management, disaster recovery and business continuity planning to ensure processes are in place for regular review for currency and adequacy. The CIO will act as the Information Security Program Coordinator and manage cross-functional efforts to ensure Gramm-Leach-Bliley Act (GLBA) compliance. 

  
Implementation and innovation: The CIO implements technology innovations and improvements based on continual assessment of institutional technology needs to streamline internal operations and help optimize their strategic benefits. 
 
Collaboration: The CIO works with all units of the University to develop, implement and advance an overall shared vision for campus technology that is enterprising and customer oriented. · Engages and coordinates with University stakeholders to identify needs, and establish proposed strategic priorities. The CIO serves as chair of the University Technology Committee. 
 
Budget management: The CIO provides effective stewardship for technology resources. 
 
Strategic planning: The CIO develops a Strategic Technology Plan in support of the University’s mission and strategic plan. The CIO develops and communicates a vision and mission for Technology Services that is supportive of the entire institution.

Minimum Education

Master's

Required Licenses/Certification

Master’s degree in information technology, computer science, management information systems, educational technology, or other related field.

Required Skills

• Significant experience in IT strategic planning and substantive knowledge of the impact of technology on teaching and learning. 
• Experience in leading large multifaceted technology projects with demonstrated success in effective cross collaboration to meet deadlines and user expectations. 
• Strong knowledge of industry trends, emerging technologies, security risks, and challenges facing higher education, such as cloud/hybrid architecture, infrastructure of smart campuses, technologies and tools for online asynchronous teaching and adaptive learning. 
• Demonstrated experience creating and managing complex budgets with the ability to procure funds for investment in technology hardware, software, people, and services by leveraging grants and/or other creative revenue opportunities. 
• Demonstrated success in supervising and mentoring staff to maximize job satisfaction and productivity.
Ability to manage staff with diverse work schedules/locations.
• Excellent oral and written communication and interpersonal skills. 
• Proven record of strong customer service that has resulted in high user satisfaction. 
• Experience with managing and negotiating with vendors to foster positive relationships and minimize institutional costs.

Required Experience

Type of experience Needed

Eight or more years of progressively responsible IT experience with preference given for senior level experience in higher education.

Amount of Experience Needed (Months/Years)

More than 8 years

Concord University is a small public, comprehensive institution with an enrollment of around 1800 students. The University is located in a scenic, small-town setting in the mountains of southern West Virginia with access to year-round outdoor recreation activities. While life is slower in the Appalachians, Athens is within driving distance to metropolitan areas in West Virginia, Virginia, North Carolina, and Washington, DC. 

Concord has a strong commitment to the principle of diversity and in that spirit seeks a broad representation of candidates including women, minorities, veterans, and individuals with disabilities.

Applications will only be accepted through Concord University’s online application site at https://jobs.concord.edu/. Review of applications will begin immediately and will continue until the position is filled.

Salary is commensurate with education and experience. 

Concord University is an Equal Opportunity/Affirmative Action Employer and encourages all qualified candidates to apply.